Uninstall Office and reinstall it is the only option that worked for me. I
noticed my post on the board here was removed describing this.
--
Chuck
"Matt Twombly" wrote:
> I have already followed that bulletin. However, I am still having the same
> problem. I have found that even if I open Document Imaging without opening a
> file it still crashes. Any suggestions?
>
> Thanks!
>
> "TaurArian [MS-MVP]" wrote:
>
> > After you install Office 2003 SP3, the Microsoft Office Document Imaging program may not
> > work as expected.
> > http://support.microsoft.com/kb/938813
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > http://taurarian.mvps.org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> >
> > "Matt Twombly" <MattTwombly@discussions.microsoft.com> wrote in message
> > news:62E01D30-7310-416D-8335-D04DD546550F@microsoft.com...
> > |I use Document Imaging to read our fax tiff files. After updating to SP3 we
> > | lost the association with TIF but I quickly fixed that. Now, when I open a
> > | TIF file and go to the File menu it crashes as soon as I hit File. All the
> > | other menu items work except File. If I save the file, open the file and
> > | crash Imaging, repeat this process, on the third iteration through the File
> > | menu will work. After rebooting the machine its back to crashing everytime.
> > | Here is the error as logged in the event viewer:
> > |
> > | Event ID: 1000
> > |
> > | Faulting application mspview.exe, version 11.0.8166.2, stamp 4616c203,
> > | faulting module mspview.exe, version 11.0.8166.2, stamp 4616c203, debug? 0,
> > | fault address 0x00016537.
> > |
> > | This is happening on several local workstations running WinXP SP2 as well as
> > | on my Terminal Server running Windows 2003 Server.
> > |
> > | Any ideas would be appreciated greatly.
> > |
> > | Thanks!
> > |
> > | -Matt
> > |
> >
> >
> >