gm4jnw@gmail.com

Bought a 3rd generation ipod and am having problems with it.
I have the latest itunes 7.5 on my mac powerbook and when I plug the
ipod in its not recognised, my external dvd firewire burner is though
so I know its not the port.
Have only one port so plugged the ipod in by daisychain and straight
to the mac still nothing, looked on the net and cant find anyway of
getting it working although I can listen to the music via headphones
that is already on the ipod, notice that the ipod has been formatted
for windows but havent got a windows machine to try it on.

Any ideas?
I presume the firewire lead is ok as when I plug it in it shows
charging on the ipod.

Originally had leopard on and have even gone so far as putting tiger
back on and updating it but still nothing.

system:
Tiger
itunes 7,5 and updated
ipod 3rd gen with click wheel
powerbook G4 titanium

Danny Thompson

gm4jnw@gmail.com wrote:

> ipod 3rd gen with click wheel

The 3rd gen is the one with the touch wheel which gives no tactile
feedback - which has the four round buttons, play, menu etc, above it.

Is that the one you have?

If not, and the wheel actually depresses at the four compass points -
the click wheel - then it might be the first to use usb to sync and
charge? Have you tried it with a usb cable?

Danny

gm4jnw@gmail.com

On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
wrote:
Hi Danny
its the one with the touch wheel, I only have a firewire cable for it.
Thanks any help would be appreciated as I cannot see it either in
itunes or finder.
Have had an email from the previous owner who said he formatted it in
windows so I need to somehow format it in mac. catch 22 at the moment.


> gm4...@gmail.com wrote:
> > ipod 3rd gen with click wheel
>
> The 3rd gen is the one with the touch wheel which gives no tactile
> feedback - which has the four round buttons, play, menu etc, above it.
>
> Is that the one you have?
>
> If not, and the wheel actually depresses at the four compass points -
> the click wheel - then it might be the first to use usb to sync and
> charge? Have you tried it with a usb cable?
>
> Danny

Chris Ridd

On 2007-11-22 16:59:24 +0000, "gm4jnw@gmail.com" <gm4jnw@gmail.com> said:

> On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
> wrote:
> Hi Danny
> its the one with the touch wheel, I only have a firewire cable for it.
> Thanks any help would be appreciated as I cannot see it either in
> itunes or finder.
> Have had an email from the previous owner who said he formatted it in
> windows so I need to somehow format it in mac. catch 22 at the moment.

Get the standalone iPod updater app, and use that to reformat the iPod.

Start here: <http://www.apple.com/support/ipod/earlier/>

Cheers,

Chris

gm4jnw@gmail.com

On Nov 22, 5:29 pm, Chris Ridd <chrisr...@mac.com> wrote:
> On 2007-11-22 16:59:24 +0000, "gm4...@gmail.com" <gm4...@gmail.com> said:
>
> > On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
> > wrote:
> > Hi Danny
Thanks Chris
Looked at that earlier and went round in circles as I cant see the
ipod in my mac finder and all info I can find is that the latest
itunes for mac 7.5 includes updater but yes you got it, ipod is not
showing in itunes - I have sent for a firewire 2 usb lead in the hope
I can at least get access to the ipod.
Shame there isnt a way of resetting the ipod back to manufacturers
default ie: mac format, without the computer!!!!

> > its the one with the touch wheel, I only have a firewire cable for it.
> > Thanks any help would be appreciated as I cannot see it either in
> > itunes or finder.
> > Have had an email from the previous owner who said he formatted it in
> > windows so I need to somehow format it in mac. catch 22 at the moment.
>
> Get the standalone iPod updater app, and use that to reformat the iPod.
>
> Start here: <http://www.apple.com/support/ipod/earlier/>
>
> Cheers,
>
> Chris

Chris Ridd

On 2007-11-22 18:17:34 +0000, "gm4jnw@gmail.com" <gm4jnw@gmail.com> said:

> On Nov 22, 5:29 pm, Chris Ridd <chrisr...@mac.com> wrote:
>> On 2007-11-22 16:59:24 +0000, "gm4...@gmail.com" <gm4...@gmail.com> said:
>>
>>> On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
>>> wrote:
>>> Hi Danny
> Thanks Chris
> Looked at that earlier and went round in circles as I cant see the
> ipod in my mac finder and all info I can find is that the latest
> itunes for mac 7.5 includes updater but yes you got it, ipod is not
> showing in itunes - I have sent for a firewire 2 usb lead in the hope
> I can at least get access to the ipod.
> Shame there isnt a way of resetting the ipod back to manufacturers
> default ie: mac format, without the computer!!!!

Try the *standalone* updater from
<http://www.apple.com/support/downloads/ipodupdater20051117.html>

Also try Apple's troubleshooting page:
<http://docs.info.apple.com/article.html?artnum=60950>

Cheers,

Chris

Woody

gm4jnw@gmail.com <gm4jnw@gmail.com> wrote:

> On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
> wrote:
> Hi Danny
> its the one with the touch wheel, I only have a firewire cable for it.
> Thanks any help would be appreciated as I cannot see it either in
> itunes or finder.
> Have had an email from the previous owner who said he formatted it in
> windows so I need to somehow format it in mac. catch 22 at the moment.
>

No you don't. All of my iPods have been formatted for windows and work
fine on the mac.
Does anything show up in 'About this mac'?

