mikel1024@verizon.net

On Oct 9, 9:00 pm, mikel1...@verizon.net wrote:
> On Oct 9, 12:25 pm, Matt Twombly
>
>
>
> <MattTwom...@discussions.microsoft.com> wrote:
> > The crash is due to a problem with too many characters in a file name(s) in
> > the Recent File List. Two solutions for now until its fixed:
>
> > 1. Create a Reg file with the following and run it each time the problem
> > happens:
>
> > Windows Registry Editor Version 5.00
>
> > [-HKEY_CURRENT_USER\Software\Microsoft\MSPaper 11.0\Recent File List]
>
> > [HKEY_CURRENT_USER\Software\Microsoft\MSPaper 11.0\Recent File List]
>
> > 2. Disable the Recent File List
>
> > At least we don't have to reinstall Office!
>
> > Good Luck to everyone.
>
> > -Matt
>
> > "Matt Twombly" wrote:
> > > I use Document Imaging to read our fax tiff files. After updating to SP3 we
> > > lost the association with TIF but I quickly fixed that. Now, when I open a
> > > TIF file and go to the File menu it crashes as soon as I hit File. All the
> > > other menu items work except File. If I save the file, open the file and
> > > crash Imaging, repeat this process, on the third iteration through the File
> > > menu will work. After rebooting the machine its back to crashing everytime.
> > > Here is the error as logged in the event viewer:
>
> > > Event ID: 1000
>
> > > Faulting application mspview.exe, version 11.0.8166.2, stamp 4616c203,
> > > faulting module mspview.exe, version 11.0.8166.2, stamp 4616c203, debug? 0,
> > > fault address 0x00016537.
>
> > > This is happening on several local workstations running WinXP SP2 as well as
> > > on my Terminal Server running Windows 2003 Server.
>
> > > Any ideas would be appreciated greatly.
>
> > > Thanks!
>
> > > -Matt- Hide quoted text -
>
> > - Show quoted text -
>
> Deleting the recent files list via the registry and disabling recent
> files doesn't work our my machines. We still get the "...encountered
> an error and must close..." error pop up.- Hide quoted text -
>
> - Show quoted text -

To get this to work on our machines using 'Microsoft Office Document
Scanning', we went into 'My Computer' from the desktop and under
'Scanners and Cameras' shortened the scanner's filename to 26
characters. Also put the recent file history settings that were
deleted previously from the registry back in place (couple of them had
really long filenames). It still works. For us it appears the
presence of recent file history with long filenames had nothing to do
with the '...Document Scanning' not working.