Distro Junkie

This thread has been enlightening. My A215-S4747 Toshiba/ATI Radeon X1200
does the same thing: occasionally while watching a DVD, suddenly--WHAM!--the
screen goes blank--nothing. Power down. I don't know, but I think it may be
some sort of "group hug" among Vista proper, Vista Sleep and the ATI. I think
the solution is along the lines of what was suggested above. However, my
Power Options dialog does not have anything about Processor Settings and
therefore nothing about Maximum Power in any of the sub-dialogs. In my case,
I set sleep to NEVER and the screen power-down up to an hour.

We'll see.

m

"RSmith" wrote:

> I am seeing the same problem. Have you received any solution to the problem
> yet?
>
> "Megandy" wrote:
>
> > I have a problem with my system. Randomly, my computer screen goes blank
> > while I am in the middle of something (typically writing a paper since I'm in
> > grad school). It happens as quickly as 2 hours back to back. Once the
> > screen goes blank, the computer does not enter hibernation or anything, nor
> > can I get the blank screen to go away by any combination of key pressing or
> > mouse movement. I typically have to manually shutdown and restart the
> > computer. Once I restart the computer, I start it in normal windows mode
> > again. Then I go to the Events Viewer to see what happened to my system
> > right before the screen went blank, and there is always a series of 4 error
> > messages relating to my ATI graphics card. Typically it involves the mom.exe
> > program, a missing file for a "skin", and two other ID errors. First I
> > researched the program "mom.exe" which has the same name as a keylogger file
> > (however I ran anti-virus and anti-spyware, and the one on my computer is not
> > the keylogger). It seems as though the mom.exe program has some issues with
> > Windows Vista in some of the older driver versions. So, I went to my
> > manufactorer's website and downloaded the newest driver available for my card
> > and my operating system. But the next time I used the computer, the blank
> > screen came back up. I called the technical support for my computer
> > (toshiba) and their solution was to turn off hibernation/sleep. The screen
> > still went blank.
> >
> > So now, the technical support hotline people are telling me that I need to
> > send my laptop off for a diagnosis of the problem. I am in the middle of my
> > semester for grad school and I CANNOT afford to send my laptop off because of
> > school constraints, and I CANNOT afford to have my computer screen blanking
> > out and losing my work. So my question is, can I fix this problem without
> > sending my computer off??? Right now I have disabled my graphics card, and
> > my system isn’t slowed down too much, however I am afraid that the problem
> > will only worsen from here. But at least my screen isn’t blanking out and
> > I’m not losing work.
> >
> > So, any solutions, ideas, suggestions????
> >