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Old 03-12-2009, 05:13 PM   #821
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Re: Cannot access Antivirus Sites/Google/Avast etc.
Try downloading Firefox from mozilla.com
Also, try rebooting in safe mode and see if you can access antivirus sites from there.
If that doesn't work either, try to get an antivirus program from a friend on cd and install it on your system.
Install it in safe mode, because in normal mode I think you won't be able to do that.
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Old 04-12-2009, 08:31 AM   #822
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Re: Cannot access Antivirus Sites/Google/Avast etc.
thanks.
but i'm still getting the same errors.
Pls check my Hijack and Combofix reports.
Thanks in advance.
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Old 04-12-2009, 01:56 PM   #823
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Re: Cannot access Antivirus Sites/Google/Avast etc.
I took a look at your Hijack and Combofix reports. As far as I saw they seem ok to me. Maybe somebody else will take a look also for double checking.

Have you tried scanning with an antivirus from CD (antivirus program should be downloaded and written to CD on another computer) ?

Can you install a peer-to-peer program on your PC and see if you can download files from somebody else ?

I suggest you to try this to make sure that web browsing is the only service that doesn't work.
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Old 26-12-2009, 07:50 PM   #824
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Re: Cannot access Antivirus Sites/Google/Avast etc.
Hello Guys,

My name is Wayne.. I have been going crazy trying to fix my brothers computer. It will not update Norton nor will it let me connect to any Antivirus websites. I have tried using IE and Firefox. I have ran Combofix, Hijackthis, and Spybot. Here are the logs. Your help will be very much appreciated.

Host File:

Code:
127.0.0.1       localhost
Hijack This:

Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:42 AM, on 12/26/2009
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe

--
End of file - 4688 bytes
ComboFix:

Code:
ComboFix 09-12-25.04 - Owner 12/26/2009   8:53.2.2 - x86
Microsoft Windows XP Home Edition  5.1.2600.1.1252.1.1033.18.511.194 [GMT -6:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\qmgr.dll was found and disinfected 
Restored copy from - c:\windows\ERDNT\cache\qmgr.dll 

.
(((((((((((((((((((((((((   Files Created from 2009-11-26 to 2009-12-26  )))))))))))))))))))))))))))))))
.

2009-12-26 14:39 . 2009-12-26 14:39    --------    d-sh--w-    c:\windows\ftpcache
2009-12-26 14:35 . 2009-12-26 14:35    0    ----a-w-    c:\windows\nsreg.dat
2009-12-26 14:35 . 2009-12-26 14:35    --------    d-----w-    c:\documents and settings\Owner\Local Settings\Application Data\Mozilla
2009-12-26 14:32 . 2006-08-24 19:44    477696    ----a-w-    c:\windows\system32\drivers\ZD1211BU.sys
2009-12-26 14:32 . 2005-06-09 00:44    29184    ----a-w-    c:\windows\system32\drivers\BRGSp50a64.sys
2009-12-26 14:32 . 2005-06-09 00:44    20608    ----a-w-    c:\windows\system32\drivers\BRGSp50.sys
2009-12-26 14:32 . 2005-03-18 21:35    31744    ----a-w-    c:\windows\system32\drivers\ZDPSp50a64.sys
2009-12-26 14:32 . 2004-10-25 19:40    17664    ----a-w-    c:\windows\system32\drivers\ZDPSp50.sys
2009-12-26 14:32 . 2004-01-14 17:30    17151    ----a-w-    c:\windows\system32\ZDPNDIS5.SYS
2009-12-26 14:32 . 2004-01-14 17:25    81920    ----a-w-    c:\windows\system32\ZDPN50.DLL
2009-12-26 14:32 . 2009-12-26 14:32    --------    d-----w-    c:\program files\2WIRE, Inc
2009-12-26 14:32 . 2005-07-12 20:44    15872    ----a-w-    c:\windows\system32\InsDrvZD64.DLL
2009-12-26 14:32 . 2004-03-23 22:38    28672    ----a-w-    c:\windows\system32\InsDrvZD.dll
2009-12-26 14:32 . 2003-03-14 18:24    24576    ----a-w-    c:\windows\system32\ZyDelReg.exe
2009-12-25 21:10 . 2009-12-25 21:10    --------    d-----w-    c:\documents and settings\Owner\Application Data\Uniblue
2009-12-25 18:51 . 2009-12-25 19:57    --------    d-----w-    c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-25 18:51 . 2009-12-25 19:01    --------    d-----w-    c:\program files\Spybot - Search & Destroy
2009-12-21 00:44 . 2009-12-21 00:44    --------    d-----w-    c:\program files\Trend Micro
2009-12-20 23:17 . 2009-12-20 23:17    --------    d-----w-    c:\documents and settings\Owner\Application Data\AVG8
2009-12-20 22:11 . 2009-12-26 14:32    --------    d-----w-    c:\windows\LastGood
2009-12-20 18:02 . 2009-12-20 18:02    --------    d-----w-    c:\documents and settings\Owner\Local Settings\Application Data\SupportSoft
2009-12-20 18:01 . 2009-12-20 18:01    --------    d-----w-    c:\windows\DSL
2009-12-20 18:01 . 2009-12-20 18:01    --------    d-----w-    c:\program files\Verizon
2009-12-20 18:01 . 2009-12-20 18:01    --------    d-----w-    c:\program files\Common Files\SupportSoft

