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can't install drivers

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Unread 10-01-2008, 06:33 AM   #1
Jim
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can't install drivers

Hello. I've put a dial-up PCI modem card from a Dimension 4600 into and XPS
but I can't install the drivers.
I down loaded the correct file from here
:http://support.dell.com/support/down...0&fileid=95170
I unzipped the files into the folder C:\DELL\DRIVERS\r73044.
The computer recognizes the new hardware but when I point the installation
to the relevant folder I keep getting the message 'cannot install this
hardware was not installed because the wizard cannot fond the necessary
software'.
I tried automatic install with the resource Cd from the dimension but the
same thing happened.
Does anyone know why this should be?
Thanks.
I'm running XP Professional SP2 and have a PCI sund card installed. I put
the modem in the last slot i.e. the one furthest from the graphics cards.


 
Unread 10-01-2008, 06:33 AM   #2
S.Lewis
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Posts: n/a
Re: can't install drivers


"Jim" <her887ho89tk7r88i4@notmail.com> wrote in message
news:47764e2a$0$21103$da0feed9@news.zen.co.uk...
> Hello. I've put a dial-up PCI modem card from a Dimension 4600 into and
> XPS but I can't install the drivers.
> I down loaded the correct file from here
> :http://support.dell.com/support/down...0&fileid=95170
> I unzipped the files into the folder C:\DELL\DRIVERS\r73044.
> The computer recognizes the new hardware but when I point the installation
> to the relevant folder I keep getting the message 'cannot install this
> hardware was not installed because the wizard cannot fond the necessary
> software'.
> I tried automatic install with the resource Cd from the dimension but the
> same thing happened.
> Does anyone know why this should be?
> Thanks.
> I'm running XP Professional SP2 and have a PCI sund card installed. I put
> the modem in the last slot i.e. the one furthest from the graphics cards.
>
>



If you haven't already, just cancel the wizard and click down in the modem
driver directory to see if you can locate the (setup).exe file.

Ignore the Windows 'new hardware found' wizard if/when it appears. The Dell
file should create/initialize it's own setup routine and follow the prompts
for it, NOT the Windows wizard.

Stew


 
Unread 10-01-2008, 06:34 AM   #3
Jim
Guest
 
Posts: n/a
Re: can't install drivers

My mistake.
I used the cd with the modem drivers and that worked.

"S.Lewis" <NVRambo@techie.com> wrote in message
news:6Rtdj.38787$N67.12269@bignews5.bellsouth.net. ..
>
> "Jim" <her887ho89tk7r88i4@notmail.com> wrote in message
> news:47764e2a$0$21103$da0feed9@news.zen.co.uk...
>> Hello. I've put a dial-up PCI modem card from a Dimension 4600 into and
>> XPS but I can't install the drivers.
>> I down loaded the correct file from here
>> :http://support.dell.com/support/down...0&fileid=95170
>> I unzipped the files into the folder C:\DELL\DRIVERS\r73044.
>> The computer recognizes the new hardware but when I point the
>> installation to the relevant folder I keep getting the message 'cannot
>> install this hardware was not installed because the wizard cannot fond
>> the necessary software'.
>> I tried automatic install with the resource Cd from the dimension but the
>> same thing happened.
>> Does anyone know why this should be?
>> Thanks.
>> I'm running XP Professional SP2 and have a PCI sund card installed. I put
>> the modem in the last slot i.e. the one furthest from the graphics cards.
>>
>>

>
>
> If you haven't already, just cancel the wizard and click down in the modem
> driver directory to see if you can locate the (setup).exe file.
>
> Ignore the Windows 'new hardware found' wizard if/when it appears. The
> Dell file should create/initialize it's own setup routine and follow the
> prompts for it, NOT the Windows wizard.
>
> Stew
>
>



 
 

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