Virginmedia ADSL

Eeyore

Carl Waring wrote:

> Eeyore wrote:
> > Carl Waring wrote:
> >
> >> Eeyore wrote:
> >>> Paddy wrote:
> >>>
> >>>> I do know that Virgin give a poor adsl service with even a worse
> >>>> customer service.
> >>>
> >>> So where are the satisified customers then ?
> >>
> >> Not posting to this forum? As I have previously mentioned (and as it
> >> common knowledge for anyone working in the area of 'customer
> >> service', un-happy customers are *far * more vocal than happy
> >> customers.
> >
> > So by your thinking I shouldn't posting about how happy I am with
> > Idnet !
>
> Given that I didn't say "people happy with their service *NEVER* tell
> anyone", I think you can deduce for yourself what I'm thinking right now.

A large part of your claim has always been that satisfied cutomers never talk
about it, so we only ever hear from disgruntled ones.

Clearly that's nonsense.

Graham