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-26 14:32 . 2004-01-21 03:23    --------    d--h--w-    c:\program files\InstallShield Installation Information
2009-12-24 21:09 . 2009-10-25 20:08    --------    d-----w-    c:\documents and settings\Owner\Application Data\MSN6
2009-12-21 21:42 . 2009-10-25 22:29    --------    d-----w-    c:\documents and settings\Owner\Application Data\AdobeUM
2009-12-21 15:26 . 2004-01-21 09:49    --------    d-----w-    c:\program files\Norton AntiVirus
2009-12-21 01:09 . 2009-10-27 13:48    --------    d-----w-    c:\documents and settings\Owner\Application Data\MSNInstaller
2009-12-20 21:37 . 2009-10-25 20:06    --------    d-----w-    c:\program files\Design Science
2009-12-20 21:34 . 2004-01-21 03:28    --------    d-----w-    c:\program files\Hewlett-Packard
2009-12-20 21:33 . 2004-01-21 03:56    --------    d-----w-    c:\program files\Easy Internet signup
2009-11-25 13:53 . 2009-10-25 20:16    36392    ----a-w-    c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-06 16:31 . 2004-01-21 02:47    28929    ----a-w-    c:\windows\hpoins03.dat
2009-11-03 00:34 . 2009-11-03 00:34    --------    d-----w-    c:\documents and settings\Owner\Application Data\Template
2009-10-31 18:50 . 2009-10-31 18:50    --------    d-----w-    c:\documents and settings\All Users\Application Data\nView_Profiles
2009-10-25 22:11 . 2009-10-25 22:11    2232    ----a-w-    c:\windows\Java\Packages\Data\VXZ5JPVV.DAT
2009-10-25 22:11 . 2009-10-25 22:11    155995    ----a-w-    c:\windows\Java\Packages\YTVFBL71.ZIP
2009-10-25 22:10 . 2009-10-25 22:10    2678    ----a-w-    c:\windows\Java\Packages\Data\FNLBDBJZ.DAT
2009-10-25 22:10 . 2009-10-25 22:10    2678    ----a-w-    c:\windows\Java\Packages\Data\A1BPZF3D.DAT
2009-10-25 22:10 . 2009-10-25 22:10    2678    ----a-w-    c:\windows\Java\Packages\Data\OL35FDVP.DAT
2009-10-25 22:10 . 2009-10-25 22:10    2678    ----a-w-    c:\windows\Java\Packages\Data\O3ZFRTJ5.DAT
2009-10-25 22:10 . 2009-10-25 22:10    2678    ----a-w-    c:\windows\Java\Packages\Data\M6U1ZZ97.DAT
2009-10-25 21:20 . 2004-01-21 03:24    28256    ----a-w-    c:\windows\system32\drivers\MxlW2k.sys
2009-10-25 20:16 . 2004-02-12 20:46    1385744    ----a-w-    c:\windows\system32\msvbvm60.dll
2002-08-29 12:00 . 2004-02-12 20:45    165568    --sha-r-    c:\windows\system32\jpvjqg.dll
.

