golfwidow1

too bad you could have bought a new printer for that money.

"Mongeaudem" wrote:

> Hi Golfwidow1,
> I never got any answers on-line. I finally paid the big bucks and
> telephoned microsoft tech support. That was very helpful. Dell tech support
> could never resolve the problem, and Gateway (my laptop is a Gateway product)
> does not provide free tech support if there is a second party (like Dell)
> involved. Microsoft charged about $170 (again, it was more exensive because
> a second party was involved), but the tech was very, very pleasant and
> helpful.
>
> Good Luck.
>
> Mongeaudem
>
> "golfwidow1" wrote:
>
> > Mongeaudewm , did you ever get an answer from someone, I have the same problem?
> >
> > "Mongeaudem" wrote:
> >
> > > When I downloaded the driver from the Dell site the first time, the scanner
> > > actually worked. But when I tried to print I got an error message. I still
> > > got the error message when I tried to download the driver with a technician
> > > on the phone from Dell. He said that either McAfee was interfering with the
> > > download, or the Driver was incompatible with microsoft. The last time I
> > > tried to download the driver over the internet, I was able to get the file
> > > onto my desktop, but I could not run it once it was unzipped. I would double
> > > click on the file icon, and a list of files would open. When I pressed the
> > > start button and "R", then whichever file was highlighted at the time would
> > > open, but I could not find a way to get anything to run.
> > >
> > > "Mick Murphy" wrote:
> > >
> > > > And????? You don't say what happens, or what Dell said about it.
> > > >
> > > > "Mongeaudem" wrote:
> > > >
> > > > > I have been trying for hours to download the driver for DellA940 printer. I
> > > > > have tried from the Dell site, and I have tried with Dell support on the
> > > > > phone. I have tried from the Microsoft pop up when it detects the printer
> > > > > hardward and then offers to search for and download the driver. Has anyone
> > > > > been able to successfully download this driver so that they can use their
> > > > > printer with Vista?
> > > > >
> > > > > ----------------
> > > > > This post is a suggestion for Microsoft, and Microsoft responds to the
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> > > > >
> > > > > http://windowshelp.microsoft.com/com...allation_setup