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Old 18-08-2007, 12:03 PM   #4
Sasha B
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Re: Windows Update failed

Thank you, Nass.
It looks like working now.
Sasha
"nass" <nass@discussions.microsoft.com> wrote in message
news:1B492D5E-9D70-4834-8FD9-BB77D40EE8C7@microsoft.com...
>
>
> "Sasha B" wrote:
>
>> Hi, I have a problem with one Windows XP Client. I can't install any
>> Windows
>> Updates. Downloading is OK but installation is failed. Let me post part
>> of
>> WindowsUpdate.log file with installing Definitions of the Defender is an
>> example of it:
>>
>>
>>
>> Agent * Updates to install = 1
>>
>> Agent * Title = Definition Update for Windows Defender - KB915597
>> (Definition 1.21.2837.1)
>>
>> Agent * UpdateId = {97F3FCB3-AD67-4CC7-9E76-971EC23170CE}.100
>>
>> Agent * Bundles 1 updates:
>>
>> Agent * {70BA02A8-BE7D-46CC-A80B-1F84B8529DB1}.100
>>
>> REPORT EVENT: {A313645A-76DC-43DC-A4B6-6B7A191A39EF} 2007-08-17
>> 10:27:40:421-0400 1 147 101
>> {00000000-0000-0000-0000-000000000000} 0 0
>> Windows Defender Success Software Synchronization
>> Windows Update Client successfully detected 1 updates.
>>
>> Misc =========== Logging initialized (build: 7.0.6000.374,
>> tz: -0400)
>> ===========
>>
>> Misc = Process: C:\WINDOWS\system32\wuauclt.exe
>>
>> FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
>>
>> Handler FATAL: 0x80004002: ERROR: Remote update handler
>> container
>> process created (PID: 3608), but exited before signaling event
>>
>> COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = Windows
>> Defender]
>>
>> Agent * WARNING: Exit code = 0x80004002
>>
>> Agent *********
>>
>> Agent ** END ** Agent: Installing updates [CallerId = Windows
>> Defender]
>>
>> Agent *************
>>
>> Agent WARNING: WU client failed installing updates with error
>> 0x80004002
>>
>> COMAPI - Install call failed
>>
>> COMAPI - Reboot required = No
>>
>> COMAPI - WARNING: Exit code = 0x80240FFF; Call error code =
>> 0x80004002
>>
>> COMAPI ---------
>>
>> COMAPI WARNING: Operation failed due to earlier error,
>> hr=80004002
>>
>> COMAPI FATAL: Unable to complete asynchronous installation.
>> (hr=80004002)
>>
>> COMAPI -- END -- COMAPI: Install [ClientId = Windows Defender]
>>
>>
>>
>> If somebody can, please help me with that.
>>
>>
>>
>> Thank you in advance,
>>
>> Sasha

>
> Hi Sasha,
> First of all make sure your Time is set correct on your Computer ( you
> will
> find in the Right-bottom of the screen).
>
> Open a run command and try to Re-register these DLLs for the update
> Engine:
> net stop wuauserv click [OK]
> regsvr32 wuapi.dll click [OK]
> regsvr32 wuweb.dll click [OK]
> regsvr32 atl.dll click [OK]
> regsvr32 wups2.dll click [OK]
> regsvr32 wuaueng1.dll click [OK]
> regsvr32 wups.dll click [OK]
> regsvr32 MSXML3.dll click [OK]
> regsvr32 wucltui.dll click [OK]
> regsvr32 wuaueng.dll click [OK]
> net start wuauserv click [OK]
> Also Turn any firewall and Defender for the Update (please turn ON after
> the
> update either success or failure) Then Reboot your machine and try the
> Updates.
>
> You receive an access violation error and the system may appear to become
> unresponsive when you try to install an update from Windows Update or from
> Microsoft Update
> http://support.microsoft.com/kb/927891
> HTH.
> nass
> -----
> www.nasstec.co.uk



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