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Old 26-11-2007, 02:23 PM   #11
mymail@hotmail.com
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Re: Virgin Broadband

On Fri, 23 Nov 2007 17:24:27 GMT, "max" <max@invalid.com> wrote:


>The OP said '17mb when ftp from a vm site' which suggests the connection is
>OK and the sites he is downloading from are the problem - or he has issues
>when downloading off net from VM. He should post in the VM support groups.
>

Please tell me what is the use of paying for a 20 MB connection when
the only time you can obtain anywhere near that speed is by
downloading from gamefiles.blueyonder.co.uk . A friend has an ADSL
connection with BE we both downloaded the same file from the same site
at the same time the other day he was getting 50% faster speed than
what I was with my XL connection he only has 12. something or other
fromBE .
What is the use of complaining to ANY VM personnel by any means news
group support only come back with the same bullshit, called India the
other week told the guy my connection was down and could not on the
net at all he immediately asked me to down load four files from
gamefiles all hope went out the window at that point.
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Old 26-11-2007, 02:23 PM   #12
Graham Murray
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Re: Virgin Broadband

mymail@hotmail.com writes:

> Should have written in their advertisements " For best results use
> only after midnight when you should be going to bed " .


Or when you get up in the morning.
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Old 26-11-2007, 02:23 PM   #13
mymail@hotmail.com
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Re: Virgin Broadband

On Fri, 23 Nov 2007 08:59:02 -0800 (PST), naza
<naza911@googlemail.com> wrote:

>
>> Should have written in their advertisements " For best results use
>> only after midnight when you should be going to bed " .

>
>Yes they should have, I was going to ditch my SkyBB and go to virgin
>as my Phone line is just not good enough for high speed internet, Max
>Speed was around 2mbps, with people in around me getting 6mbps. But as
>soon as i did a bit of research into virgin media, it was really clear
>the people could not get the speed they were paying for, the problem
>was not laws of physics like ADSL but simply that Virgin media wanted
>to make as much money as possible and did not really want to make much
>investment, problem is when you have over 3 Million customers you get
>a problem with them posting thier problems on the internet.


I am just waiting for a " tag" to be removed from my BT line which
should be next Friday then maybe a couple of weeks or less for an ADSL
connection to kick in then it will be goodbye VirginMedia and for good
this time . This is the only way to get value for money there days I
am afraid sod paying over thirty pounds a month and only getting the
use of a fiversworth of it .
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Old 26-11-2007, 02:23 PM   #14
Eeyore
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Re: Virgin Broadband



naza wrote:

> > Should have written in their advertisements " For best results use
> > only after midnight when you should be going to bed " .

>
> Yes they should have, I was going to ditch my SkyBB and go to virgin
> as my Phone line is just not good enough for high speed internet, Max
> Speed was around 2mbps, with people in around me getting 6mbps. But as
> soon as i did a bit of research into virgin media, it was really clear
> the people could not get the speed they were paying for, the problem
> was not laws of physics like ADSL but simply that Virgin media wanted
> to make as much money as possible and did not really want to make much
> investment, problem is when you have over 3 Million customers you get
> a problem with them posting thier problems on the internet.


It's a damn shame considering they are the only company in a position to offer
20 Mbps broadband to lots of people.

That's the trouble when you rely on 'debt financing' or whatever the clowns
posing as financial whizzes call it when 90% of your income is accounted for in
interest repayments. The company is virtually bankrupt AIUI.

Graham


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Old 26-11-2007, 02:23 PM   #15
Eeyore
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Re: Virgin Broadband



max wrote:

> The OP said '17mb when ftp from a vm site' which suggests the connection is
> OK and the sites he is downloading from are the problem - or he has issues
> when downloading off net from VM. He should post in the VM support groups.


It also suggests that Virgin's connections to the wider Internet may have
insufficient capacity. No great surprise there, that bit costs serious money.

Graham


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Old 26-11-2007, 02:23 PM   #16
Eeyore
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Re: Virgin Broadband



david wrote:

> Eeyore wrote:
> >david wrote:
> >
> >> I have just upgraded from STB 4 Mb/s to Modem 20Mb/s
> >>
> >> I am currently only getting about 2Mb/s from various sites - ie worse
> >> than my previous service - but I do get about 17Mb/s when I FTP a
> >> large file from my Virgin web space.
> >>
> >> I am interested in what speeds people get on the 20Mb/s service
> >> (accessing services outside of Virgin).

> >
> >Try this .....
> >http://www.speedtest.bbmax.co.uk/
> >
> >and report back.

>
>
> Three runs:
>
> 1748 kbps
> 1356
> 1269


Your only sensible option is to abandon Virgin in that case. That site reports
the following for me on an 8128 kbps sync / 7150 profile.
http://www.speedtest.bbmax.co.uk/res...1899&v=2862223

The problem as ever it seems is that Virgin simply doesn't have (or won't buy)
the bandwidth required to make its services work as advertised.

Graham


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Old 26-11-2007, 02:23 PM   #17
mymail@hotmail.com
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Re: Virgin Broadband

On Sat, 24 Nov 2007 05:15:32 +0000, Eeyore
<rabbitsfriendsandrelations@hotmail.com> wrote:


>It's a damn shame considering they are the only company in a position to offer
>20 Mbps broadband to lots of people.


The 20 Mbps is only words and advertising hype Graham the company does
not give this speed to its customers the max I ever get is 16
occasionally usually it is 8 or 9 .
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Old 26-11-2007, 02:23 PM   #18
mymail@hotmail.com
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Re: Virgin Broadband

On Sat, 24 Nov 2007 05:21:01 +0000, Eeyore
<rabbitsfriendsandrelations@hotmail.com> wrote:

>The problem as ever it seems is that Virgin simply doesn't have (or won't buy)
>the bandwidth required to make its services work as advertised.


I have thought about what you are saying above a lot over the last 18
months or so and if ( and it remains for someone to prove it) VM are
deliberately not buying and providing sufficient resources to meet
demand surly they are leaving themselves open to prosecution from a
body like trading standards ! .
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Old 26-11-2007, 02:23 PM   #19
Weatherlawyer
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Re: Virgin Broadband

On Nov 24, 10:40 am, mym...@hotmail.com wrote:
> On Sat, 24 Nov 2007 05:21:01 +0000, Eeyore
>
> <rabbitsfriendsandrelati...@hotmail.com> wrote:
> >The problem as ever it seems is that Virgin simply doesn't have (or won't buy)
> >the bandwidth required to make its services work as advertised.

>
> I have thought about what you are saying above a lot over the last 18
> months or so and if ( and it remains for someone to prove it) VM are
> deliberately not buying and providing sufficient resources to meet
> demand surly they are leaving themselves open to prosecution from a
> body like trading standards ! .


Is their stuff down to Cable and Wireless or whatever the glassware
suppliers are called these days?

Because if that's the case, maybe 10% (or more) of their consumers are
illegally plugged in by fitters doing dodgy deals by moonlight.
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Old 26-11-2007, 02:23 PM   #20
Eeyore
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Re: Virgin Broadband



mymail@hotmail.com wrote:

> On Sat, 24 Nov 2007 05:15:32 +0000, Eeyore
> <rabbitsfriendsandrelations@hotmail.com> wrote:
>
> >It's a damn shame considering they are the only company in a position to offer
> >20 Mbps broadband to lots of people.

>
> The 20 Mbps is only words and advertising hype Graham the company does
> not give this speed to its customers the max I ever get is 16
> occasionally usually it is 8 or 9 .


Their inability to SUPPLY an actual reliable 20Mbps connection is nothing to do
with any failing of the technology.

Graham


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