After you install Office 2003 SP3, the Microsoft Office Document Imaging program may not
work as expected.
http://support.microsoft.com/kb/938813
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TaurArian [MS-MVP] 2005-2008 - Australia
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"Matt Twombly" <MattTwombly@discussions.microsoft.com> wrote in message
news:62E01D30-7310-416D-8335-D04DD546550F@microsoft.com...
|I use Document Imaging to read our fax tiff files. After updating to SP3 we
| lost the association with TIF but I quickly fixed that. Now, when I open a
| TIF file and go to the File menu it crashes as soon as I hit File. All the
| other menu items work except File. If I save the file, open the file and
| crash Imaging, repeat this process, on the third iteration through the File
| menu will work. After rebooting the machine its back to crashing everytime.
| Here is the error as logged in the event viewer:
|
| Event ID: 1000
|
| Faulting application mspview.exe, version 11.0.8166.2, stamp 4616c203,
| faulting module mspview.exe, version 11.0.8166.2, stamp 4616c203, debug? 0,
| fault address 0x00016537.
|
| This is happening on several local workstations running WinXP SP2 as well as
| on my Terminal Server running Windows 2003 Server.
|
| Any ideas would be appreciated greatly.
|
| Thanks!
|
| -Matt
|