TechTalkz.com Technology & Computer Troubleshooting Forums - View Single Post - Re: repeated crashes and failure to update ... is this Win32/Rustock.g

15-03-2008, 01:44 PM

[This thread is from Aug-07]

Barkimmy wrote:
> I believe I can help you with the failed Windows update. Apparently this
> has really become a common problem that I am sure they are working on. The
> fix is fairly easy and has been successful for me on several computers
> with
> the same problem, always different downloads continue to fail and the
> error
> codes differ. But, the problem is the same. Sometimes a Windows Update (or
> several) fail to install.
>
> First, go to the Windows Update site. On the left is an option to view
> your
> update history. There you will find any and all updates that have failed.
> Write down the KB number of the update. If you click the red button with
> the
> x near the word fail, you will get the error code. You may want to write
> this down just in case it could lead you to a future problem.
>
> Then take your KB numbers to:
>
> http://support.microsoft.com/?kbid=323166
>
> Just follow the step by step directions. It is not as hard as it sounds
> and
> it worked great for me several times.
>
> I hope this helps.
>
> Barkimmy
>
>
>>>>> Possibly related to this I have had major problems with updates
>>>>> downloading but not installing. For a week or so I kept getting the
>>>>> message that Update installer 3.1 (I think ... from memory) could not
>>>>> be installed. I Googled re this and found a workaround via regedit
>>>>> and
>>>>> did install the update installer, after which a number of other
>>>>> updates
>>>>> could be installed, but now no longer. It keeps hanging when trying to
>>>>> install IE7 (I currently have IE6), and I need to ctrl/alt/delete out
>>>>> of it. Even when I try a custom install without IE7 it still doesn't
>>>>> complete installation, and is currently frozen - I am posting this on
>>>>> another computer provided by work.
>>>>> I am normally a patient man, but am sorely tempted to throw a brick at
>>>>> the computer. Some unkind colleagues have suggested I install Linux,
>>>>> but I feel I am only moderately computer literate and not really
>>>>> sufficient of a nerd to do this.
>>>>> Any relatively simple solutions? Or would the simplest and easiest
>>>>> solution be to reinstall Windows and start again? - I have backed up
>>>>> all essential files so this wouldn't be a total disaster.
>>>>> HELP!
>>>> --
>>>> ====================================
>>>> TaurArian [MS-MVP] 2005-2008 - Australia
>>>> ====================================
>>>> How to make a good post: http://www.dts-l.org/goodpost.htm
>>>> Defending your machine: http://defendingyourmachine2.blogspot.com/
>>>> http://taurarian.mvps.org/index.htm
>>>>
>>>> Emails will not be acknowledged - please post to the newsgroup so all
>>>> may benefit.

15-03-2008, 01:44 PM	#13
PA Bear [MS MVP] Guest Posts: n/a	Re: repeated crashes and failure to update ... is this Win32/Rusto [This thread is from Aug-07] Barkimmy wrote: > I believe I can help you with the failed Windows update. Apparently this > has really become a common problem that I am sure they are working on. The > fix is fairly easy and has been successful for me on several computers > with > the same problem, always different downloads continue to fail and the > error > codes differ. But, the problem is the same. Sometimes a Windows Update (or > several) fail to install. > > First, go to the Windows Update site. On the left is an option to view > your > update history. There you will find any and all updates that have failed. > Write down the KB number of the update. If you click the red button with > the > x near the word fail, you will get the error code. You may want to write > this down just in case it could lead you to a future problem. > > Then take your KB numbers to: > > http://support.microsoft.com/?kbid=323166 > > Just follow the step by step directions. It is not as hard as it sounds > and > it worked great for me several times. > > I hope this helps. > > Barkimmy > > >>>>> Possibly related to this I have had major problems with updates >>>>> downloading but not installing. For a week or so I kept getting the >>>>> message that Update installer 3.1 (I think ... from memory) could not >>>>> be installed. I Googled re this and found a workaround via regedit >>>>> and >>>>> did install the update installer, after which a number of other >>>>> updates >>>>> could be installed, but now no longer. It keeps hanging when trying to >>>>> install IE7 (I currently have IE6), and I need to ctrl/alt/delete out >>>>> of it. Even when I try a custom install without IE7 it still doesn't >>>>> complete installation, and is currently frozen - I am posting this on >>>>> another computer provided by work. >>>>> I am normally a patient man, but am sorely tempted to throw a brick at >>>>> the computer. Some unkind colleagues have suggested I install Linux, >>>>> but I feel I am only moderately computer literate and not really >>>>> sufficient of a nerd to do this. >>>>> Any relatively simple solutions? Or would the simplest and easiest >>>>> solution be to reinstall Windows and start again? - I have backed up >>>>> all essential files so this wouldn't be a total disaster. >>>>> HELP! >>>> -- >>>> ==================================== >>>> TaurArian [MS-MVP] 2005-2008 - Australia >>>> ==================================== >>>> How to make a good post: http://www.dts-l.org/goodpost.htm >>>> Defending your machine: http://defendingyourmachine2.blogspot.com/ >>>> http://taurarian.mvps.org/index.htm >>>> >>>> Emails will not be acknowledged - please post to the newsgroup so all >>>> may benefit.