OK - but what's confusing is that the Microsoft program (Windows Photo
Gallery) prompted me to download an update. It was through that program's
link that I was sent to Canon's website. I expected to go to a Microsoft
site for an update to their own program. I'll separately check out the MS
site to see if there's an update available for download...
"Ronnie Vernon MVP" wrote:
> Archi-Dad
>
> The camera manufacturers write the Codecs that support the RAW format. This
> is similar to a company that writes cedecs to support certain video and
> audio files. Without these codecs, software designed to use that format
> cannot work with those files.
>
> It's likely that you have a Canon camera/printer and there is an update
> available for their drivers/software.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Archi-Dad" <ArchiDad@discussions.microsoft.com> wrote in message
> news:B825C368-C281-460E-8B3A-68EC55536C89@microsoft.com...
> > For some reason, when I select the link offered by the Photo Gallery
> > program
> > to get the update to view RAW files, my IE opens and goes to a webpage
> > from
> > Canon (in which it asks for confirmation of location prior to sending you
> > to
> > their Vista support page). I assume this is not where I'm supposed to get
> > the update for the Windows Photo Gallery software. This is the URL the
> > program directs me to:
> > http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
> > why this is happening, and what the correct URL is for the update?
>