It's rare that a Microsoft employee visits these newsgroups.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
"sarahyam" <sarahyam@discussions.microsoft.com> wrote in message
news:A3E21D06-548B-4D7D-8F00-D28E95545C19@microsoft.com...
> Hey can anyone help me I also had similar problem with illinimed!
>
> I purchased the ultimate steal office 2007 just yesterday but I had
> technical problem so I tried several times in downloading but it rejected
> me
> to download again, I want to buy the back-up DVD back and people solve my
> problem but what I got is the automatic reply from the ultimate steal
> customer service!
> I hope microsoft staff and company are more effective and professional and
> help me back the problem by sending me a real email to hyam@rollins.edu or
> yam.sarah@gmail.com
>
> Sincerely thanks,
> Sarah
> --
> Feeling upset!
>
>
> "illinimed" wrote:
>
>> I recently accessed the student deal of Microsoft 2007 Office Ultimate
>> through The Ultimate Steal. After paying for it, I attempted to download
>> and
>> install the product. When the download was complete, I ran the .exe file
>> and
>> only got the message "The installation of this package failed." I
>> attempted
>> to download and install the product several times and continued to get
>> that
>> message. I contacted The Ultimate Steal which directed me to contact
>> Microsoft. I emailed someone at Microsoft and got no help, only
>> suggestions
>> as to other areas of the microsoft website to try...including the
>> technical
>> support professional which I would have to pay for because I can't even
>> get a
>> product ID number.
>>
>> Does any one have any suggestions as to what to try?
>>
>> Thanks!