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28-11-2007, 03:33 PM

Thanks again Larry. you said you did'nt need the CRM mobile because of
integration with outlook..??
Does it mean you have found another way to use CRM via a PDA or you just
don't go mobile at all ..?

"Larry Lentz [CRM MVP]" <LarryLentzCRMMVP@discussions.microsoft.com> wrote
in message news:AC451D6D-E8FC-4F51-828E-5E3BDC5DB1D5@microsoft.com...
>I haven't used the 'regular' CRM Mobile with 3.0 but I did use the 1.2
> version and found it quite good. It pretty much let me do just about
> everything I could do on line, but on a smaller screen. I found that with
> the
> great integration with Outlook, I didn't have as much of a need for the
> CRM
> Mobile with 3.0 as I did with 1.2. Plus the installation of both are
> pretty
> tricky. I had to get PSS help to get 1.2 running, and it took them a while
> as
> it was.
>
> The disadvantage of CRM 3.0 Mobile, as I understand it, is that it doesn't
> support certain things. Not for sure what those are since I haven't played
> with it. I believe Cases was one and I use Cases a lot. Unfortunately the
> Mobile Express has very limited functionality and therefore has limited
> usefulness. But, it does give you access to CRM data from just about
> anywhere
> if you have a web enabled phone. I'm hoping they'll come out with a Mobile
> version for 4.0 though it's not being talked about yet.
>
> "SA" wrote:
>
>> Larry,
>>
>> What are your thoughts on , non express version ? Is that any good ?
>>
>>
>> "Larry Lentz [CRM MVP]" <LarryLentzCRMMVP@discussions.microsoft.com>
>> wrote
>> in message news:1302E772-3795-4CA0-B0D4-E61F293E4AE9@microsoft.com...
>> >I had the same experience and question. I asked it of the other CRM MVPs
>> >and
>> > that was the experience of all. Pretty much limits the usefulness of
>> > CRM
>> > Mobile Express.
>> >
>> > "SA" wrote:
>> >
>> >> Folks,
>> >>
>> >> All I need to know if your mobile express allows you to schedule
>> >> 'Appointments' via the mobile pda ? So far I add the entity but its
>> >> not
>> >> editable ...?
>> >>
>> >> Pls help
>> >>
>> >>
>> >>
>>
>>
>>

28-11-2007, 03:33 PM	#6
SA Guest Posts: n/a	Re: does anyone user Mobile Express? Thanks again Larry. you said you did'nt need the CRM mobile because of integration with outlook..?? Does it mean you have found another way to use CRM via a PDA or you just don't go mobile at all ..? "Larry Lentz [CRM MVP]" <LarryLentzCRMMVP@discussions.microsoft.com> wrote in message news:AC451D6D-E8FC-4F51-828E-5E3BDC5DB1D5@microsoft.com... >I haven't used the 'regular' CRM Mobile with 3.0 but I did use the 1.2 > version and found it quite good. It pretty much let me do just about > everything I could do on line, but on a smaller screen. I found that with > the > great integration with Outlook, I didn't have as much of a need for the > CRM > Mobile with 3.0 as I did with 1.2. Plus the installation of both are > pretty > tricky. I had to get PSS help to get 1.2 running, and it took them a while > as > it was. > > The disadvantage of CRM 3.0 Mobile, as I understand it, is that it doesn't > support certain things. Not for sure what those are since I haven't played > with it. I believe Cases was one and I use Cases a lot. Unfortunately the > Mobile Express has very limited functionality and therefore has limited > usefulness. But, it does give you access to CRM data from just about > anywhere > if you have a web enabled phone. I'm hoping they'll come out with a Mobile > version for 4.0 though it's not being talked about yet. > > "SA" wrote: > >> Larry, >> >> What are your thoughts on , non express version ? Is that any good ? >> >> >> "Larry Lentz [CRM MVP]" <LarryLentzCRMMVP@discussions.microsoft.com> >> wrote >> in message news:1302E772-3795-4CA0-B0D4-E61F293E4AE9@microsoft.com... >> >I had the same experience and question. I asked it of the other CRM MVPs >> >and >> > that was the experience of all. Pretty much limits the usefulness of >> > CRM >> > Mobile Express. >> > >> > "SA" wrote: >> > >> >> Folks, >> >> >> >> All I need to know if your mobile express allows you to schedule >> >> 'Appointments' via the mobile pda ? So far I add the entity but its >> >> not >> >> editable ...? >> >> >> >> Pls help >> >> >> >> >> >> >> >> >>