I have already followed that bulletin. However, I am still having the same
problem. I have found that even if I open Document Imaging without opening a
file it still crashes. Any suggestions?
Thanks!
"TaurArian [MS-MVP]" wrote:
> After you install Office 2003 SP3, the Microsoft Office Document Imaging program may not
> work as expected.
> http://support.microsoft.com/kb/938813
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Matt Twombly" <MattTwombly@discussions.microsoft.com> wrote in message
> news:62E01D30-7310-416D-8335-D04DD546550F@microsoft.com...
> |I use Document Imaging to read our fax tiff files. After updating to SP3 we
> | lost the association with TIF but I quickly fixed that. Now, when I open a
> | TIF file and go to the File menu it crashes as soon as I hit File. All the
> | other menu items work except File. If I save the file, open the file and
> | crash Imaging, repeat this process, on the third iteration through the File
> | menu will work. After rebooting the machine its back to crashing everytime.
> | Here is the error as logged in the event viewer:
> |
> | Event ID: 1000
> |
> | Faulting application mspview.exe, version 11.0.8166.2, stamp 4616c203,
> | faulting module mspview.exe, version 11.0.8166.2, stamp 4616c203, debug? 0,
> | fault address 0x00016537.
> |
> | This is happening on several local workstations running WinXP SP2 as well as
> | on my Terminal Server running Windows 2003 Server.
> |
> | Any ideas would be appreciated greatly.
> |
> | Thanks!
> |
> | -Matt
> |
>
>
>