--
Woody

www.alienrat.com

gm4jnw@gmail.com

On Nov 22, 6:41 pm, use...@alienrat.co.uk (Woody) wrote:
> gm4...@gmail.com <gm4...@gmail.com> wrote:
> > On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
> > wrote:
> > Hi Danny
> > its the one with the touch wheel, I only have a firewire cable for it.
Have downloaded the standalone and same thing it does not recognise
that I have an ipod attached.
I have sent away for an ipod to usb cable in the hope that I can get a
bit further.

Woody thats interesting on your ipod, so its not the format which is
the problem at least I can rule that one out.
You ask me what shows in about this mac - loads what do you need to
know?
The first bit says.
Machine Name: PowerBook G4 15"
Machine Model: PowerBook3,5
CPU Type: PowerPC G4 (3.3)
Number Of CPUs: 1
CPU Speed: 1 GHz
L2 Cache (per CPU): 256 KB
L3 Cache (per CPU): 1 MB
Memory: 1 GB
Bus Speed: 133 MHz
Boot ROM Version: 4.5.3f2
Serial Number: QT3040DBNWL

and the firewire bit says
Maximum Speed: Up to 400 Mb/sec

I can connect my lacie dvd burner via firewire and it fully works so
have ruled out the firewire port.

The previous owner says it was working ok in windows and there is some
music on and I can hear it via headphones in the ipod ok.

Have also tried it in disc mode and its not recognised either so I
have started to think its the cable, I hope that it isnt the connector
on the ipod but scratching my head a bit now until the usb cable
arrives.

Thanks guys for you help
> > Thanks any help would be appreciated as I cannot see it either in
> > itunes or finder.
> > Have had an email from the previous owner who said he formatted it in
> > windows so I need to somehow format it in mac. catch 22 at the moment.
>
> No you don't. All of my iPods have been formatted for windows and work
> fine on the mac.
> Does anything show up in 'About this mac'?
>
> --
> Woody
>
> www.alienrat.com

Chris Ridd

On 2007-11-23 09:14:43 +0000, "gm4jnw@gmail.com" <gm4jnw@gmail.com> said:

> On Nov 22, 6:41 pm, use...@alienrat.co.uk (Woody) wrote:
>> gm4...@gmail.com <gm4...@gmail.com> wrote:
>>> On Nov 22, 8:49 am, Danny Thompson <Donalmacthom...@googlemail.com>
>>> wrote:
>>> Hi Danny
>>> its the one with the touch wheel, I only have a firewire cable for it.
> Have downloaded the standalone and same thing it does not recognise
> that I have an ipod attached.

OK.

> I have sent away for an ipod to usb cable in the hope that I can get a
> bit further.
>
> Woody thats interesting on your ipod, so its not the format which is
> the problem at least I can rule that one out.
> You ask me what shows in about this mac - loads what do you need to
> know?
> The first bit says.
> Machine Name: PowerBook G4 15"
> Machine Model: PowerBook3,5
> CPU Type: PowerPC G4 (3.3)
> Number Of CPUs: 1
> CPU Speed: 1 GHz
> L2 Cache (per CPU): 256 KB
> L3 Cache (per CPU): 1 MB
> Memory: 1 GB
> Bus Speed: 133 MHz
> Boot ROM Version: 4.5.3f2
> Serial Number: QT3040DBNWL
>
> and the firewire bit says
> Maximum Speed: Up to 400 Mb/sec

It should show more than that. On my Powerbook with a 3rd gen iPod
attached over FW (the PB has FW400 and FW800) it prints:

FireWire Device Tree:

FireWire Bus:

Maximum Speed: Up to 800 Mb/sec

iPod:

Manufacturer: Apple Computer
[...]

So I would say that at a low level your PB is simply not seeing your
device. Does anything appear in the system.log (run Console.app) when
you connect the iPod?

Have you tried the reset options in one of the links I sent?

Cheers,

Chris

gm4jnw@gmail.com

Hi Chris
have tried reset and it resets, have done all the diagnostic tests
from
http://www.methodshop.com/gadgets/ip...de/index.shtml
and to my relief they all pass including the firewire test
The firewire tree shows nothing with my ipod plugged in but with my
lacie dvd recorder plugged in it shows..

FireWire Bus:

Maximum Speed: Up to 400 Mb/sec

> LaCie DVD-RW Firewire:

Manufacturer: LaCie Group SA
Model: 0x0
GUID: 0xD04B6A1B0C6AD4
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
Sub-units:
> LaCie DVD-RW Firewire Unit:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
Firmware Revision: 0x102
Product Revision Level: LC02
Sub-units:
> LaCie DVD-RW Firewire SBP-LUN:
Capacity: 601.85 MB
Removable Media: Yes
BSD Name: disk1
OS9 Drivers: No
S.M.A.R.T. status: Not Supported

So what do you think chris?
To me it looks like the ipod is working correctly and so is the
firewire port on my mac - it only leaves the cable.
ohh did a console and when I plug in the ipod zitch!!!