Matt Twombly

I just submitted a support incident for this. I'll keep you all posted.

"Aref Mikati" wrote:

> We ran across the same incident and we resorted to re-install. Could not find
> any workaround.
>
> "Matt Twombly" wrote:
>
> > Not what I wanted to hear. I have this happening on my Terminal Server. To
> > go through all the work again customizing and setting up Outlook and other
> > apps again is not good. Any input from someone out there from Microsoft?
> >
> > Thanks for the post Chuck. Interesting how your post disappeared...
> >
> > "cb" wrote:
> >
> > > Uninstall Office and reinstall it is the only option that worked for me. I
> > > noticed my post on the board here was removed describing this.
> > > --
> > > Chuck
> > >
> > >
> > > "Matt Twombly" wrote:
> > >
> > > > I have already followed that bulletin. However, I am still having the same
> > > > problem. I have found that even if I open Document Imaging without opening a
> > > > file it still crashes. Any suggestions?
> > > >
> > > > Thanks!
> > > >
> > > > "TaurArian [MS-MVP]" wrote:
> > > >
> > > > > After you install Office 2003 SP3, the Microsoft Office Document Imaging program may not
> > > > > work as expected.
> > > > > http://support.microsoft.com/kb/938813
> > > > >
> > > > > --
> > > > > ====================================
> > > > > TaurArian [MS-MVP] 2005-2008 - Australia
> > > > > ====================================
> > > > > How to make a good post: http://www.dts-l.org/goodpost.htm
> > > > > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > > > > http://taurarian.mvps.org/index.htm
> > > > >
> > > > > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> > > > >
> > > > >
> > > > > "Matt Twombly" <MattTwombly@discussions.microsoft.com> wrote in message
> > > > > news:62E01D30-7310-416D-8335-D04DD546550F@microsoft.com...
> > > > > |I use Document Imaging to read our fax tiff files. After updating to SP3 we
> > > > > | lost the association with TIF but I quickly fixed that. Now, when I open a
> > > > > | TIF file and go to the File menu it crashes as soon as I hit File. All the
> > > > > | other menu items work except File. If I save the file, open the file and
> > > > > | crash Imaging, repeat this process, on the third iteration through the File
> > > > > | menu will work. After rebooting the machine its back to crashing everytime.
> > > > > | Here is the error as logged in the event viewer:
> > > > > |
> > > > > | Event ID: 1000
> > > > > |
> > > > > | Faulting application mspview.exe, version 11.0.8166.2, stamp 4616c203,
> > > > > | faulting module mspview.exe, version 11.0.8166.2, stamp 4616c203, debug? 0,
> > > > > | fault address 0x00016537.
> > > > > |
> > > > > | This is happening on several local workstations running WinXP SP2 as well as
> > > > > | on my Terminal Server running Windows 2003 Server.
> > > > > |
> > > > > | Any ideas would be appreciated greatly.
> > > > > |
> > > > > | Thanks!
> > > > > |
> > > > > | -Matt
> > > > > |
> > > > >
> > > > >
> > > > >