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Old 11-12-2007, 04:44 PM   #21
Woody
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

"Eeyore" <> wrote in message
news:...
>
>
> Carl Waring wrote:
>
>> Eeyore wrote:
>> > Paddy wrote:
>> >
>> >> I do know that Virgin give a poor adsl service with even a worse
>> >> customer service.
>> >
>> > So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it
>> common
>> knowledge for anyone working in the area of 'customer service', un-happy
>> customers are *far * more vocal than happy customers.

>
> So by your thinking I shouldn't posting about how happy I am with Idnet !
>
> You really aren't capable of clear thinking are you.
>
> So where are VM's satisified customers then ?
>
> Graham
>


Well I'm one of them. I have no complaints. My package does what it says on
the tin.
If I use Torrent it is scheduled for when nobody is surfing the WWW, which
means normally during working hours or from midnight so STM has no effect on
me. I don't spend my time watching the little green progress bar of a
download. I prefer watching TV on my TV not on my PC. Cable doesn't come out
this far so I have ADSL and it does what I need. Therefore for me it is a
quality product.

Sorry to upset you.

--
Woody
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Old 11-12-2007, 04:46 PM   #22
Daffy Duck
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

On Tue, 11 Dec 2007 02:27:29 +0000, Eeyore wrote:

> Carl Waring wrote:
>
>> Eeyore wrote:
>>> Paddy wrote:
>>>
>>>> I do know that Virgin give a poor adsl service with even a worse
>>>> customer service.
>>>
>>> So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it common
>> knowledge for anyone working in the area of 'customer service', un-happy
>> customers are *far * more vocal than happy customers.

>
> So by your thinking I shouldn't posting about how happy I am with Idnet !


> You really aren't capable of clear thinking are you.
>
> So where are VM's satisified customers then ?
>
> Graham


I'm one as you well know.....no reason not to be.I get my full 20
meg,unlike you who can't get his full 8meg or even the full 7.15 meg you
claim is your the top speed your line's capable of,don't have to worry
about extra charges if i d/load too much in a month,unlike you,low pings in
games,never had a 334ms ping to a UK server,unlike you,can d/load at full
speed from Astraweb,again,unlike you,and i can't remember the last time my
internet went off.
Seems i have more reason to be happy than you do.
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Old 11-12-2007, 04:46 PM   #23
Daffy Duck
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

On Tue, 11 Dec 2007 02:27:29 +0000, Eeyore wrote:

> Carl Waring wrote:
>
>> Eeyore wrote:
>>> Paddy wrote:
>>>
>>>> I do know that Virgin give a poor adsl service with even a worse
>>>> customer service.
>>>
>>> So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it common
>> knowledge for anyone working in the area of 'customer service', un-happy
>> customers are *far * more vocal than happy customers.

>
> So by your thinking I shouldn't posting about how happy I am with Idnet !


> You really aren't capable of clear thinking are you.
>
> So where are VM's satisified customers then ?
>
> Graham


I'm one as you well know.....no reason not to be.I get my full 20
meg,unlike you who can't get his full 8meg or even the full 7.15 meg you
claim is your the top speed your line's capable of,don't have to worry
about extra charges if i d/load too much in a month,unlike you,low pings in
games,never had a 334ms ping to a UK server,unlike you,can d/load at full
speed from Astraweb,again,unlike you,and i can't remember the last time my
internet went off.
Seems i have more reason to be happy than you do.
  Reply With Quote
Old 11-12-2007, 05:10 PM   #24
Carl Waring
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

Eeyore wrote:
> Paddy wrote:
>
>> I do know that Virgin give a poor adsl service with even a worse
>> customer service.

>
> So where are the satisified customers then ?


Not posting to this forum? As I have previously mentioned (and as it common
knowledge for anyone working in the area of 'customer service', un-happy
customers are *far * more vocal than happy customers.

From the VM Q3 results document:
"At the quarter end, we had 282,300 off-net broadband subscribers, with
growth of 7,100 in the quarter."

off-net = those on ADSL via virgin.net

I have no doubt that some are not happy. I also have no doubt that a lot of
them are very happy.

You point was?

--
Carl Waring
DigiGuide:
Full:
Freeview (free):
Web-based:



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Old 11-12-2007, 05:12 PM   #25
Eeyore
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?



Carl Waring wrote:

> Eeyore wrote:
> > Paddy wrote:
> >
> >> I do know that Virgin give a poor adsl service with even a worse
> >> customer service.

> >
> > So where are the satisified customers then ?

>
> Not posting to this forum? As I have previously mentioned (and as it common
> knowledge for anyone working in the area of 'customer service', un-happy
> customers are *far * more vocal than happy customers.


So by your thinking I shouldn't posting about how happy I am with Idnet !

You really aren't capable of clear thinking are you.

So where are VM's satisified customers then ?

