MowGreen [MVP]

> I was on a trip at the time they were disabled. Could the hotel internet access have
> messed things up?

Was it a wireless connection ? If so, then some 'thing' may have taken
up residence on your
system. Has the system been scanned for unwanted 'visitors' with an
updated antivirus program since then ?

Since this is September 25th, why don't you see if there is a System
Restore Point created just before the 14th, when this odd behavior
started occurring and utilize that ?
Start > All Programs > Accessories > System Tools > System Restore


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


jw4au wrote:

> No infection was found, or ever has been according to the log. So it wasn't
> the update that disabled the sound and spell check. I was on a trip at the
> time they were disabled. Could the hotel internet access have messed things
> up?
>
> "MowGreen [MVP]" wrote:
>
>
>>KB890830 is the update to the Malicious Software Removal Tool. Unless
>>the Sound Max drivers were erroneously detected as malware or, were in
>>fact infected, then the updated MRT should have nothing to do with this
>>issue.
>>Open the mrt.log to find out what, if anything, was detected.
>>
>>To check the log, copy & paste the below into the Open: line from
>>Start > Run
>>
>>%windir%\debug\mrt.log
>>Click OK or press Enter
>>
>>Scroll down to the bottom of the log for the most recent entry.
>>If an 'infection' was found the log will state so.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>jw4au wrote:
>>
>>
>>>On 9/14/07 I noticed that the volume control slider would not stay up. The
>>>slider has a dash-mark outline around the control. When the slider is moved
>>>up the volume comes on but then the slider falls right back down and the
>>>volume is lost. Also, spell check features in Office programs are grayed out
>>>so the spell check will not work (word suggestions are visible but grayed out
>>>too).
>>>
>>>The last update installed prior to these problems starting was KB890830 on
>>>9/12. I tried to uninstall but it is not showing up in Add/Remove Programs
>>>or in the Windows Directory (but the Microsoft site says it was successfully
>>>installed). System Restore did not work either and I tried several dates
>>>going back as far as 9/1. Also tried: Changing users,
>>>uninstalling/reinstalling SoundMax and adjusting the properties of spelling &
>>>grammar.
>>>
>>>Any help is appreciated.
>>>
>>>Using: HP Pavilion zv5620us; XP Home SP2; Office Standard 2003 SP3;
>>>Soundmax Integrated Digital Audio; Norton Internet Security 2007
>>