------- Sigcheck -------



[-] 2002-11-27 10:03 . 36678803A8030EE9A771935CFC1848BD . 52224 . . [9.0.1.56] . . c:\windows\system32\mspmsnsv.dll

c:\windows\System32\wscntfy.exe ... is missing !!
c:\windows\System32\xmlprov.dll ... is missing !!
.
(((((((((((((((((((((((((((((   SnapShot@2009-12-21_00.32.27   )))))))))))))))))))))))))))))))))))))))))
.
- 2004-01-21 00:04 . 2009-10-25 19:20    53436              c:\windows\system32\perfc009.dat
+ 2004-01-21 00:04 . 2009-12-21 00:33    53436              c:\windows\system32\perfc009.dat
+ 2004-01-21 01:18 . 2009-12-26 15:00    32768              c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2004-01-21 01:18 . 2009-12-21 00:32    32768              c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2004-01-21 01:18 . 2009-12-26 15:00    32768              c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2004-01-21 01:18 . 2009-12-21 00:32    32768              c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2004-01-21 01:18 . 2009-12-26 15:00    16384              c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2004-01-21 01:18 . 2009-12-21 00:32    16384              c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2004-01-21 00:04 . 2009-12-21 00:33    381692              c:\windows\system32\perfh009.dat
- 2004-01-21 00:04 . 2009-10-25 19:20    381692              c:\windows\system32\perfh009.dat
+ 2004-01-21 04:32 . 2009-12-26 14:53    262144              c:\windows\system32\config\systemprofile\NTUSER.DAT
- 2004-01-21 04:32 . 2009-12-21 00:08    262144              c:\windows\system32\config\systemprofile\NTUSER.DAT
+ 2004-01-21 03:32 . 2009-12-23 17:03    2248192              c:\windows\Installer\14c0e.msi
- 2004-01-21 03:32 . 2009-12-06 21:00    2248192              c:\windows\Installer\14c0e.msi
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SFP"="c:\program files\Common Files\Verizon Online\SFP\vzSFPWin.EXE" [2003-09-05 561152]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2004-01-21 32881]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-08 52736]
"HPHUPD05"="c:\program files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-08-21 49152]
"HPHmon05"="c:\windows\System32\hphmon05.exe" [2003-08-21 483328]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-01-21 151597]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2003-11-04 221184]
"PS2"="c:\windows\system32\ps2.exe" [2002-10-16 81920]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-12-06 3022848]
"Sunkist2k"="c:\program files\Multimedia Card Reader\shwicon2k.exe" [2003-10-29 135168]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2003-12-18 118784]
"Motive SmartBridge"="c:\progra~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe" [2002-05-18 327680]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
spamsubtract.lnk - c:\program files\interMute\SpamSubtract\SpamSub.exe [2004-1-21 557056]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Verizon Online Support Center.lnk - c:\program files\Verizon Online\SupportCenter\bin\matcli.exe [2009-10-25 204800]

S2 azazmlvgk;Image System;c:\windows\system32\svchost.exe -k netsvcs [2/12/2004 2:22 PM 12800]
S2 mrtRate;mrtRate; [x]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
azazmlvgk
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = 127.0.0.1;localhost
LSP: SpSubLSP.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\418ths7r.default\
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nppl3260.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprjplug.dll
FF - plugin: c:\program files\Real\RealOne Player\Netscape6\nprpjplug.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-26 09:00
Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes ...  

scanning hidden autostart entries ... 

scanning hidden files ...  

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\azazmlvgk]
"ServiceDll"="c:\windows\System32\jpvjqg.dll"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(696)
c:\windows\System32\ODBC32.dll

- - - - - - - > 'lsass.exe'(752)
c:\windows\system32\SpSubLSP.dll
c:\windows\System32\dssenh.dll

- - - - - - - > 'explorer.exe'(3080)
c:\progra~1\VERIZO~1\SUPPOR~1\SMARTB~1\SBHook.dll
c:\windows\System32\msi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\windows\System32\nvsvc32.exe
c:\program files\Verizon Online\SupportCenter\bin\mpbtn.exe
.
**************************************************************************
.
Completion time: 2009-12-26  09:02:12 - machine was rebooted
ComboFix-quarantined-files.txt  2009-12-26 15:02

