jw4au

On 9/14/07 I noticed that the volume control slider would not stay up. The
slider has a dash-mark outline around the control. When the slider is moved
up the volume comes on but then the slider falls right back down and the
volume is lost. Also, spell check features in Office programs are grayed out
so the spell check will not work (word suggestions are visible but grayed out
too).

The last update installed prior to these problems starting was KB890830 on
9/12. I tried to uninstall but it is not showing up in Add/Remove Programs
or in the Windows Directory (but the Microsoft site says it was successfully
installed). System Restore did not work either and I tried several dates
going back as far as 9/1. Also tried: Changing users,
uninstalling/reinstalling SoundMax and adjusting the properties of spelling &
grammar.

Any help is appreciated.

Using: HP Pavilion zv5620us; XP Home SP2; Office Standard 2003 SP3;
Soundmax Integrated Digital Audio; Norton Internet Security 2007