Make sure internet explorer is your default browser
to set default browser
Click Start- Click Run - > type inetcpl.cpl and click ok
We will get internet options open
go to programs tab
check the option which says 'Interner Explorer Should check if it is default
browser '
then try to access windows update
----
If still having any problems
then refer 818018 kb
http://support.microsoft.com/kb/818018
----
if issue persists
then try to run the following commands from command prompt
(to open the command prompt - > start- > run - > type cmd click ok)
1) NET STOP BITS
2) NET STOP WUAUSERV
3) NET STOP CRYPTSVC
4) REN C:\WINDOWS\SOFTWAREDISTRIBUTION SD1
5) REN C:\WINDOWS\SYSTEM32\CatRoot2 CR2
6) NET START BITS
7) NET START WUAUSERV
8) NET START CRYPTSVC
Register the dll files :
----------------------
Go to start -> run -> cmd
1) REGSVR32 WUAPI.DLL
2) REGSVR32 WUAUENG.DLL
3) REGSVR32 WUAUENG1.DLL
4) REGSVR32 WUAUSERV.DLL
5) REGSVR32 WUCLTUI.DLL
6) REGSVR32 WUPS.DLL
7) REGSVR32 WUWEB.DLL
Hopefully these steps will resolve the issue with updates.
Lets c, let me know the status .
--
Rajesh Dudala
Subject Matter Expert
Platform: Windows XP
Sutherland Global Services
India
"dslman" wrote:
> I tried all on the winhelponline .com article. Did not improve. Still can't
> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the
> java script. I do not have the firewall on and even when I did, I was able
> to get to the Windows Update site with out any problems in the past. Still
> seems like there is something being passed to the update site that makes the
> site think I am NOT an XP user.
>
> I did receive auto update notification today and was able to download and
> install everything that way, but I would like to go out to the update site
> and check for other than critical updates.
>
> Any suggestions and/or additional help would be greatly appreciated.
>
> Thanks for the replies so far.
> --
> Thanks, dslman
>
>
> "TaurArian [MS-MVP]" wrote:
>
> > http://www.winhelponline.com/articles/35/1/
> > See the above article.
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > http://taurarian.mvps.org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> >
> > "Peter Foldes" <okf22@hotmail.com> wrote in message
> > news:OtW9iaV3HHA.5724@TK2MSFTNGP05.phx.gbl...
> > Sent to the Windows Update newsgroup via crosspost
> >
> > --
> > Peter
> >
> > Please Reply to Newsgroup for the benefit of others
> > Requests for assistance by email can not and will not be acknowledged.
> >
> > "dslman" <dslman@discussions.microsoft.com> wrote in message
> > news
76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...
> > >I had a problem with .net framework which I finally reloaded and got to work.
> > > I tried to go out to the Windows Update site and I get the message " Thank
> > > you for your interest in obtaining updates from our site. This site is
> > > designed to work with Microsoft Windows.........."
> > >
> > > I am running Windows XP, SP2, with all current updates as of July, 2007.
> > >
> > > I can get to the net and other Microsoft sites with no problem. I have no
> > > other problems that I am aware of and all my programs seem to be working
> > > properly.
> > >
> > > What is the Update site looking for when you go out to retrieve updates?
> > > Can I have a corrupted file I am not aware of?
> > >
> > > --
> > > Thanks, dslman
> >
> >
> >