View Single Post
Old 31-10-2007, 11:29 PM   #6
Auddan Vista
Guest
 
Posts: n/a
RE: Tying to update windows vista

I do not have a router, just a simple modem. With xp I can see the number of
packets sent and received during a surfing period. I do not know where to
look with vista. As for the number of packets not being received, I could
only go based upon what both tech support people are saying. They are both
saying that no info is coming back to the computer to display Microsoft or
other sites. Dell says it is the line that is in need of being upgraded while
the IP tech says that it is a software issue of not receiving the packets.
Both are saying the same thing but are pointing to two different causes. But
my question is why I can surf to some sites while I cannot go to other
sites????????????????? Are the packets really not coming back????? None of
them really have a way of fixing it, Dell simply wash their hands and tell me
to switch to cable and the problem would be resolved. I'm not too sure. In
the mean time I'm stuck between a rock and a hard place. I think it is a
software issue, an OS problem, but where. My situation is quite unique. I
simply would like to install xp on that computer but if I do so, I will void
the warranty on it. My other computer using xp surfs great. I thank you for
your time in tying to help me.

""Joseph Conway [MSFT]"" wrote:

> If you have a router, have you tried removing it from the scenario and
> checking to see if you can make a direct connection to your ISP and hit the
> sites?
>
> How did they determine that packets werent getting received?
>
> Joseph W. Conway, MCSE
> Windows Server Group
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

  Reply With Quote