Graham

  Reply With Quote
Old 11-12-2007, 05:13 PM   #26
Woody
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

"Eeyore" <> wrote in message
news:...
>
>
> Carl Waring wrote:
>
>> Eeyore wrote:
>> > Paddy wrote:
>> >
>> >> I do know that Virgin give a poor adsl service with even a worse
>> >> customer service.
>> >
>> > So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it
>> common
>> knowledge for anyone working in the area of 'customer service', un-happy
>> customers are *far * more vocal than happy customers.

>
> So by your thinking I shouldn't posting about how happy I am with Idnet !
>
> You really aren't capable of clear thinking are you.
>
> So where are VM's satisified customers then ?
>
> Graham
>


Well I'm one of them. I have no complaints. My package does what it says on
the tin.
If I use Torrent it is scheduled for when nobody is surfing the WWW, which
means normally during working hours or from midnight so STM has no effect on
me. I don't spend my time watching the little green progress bar of a
download. I prefer watching TV on my TV not on my PC. Cable doesn't come out
this far so I have ADSL and it does what I need. Therefore for me it is a
quality product.

Sorry to upset you.

--
Woody
Remove NOSPAM to reply.


  Reply With Quote
Old 11-12-2007, 05:15 PM   #27
Daffy Duck
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

On Tue, 11 Dec 2007 02:27:29 +0000, Eeyore wrote:

> Carl Waring wrote:
>
>> Eeyore wrote:
>>> Paddy wrote:
>>>
>>>> I do know that Virgin give a poor adsl service with even a worse
>>>> customer service.
>>>
>>> So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it common
>> knowledge for anyone working in the area of 'customer service', un-happy
>> customers are *far * more vocal than happy customers.

>
> So by your thinking I shouldn't posting about how happy I am with Idnet !


> You really aren't capable of clear thinking are you.
>
> So where are VM's satisified customers then ?
>
> Graham


I'm one as you well know.....no reason not to be.I get my full 20
meg,unlike you who can't get his full 8meg or even the full 7.15 meg you
claim is your the top speed your line's capable of,don't have to worry
about extra charges if i d/load too much in a month,unlike you,low pings in
games,never had a 334ms ping to a UK server,unlike you,can d/load at full
speed from Astraweb,again,unlike you,and i can't remember the last time my
internet went off.
Seems i have more reason to be happy than you do.
  Reply With Quote
Old 11-12-2007, 05:16 PM   #28
Carl Waring
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

Eeyore wrote:
> Carl Waring wrote:
>
>> Eeyore wrote:
>>> Paddy wrote:
>>>
>>>> I do know that Virgin give a poor adsl service with even a worse
>>>> customer service.
>>>
>>> So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it
>> common knowledge for anyone working in the area of 'customer
>> service', un-happy customers are *far * more vocal than happy
>> customers.

>
> So by your thinking I shouldn't posting about how happy I am with
> Idnet !


Given that I didn't say "people happy with their service *NEVER* tell
anyone", I think you can deduce for yourself what I'm thinking right now.

If you can't then here's a clue...

"Eeyore's an idiot"

:-D

--
Carl Waring
DigiGuide:
Full:
Freeview (free):
Web-based:



  Reply With Quote
Old 11-12-2007, 05:20 PM   #29
Eeyore
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?



Carl Waring wrote:

> Eeyore wrote:
> > Paddy wrote:
> >
> >> I do know that Virgin give a poor adsl service with even a worse
> >> customer service.

> >
> > So where are the satisified customers then ?

>
> Not posting to this forum? As I have previously mentioned (and as it common
> knowledge for anyone working in the area of 'customer service', un-happy
> customers are *far * more vocal than happy customers.


So by your thinking I shouldn't posting about how happy I am with Idnet !

You really aren't capable of clear thinking are you.

So where are VM's satisified customers then ?

Graham

  Reply With Quote
Old 11-12-2007, 05:21 PM   #30
Woody
Guest
 
Posts: n/a
Re: Hey Carl - another satisified Virginmedia customer ?

"Eeyore" <> wrote in message
news:...
>
>
> Carl Waring wrote:
>
>> Eeyore wrote:
>> > Paddy wrote:
>> >
>> >> I do know that Virgin give a poor adsl service with even a worse
>> >> customer service.
>> >
>> > So where are the satisified customers then ?

>>
>> Not posting to this forum? As I have previously mentioned (and as it
>> common
>> knowledge for anyone working in the area of 'customer service', un-happy
>> customers are *far * more vocal than happy customers.

>
> So by your thinking I shouldn't posting about how happy I am with Idnet !
>
> You really aren't capable of clear thinking are you.
>
> So where are VM's satisified customers then ?
>
> Graham
>


Well I'm one of them. I have no complaints. My package does what it says on
the tin.
If I use Torrent it is scheduled for when nobody is surfing the WWW, which
means normally during working hours or from midnight so STM has no effect on
me. I don't spend my time watching the little green progress bar of a
download. I prefer watching TV on my TV not on my PC. Cable doesn't come out
this far so I have ADSL and it does what I need. Therefore for me it is a
quality product.

Sorry to upset you.

--
Woody
Remove NOSPAM to reply.


  Reply With Quote
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