soon-to-retire-teacher wrote:
> Sorry for butting in here...
>
> My computer crashed (had OneCare on it). New computer did not have
> it so downloaded it and did a restart. I kept seeing a dialog:
> "Urgent Connect to finish installation" with a Retry button. It
> won't work. (I'm always connected.) After searching Microsoft's
> OneCare site I downloaded a fixit file which didn't work. The
> program shows as installed because it appears in my Start>Programs
> list. I'm w/o antivirus security presently and Microsoft's help-site
> is sending me 'round & 'round in circles. If I try to launch Once
> by Start>Program>OneCare, it takes me back to the dialog I describe
> above ("Urgent Connect to finish installation...) Has anyone has
> similar
> experience with this... Oh!, when the previously mention dialog
> opens, in
> the upper LH corner is reads: TVBOX Satus: At Risk Hope you can
> help & THANKS!
Was this fixit file called FixCompleteInst.exe by any chance?
In addition to running that file, you also need to ensure that IE is
your default browser and remove any changed proxy settings. You may also
need to repair .NET.
See "You cannot complete the installation of Windows Live OneCare":
http://support.microsoft.com/kb/934764