Archi-Dad
The camera manufacturers write the Codecs that support the RAW format. This
is similar to a company that writes cedecs to support certain video and
audio files. Without these codecs, software designed to use that format
cannot work with those files.
It's likely that you have a Canon camera/printer and there is an update
available for their drivers/software.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Archi-Dad" <ArchiDad@discussions.microsoft.com> wrote in message
news:B825C368-C281-460E-8B3A-68EC55536C89@microsoft.com...
> For some reason, when I select the link offered by the Photo Gallery
> program
> to get the update to view RAW files, my IE opens and goes to a webpage
> from
> Canon (in which it asks for confirmation of location prior to sending you
> to
> their Vista support page). I assume this is not where I'm supposed to get
> the update for the Windows Photo Gallery software. This is the URL the
> program directs me to:
> http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
> why this is happening, and what the correct URL is for the update?