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Re: FIX POSTED - Office Document Imaging Crashing After SP3 Update
I wouldn't say that 26 is the limit. We didn't experiment with the
number of characters in the name. We just abbreviated something
really long to something shorter, that still made naming sense, and it
happened to be 26 characters. Names with a few more characters than
26 might be ok.
Zsolt Vasvari wrote:
> That does work! Thanks. I was going crazy. I can just imagine how many
> people will have this problem. The 26 character limitation is very easy to
> exceed with a manufacturer name such as "Hewlett-Packard." That's 15 right
> there.
>
> Zsolt
>
>
> "mikel1024@verizon.net" wrote:
>
> > On Oct 9, 9:00 pm, mikel1...@verizon.net wrote:
> > > On Oct 9, 12:25 pm, Matt Twombly
> > >
> > >
> > >
> > > <MattTwom...@discussions.microsoft.com> wrote:
> > > > The crash is due to a problem with too many characters in a file name(s) in
> > > > the Recent File List. Two solutions for now until its fixed:
> > >
> > > > 1. Create a Reg file with the following and run it each time the problem
> > > > happens:
> > >
> > > > Windows Registry Editor Version 5.00
> > >
> > > > [-HKEY_CURRENT_USER\Software\Microsoft\MSPaper 11.0\Recent File List]
> > >
> > > > [HKEY_CURRENT_USER\Software\Microsoft\MSPaper 11.0\Recent File List]
> > >
> > > > 2. Disable the Recent File List
> > >
> > > > At least we don't have to reinstall Office!
> > >
> > > > Good Luck to everyone.
> > >
> > > > -Matt
> > >
> > > > "Matt Twombly" wrote:
> > > > > I use Document Imaging to read our fax tiff files. After updating to SP3 we
> > > > > lost the association with TIF but I quickly fixed that. Now, when I open a
> > > > > TIF file and go to the File menu it crashes as soon as I hit File. All the
> > > > > other menu items work except File. If I save the file, open the file and
> > > > > crash Imaging, repeat this process, on the third iteration through the File
> > > > > menu will work. After rebooting the machine its back to crashing everytime.
> > > > > Here is the error as logged in the event viewer:
> > >
> > > > > Event ID: 1000
> > >
> > > > > Faulting application mspview.exe, version 11.0.8166.2, stamp 4616c203,
> > > > > faulting module mspview.exe, version 11.0.8166.2, stamp 4616c203, debug? 0,
> > > > > fault address 0x00016537.
> > >
> > > > > This is happening on several local workstations running WinXP SP2 as well as
> > > > > on my Terminal Server running Windows 2003 Server.
> > >
> > > > > Any ideas would be appreciated greatly.
> > >
> > > > > Thanks!
> > >
> > > > > -Matt- Hide quoted text -
> > >
> > > > - Show quoted text -
> > >
> > > Deleting the recent files list via the registry and disabling recent
> > > files doesn't work our my machines. We still get the "...encountered
> > > an error and must close..." error pop up.- Hide quoted text -
> > >
> > > - Show quoted text -
> >
> > To get this to work on our machines using 'Microsoft Office Document
> > Scanning', we went into 'My Computer' from the desktop and under
> > 'Scanners and Cameras' shortened the scanner's filename to 26
> > characters. Also put the recent file history settings that were
> > deleted previously from the registry back in place (couple of them had
> > really long filenames). It still works. For us it appears the
> > presence of recent file history with long filenames had nothing to do
> > with the '...Document Scanning' not working.
> >
> >
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