Pre-Run: 185,863,925,760 bytes free
Post-Run: 186,170,396,672 bytes free

- - End Of File - - 826C7C52D6AC1BAA0DBE92A3D761C10F
Last edited by Wayoff; 26-12-2009 at 07:57 PM..
Wayoff is offline   Reply With Quote
Old 26-12-2009, 07:57 PM   #825
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Join Date: Nov 2009
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OS: Windows 98 / Windows ME Windows NT / Windows 2000 Windows XP Windows Server 2003 / Windows Server 2008 Windows Vista Windows 7


Re: Cannot access Antivirus Sites/Google/Avast etc.
Take the CD of kaspersky antivirus 2010 by downloading from any of your friends computer... before installing it, uninstall all your browsers...
Install the antivirus and fully update it....
Do a full scan in safe mode...
Later, fix other registry problems "Security+ tools in kaspersky antivirus 2010"
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Old 26-12-2009, 08:57 PM   #826
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OS: Windows 7


Re: Cannot access Antivirus Sites/Google/Avast etc.
Quote:
Originally Posted by atul484 View Post
Take the CD of kaspersky antivirus 2010 by downloading from any of your friends computer... before installing it, uninstall all your browsers...
Install the antivirus and fully update it....
Do a full scan in safe mode...
Later, fix other registry problems "Security+ tools in kaspersky antivirus 2010"
Are you saying that I should uninstall IE and Firefox?
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Old 27-12-2009, 01:13 AM   #827
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OS: Windows 7


Re: Cannot access Antivirus Sites/Google/Avast etc.
Thanks for your time. I decided to just wipe the computer clean. Updating windows and antivirus as I type.

Thanks again
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Old 05-01-2010, 01:59 PM   #828
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Smile Re: Cannot access Antivirus Sites/Google/Avast etc.
Guys..I had this problem as well and it drove me crazy for weeks. I could not go to any antivirus companies website plus many other security related websites as well as microsoft.com and windowsupdate. Also my antivirus refused to update. I tried running a million anti-spywares scans and antivirus scans and eventually solved the issue by booting to safe mode and running the malicious software removal tool...amazing! Here's a site where you can download the tool and instructions on what to do:

SOLVED: Cannot Access Certain Websites - Conficker Virus Removal | proposed solution

Hope this helps.

Deso
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bloodwynd (05-01-2010)
Old 05-01-2010, 02:05 PM   #829
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Re: Cannot access Antivirus Sites/Google/Avast etc.
Quote:
Originally Posted by desoporp View Post
Guys..I had this problem as well and it drove me crazy for weeks. I could not go to any antivirus companies website plus many other security related websites as well as microsoft.com and windowsupdate. Also my antivirus refused to update. I tried running a million anti-spywares scans and antivirus scans and eventually solved the issue by booting to safe mode and running the malicious software removal tool...amazing! Here's a site where you can download the tool and instructions on what to do:

SOLVED: Cannot Access Certain Websites - Conficker Virus Removal | proposed solution

Hope this helps.

Deso
Great Job... And thank you for posting the solution... This will help other members and users with the same problem...
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Old 21-02-2010, 05:26 PM   #830
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OS: Windows XP


Re: Cannot access Antivirus Sites/Google/Avast etc.
Hello,
I'm a newbie in this forum who really needs help. I just found out today, after 2 weeks of having no internet connection, that I can't access some secure sites:

McAfee – Antivirus, Encryption, DLP, IPS, Firewall, Email Security, Web Security, SaaS, Risk and Compliance Solutions
ESET - Antivirus Software with Spyware and Malware Protection
www.free.avg.com
Home Computer Security - Kaspersky Lab United States
www.paypal.com
Mozilla | Firefox web browser & Thunderbird email client

I can access google, microsoft, avast, symantec, and yahoo though. I read in some of the posts that this may be an indication that my pc has been infected by a virus/malware/spyware... I also noticed that my WOT(web of trust) ratings are not working anymore, and Firefox is not updating itself...Can you please help me figure out what's wrong?... I've ran spybot, and combofix, but still the problem persists...I'm not sure if I did it right though... I'm not techie, so I don't know much about troubleshooting such problems...Please help. Any assistance would be much appreciated. Thank you in advance!
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