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Strange hijacking of Bing search engine....

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Unread 17-09-2013, 04:28 AM   #1
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Strange hijacking of Bing search engine....

[Dell Inspiron 560 desktop; MS Windows 7 Home; Windows Live Mail Essential; MS Word Pro 2003; Mozilla Firefox 22.0; Adobe FP 11,8,800,94; Adobe Reader 11.......]

I hope I'm in the proper thread? Two little questions:

1. My Bing search bar has been hijacked by shopathome.com and coupon.com. With much difficulty I tried to uninstall them, but they resisted. I then removed the shopathome.com from Firefox add-ons. BUT it continues to appear as a search engine in every other site I work on, not on all as before. The coupon.com is totally impossible to uninstall or remove. It seems the same company. Please help to remove these 2?

2. How can I reinstall the Bing Search Bar, but only the narrow bar across the top of my screen instead of occupying the entire screen with a large picture. Is it possible?

Thanks ever so much for any suggestions. :-) Adela

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Unread 17-09-2013, 02:21 PM   #2
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Re: Strange hijacking of Bing search engine....

Moving to the security forum.

Download and Install Spybot Search & Destroy. Update it, do a full scan and fix all the problems. This should take care of most of the spyware/adware related issues.

Try the Reset Firefox option to restore the default settings. More details here:

https://support.mozilla.org/en-US/kb...-most-problems

You can then use the following link to install the Bing search engine.

http://www.bing.com/customizeBrowser?browser=ff

Last edited by Strider; 17-09-2013 at 02:27 PM..
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Unread 19-09-2013, 06:16 PM   #3
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Smile Re: Strange hijacking of Bing search engine....

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Thank you Strider, I followed the good advice you so kindly gave me and....Success in getting totally rid of shopathome.com! THANK YOU!

But just as mysteriously as Bing Search Engine disappeared...it re-appeared, could it be because I also scanned with Ccleaner, Malwarebytes anti-malware, ckkdsk and the repair in control panel?

But it does it on some pages only, and it is the narrow long window across the screen which I wanted (as opposed to their full screen page); but when it doesn’t appear, there’s still the same window without Bing’s name, and on clicking, it says: “This website does not supply identity”. However, now my browser page looks nice and neat with a lot of more room for the rest of the page.

Two little questions:

1. Is it ok the way I have it now, as described above?

2. May I know why there are 2 search bars: the long one, plus the short one on the upper right hand corner, identified as Bing’s. Does the short one have any particular need to be there?

Thank you again!

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