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Old 18-08-2007, 12:04 PM   #6
nass
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Re: Windows Update failed


Glad to help Sasha and thanks for the feedback.
Good luck.
nass

"Sasha B" wrote:

> Thank you, Nass.
> It looks like working now.
> Sasha
> "nass" <nass@discussions.microsoft.com> wrote in message
> news:1B492D5E-9D70-4834-8FD9-BB77D40EE8C7@microsoft.com...
> >
> >
> > "Sasha B" wrote:
> >
> >> Hi, I have a problem with one Windows XP Client. I can't install any
> >> Windows
> >> Updates. Downloading is OK but installation is failed. Let me post part
> >> of
> >> WindowsUpdate.log file with installing Definitions of the Defender is an
> >> example of it:
> >>
> >>
> >>
> >> Agent * Updates to install = 1
> >>
> >> Agent * Title = Definition Update for Windows Defender - KB915597
> >> (Definition 1.21.2837.1)
> >>
> >> Agent * UpdateId = {97F3FCB3-AD67-4CC7-9E76-971EC23170CE}.100
> >>
> >> Agent * Bundles 1 updates:
> >>
> >> Agent * {70BA02A8-BE7D-46CC-A80B-1F84B8529DB1}.100
> >>
> >> REPORT EVENT: {A313645A-76DC-43DC-A4B6-6B7A191A39EF} 2007-08-17
> >> 10:27:40:421-0400 1 147 101
> >> {00000000-0000-0000-0000-000000000000} 0 0
> >> Windows Defender Success Software Synchronization
> >> Windows Update Client successfully detected 1 updates.
> >>
> >> Misc =========== Logging initialized (build: 7.0.6000.374,
> >> tz: -0400)
> >> ===========
> >>
> >> Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> >>
> >> FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
> >>
> >> Handler FATAL: 0x80004002: ERROR: Remote update handler
> >> container
> >> process created (PID: 3608), but exited before signaling event
> >>
> >> COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = Windows
> >> Defender]
> >>
> >> Agent * WARNING: Exit code = 0x80004002
> >>
> >> Agent *********
> >>
> >> Agent ** END ** Agent: Installing updates [CallerId = Windows
> >> Defender]
> >>
> >> Agent *************
> >>
> >> Agent WARNING: WU client failed installing updates with error
> >> 0x80004002
> >>
> >> COMAPI - Install call failed
> >>
> >> COMAPI - Reboot required = No
> >>
> >> COMAPI - WARNING: Exit code = 0x80240FFF; Call error code =
> >> 0x80004002
> >>
> >> COMAPI ---------
> >>
> >> COMAPI WARNING: Operation failed due to earlier error,
> >> hr=80004002
> >>
> >> COMAPI FATAL: Unable to complete asynchronous installation.
> >> (hr=80004002)
> >>
> >> COMAPI -- END -- COMAPI: Install [ClientId = Windows Defender]
> >>
> >>
> >>
> >> If somebody can, please help me with that.
> >>
> >>
> >>
> >> Thank you in advance,
> >>
> >> Sasha

> >
> > Hi Sasha,
> > First of all make sure your Time is set correct on your Computer ( you
> > will
> > find in the Right-bottom of the screen).
> >
> > Open a run command and try to Re-register these DLLs for the update
> > Engine:
> > net stop wuauserv click [OK]
> > regsvr32 wuapi.dll click [OK]
> > regsvr32 wuweb.dll click [OK]
> > regsvr32 atl.dll click [OK]
> > regsvr32 wups2.dll click [OK]
> > regsvr32 wuaueng1.dll click [OK]
> > regsvr32 wups.dll click [OK]
> > regsvr32 MSXML3.dll click [OK]
> > regsvr32 wucltui.dll click [OK]
> > regsvr32 wuaueng.dll click [OK]
> > net start wuauserv click [OK]
> > Also Turn any firewall and Defender for the Update (please turn ON after
> > the
> > update either success or failure) Then Reboot your machine and try the
> > Updates.
> >
> > You receive an access violation error and the system may appear to become
> > unresponsive when you try to install an update from Windows Update or from
> > Microsoft Update
> > http://support.microsoft.com/kb/927891
> > HTH.
> > nass
> > -----
> > www.nasstec.co.uk

>
>
>

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