CD/DVD drives not recognized

Cairns · 12-10-2007, 10:28 PM

Hey, I'm not much of a computer specialist, was wondering could anyone help me..?

I recently did a drive cleanup, wanting to free up some space. Ever since, niether of my hard drives have been able to recognise any disks that I put in them, I've tried with a fair few just to make sure. Once I put the disk in, computer makes a bit of noise - then it goes quiet and literally nothing happens.

I've checked on My Computer to see if the computer knows that there is a disk inside and it doesn't..

A friend suggested checking the BIOS and seeing if IDE devices are set to autodetect or disabled, they were set to autodetect, so nothing out of the ordinary there.

I'm not a Windows Vista user - I use Windows XP Professional

Please help me

**Strider** · 12-10-2007, 11:01 PM

Quote:

Once I put the disk in, computer makes a bit of noise - then it goes quiet and literally nothing happens.

Are you referring to inserting a CD/DVD to the drive?

Cairns · 12-10-2007, 11:03 PM

Yes mate, what should I do?

**Strider** · 12-10-2007, 11:20 PM

Ok.. few more question

Can you see the CD/DVD drive letter in My computer?

If yes can you right click on it and click Eject?

Is the drive popping out on pressing the eject button in front of it?

Cairns · 12-10-2007, 11:23 PM

It seems I can't see the DVD/CD Drive on My Computer, I forgot to mention that sorry.

**Strider** · 13-10-2007, 12:24 AM

Hmm.. Sees like a hardware problem. If you are a bit of advanced user open up the CPU cabinet and check the power & data cables to your CD drive. Are you able to eject the drive by pressing the Eject switch of your CD drive?

**bakuryu** · 13-10-2007, 12:51 AM

First go into BIOS and see if your IDE drivers are recognized. if not, either change the IDE cable and see, or either your CD/DVD drive or te IDE slot of the motherboard has been damaged.

If you can see them recognized in BIOS boot into Windows and open Device manager. (Press Win+Pause/Break key from keyboard and then click Device manager")

There expand DVD/CD rom drives and see if your drivers are listed there and whether there is any yellow mark beside them.

If you see that there is a yellow mark beside your drivers : follow this kb article and modify the registry settings as said : You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

If you see your drives listed there, and still not visible in My Computer, right click on the drives and choose "Uninstall". Reboot Windows and then Windows should automatically find the new hardware and install the drivers.

Cairns · 13-10-2007, 05:34 AM

That was it! Needed to change the registry settings, thanks alot for the help you two, it's much appreciated

12-10-2007, 10:28 PM	#1
Cairns Newbie Join Date: Oct 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	CD/DVD drives not recognized Hey, I'm not much of a computer specialist, was wondering could anyone help me..? I recently did a drive cleanup, wanting to free up some space. Ever since, niether of my hard drives have been able to recognise any disks that I put in them, I've tried with a fair few just to make sure. Once I put the disk in, computer makes a bit of noise - then it goes quiet and literally nothing happens. I've checked on My Computer to see if the computer knows that there is a disk inside and it doesn't.. A friend suggested checking the BIOS and seeing if IDE devices are set to autodetect or disabled, they were set to autodetect, so nothing out of the ordinary there. I'm not a Windows Vista user - I use Windows XP Professional Please help me Last edited by Cairns; 12-10-2007 at 10:30 PM. Reason: Blah

12-10-2007, 11:03 PM	#3
Cairns Newbie Join Date: Oct 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Hard drives wont recognise disks Yes mate, what should I do?

12-10-2007, 11:20 PM	#4
Strider Founder Join Date: Nov 2005 Location: The Last City Zion! Posts: 2,685 Thanks: 228 Thanked 230 Times in 191 Posts Rep Power: 53	Re: Hard drives wont recognise disks Ok.. few more question Can you see the CD/DVD drive letter in My computer? If yes can you right click on it and click Eject? Is the drive popping out on pressing the eject button in front of it? __________________ Want to ask a question? Try This! A guide on how to post a question, reply to a post etc.

12-10-2007, 11:23 PM	#5
Cairns Newbie Join Date: Oct 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Hard drives wont recognise disks It seems I can't see the DVD/CD Drive on My Computer, I forgot to mention that sorry.

13-10-2007, 12:24 AM	#6
Strider Founder Join Date: Nov 2005 Location: The Last City Zion! Posts: 2,685 Thanks: 228 Thanked 230 Times in 191 Posts Rep Power: 53	Re: Hard drives wont recognise disks Hmm.. Sees like a hardware problem. If you are a bit of advanced user open up the CPU cabinet and check the power & data cables to your CD drive. Are you able to eject the drive by pressing the Eject switch of your CD drive? __________________ Want to ask a question? Try This! A guide on how to post a question, reply to a post etc.

13-10-2007, 12:51 AM	#7
bakuryu ƒ(ψ)=Θº×φ Join Date: May 2006 Location: India Age: 22 Posts: 5,032 Thanks: 12 Thanked 392 Times in 362 Posts Rep Power: 69	Re: CD/DVD drivers not recognized First go into BIOS and see if your IDE drivers are recognized. if not, either change the IDE cable and see, or either your CD/DVD drive or te IDE slot of the motherboard has been damaged. If you can see them recognized in BIOS boot into Windows and open Device manager. (Press Win+Pause/Break key from keyboard and then click Device manager") There expand DVD/CD rom drives and see if your drivers are listed there and whether there is any yellow mark beside them. If you see that there is a yellow mark beside your drivers : follow this kb article and modify the registry settings as said : You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31" If you see your drives listed there, and still not visible in My Computer, right click on the drives and choose "Uninstall". Reboot Windows and then Windows should automatically find the new hardware and install the drivers. __________________ Please don't click here

13-10-2007, 05:34 AM	#8
Cairns Newbie Join Date: Oct 2007 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: CD/DVD drivers not recognized That was it! Needed to change the registry settings, thanks alot for the help you two, it's much appreciated

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