Mort

Thank you for your quick response. The problem doesn't seem to be with
the link because it occurs with 3 different links in emails.
Tried Script's suggestion and the Blue Screen had the following information:

IRQL_NOT_LESS_OR_EQUAL

At the bottom of the screen, the following appeared:

*** STOP: 0x0000000A (0x00000016, 0x0000001C, 0x00000000, 0x804E1745)
Beginning Dump of Physical Memory.

This is a relatively new computer. Until recently Media Player seemed to
work OK. No new hardware has been installed. Is it possible that some
other program (like itunes or Quicktime) is messing me up?

If I want to reinstall Media Player, which of the files in Add/Remove
Programs should be deleted first?

HELP!!

Script wrote:
> To read the Blue Screen error message:
> Go to Control Panel | [if using Category view, click Performance and
> Maintenance, then...] | System | Advanced tab | Startup and Recovery
> "Settings" button | System Failure section, and UNcheck the "Automatically
> Restart" box.
>
> "Mort" wrote:
>
> > Using Media Player 11 with XP SP2.
> >
> > Every time I click on a .wmv link in an email, Windows Media Player
> > loads the video clip and begins to play it. Then, after a second or two
> > it switches to a blue screen with white (DOS) lettering. This flashes on
> > the screen for a brief moment (no time to read anything) and reboots the
> > computer.
> >
> > Add/Remove Programs in Control Panel lists the following programs:
> >
> > Windows Media Format 11 Runtime
> > Windows Media Player 11
> > Security Update for Windows Media Player 6.4 (KB925398)
> > Hotfix for Windows Media Format 11 SDK (KB929399)
> > Security Update for Windows Media Player 11 (KB936782)
> > Hotfix for Windows Media Player 11 (KB939683)
> >
> > Is there a problem with Media Player 11?
> > Can I delete this program and go back to version 9? I never had a
> > problem with this version.
> >
> > Any help would be greatly appreciated.
> > Thank you.
> >
>