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IE7 "set as default web browser" greyed out

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Unread 11-11-2007, 03:01 PM   #1
Susan
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Posts: n/a
IE7 "set as default web browser" greyed out

When I click on a hyperlink within an email, IE7 launches but will not
connect to the link, "unless" an IE window is already open. It there
is no IE window open, it will just linger while the link goes nowhere
and it just reads "connecting".
In tools, etc, the option to set IE as the default browser is greyed
out, however the option to "tell me if IE is not the default" is
clickable.
This happens with multiple email clients.
Is there a way to repair IE7, and all it's file associations, etc.?

Susan

 
Unread 11-11-2007, 03:01 PM   #2
Don Varnau
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out

Hi,
Your message headers suggest Windows XP, right?

Go to Control panel> Add/remove programs> Set Program Access and Defaults,
choose Microsoft Windows or Custom. Make sure IE is selected as the default
browser.

Hope this helps,
Don
[MS MVP- IE]

"Susan" <cowguy@aol.com> wrote in message
news:1194789653.527669.277470@57g2000hsv.googlegro ups.com...
> When I click on a hyperlink within an email, IE7 launches but will not
> connect to the link, "unless" an IE window is already open. It there
> is no IE window open, it will just linger while the link goes nowhere
> and it just reads "connecting".
> In tools, etc, the option to set IE as the default browser is greyed
> out, however the option to "tell me if IE is not the default" is
> clickable.
> This happens with multiple email clients.
> Is there a way to repair IE7, and all it's file associations, etc.?
>
> Susan


 
Unread 11-11-2007, 03:02 PM   #3
Susan
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out

On Nov 11, 8:24 am, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> Hi,
> Your message headers suggest Windows XP, right?
>
> Go to Control panel> Add/remove programs> Set Program Access and Defaults,
> choose Microsoft Windows or Custom. Make sure IE is selected as the default
> browser.
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "Susan" <cow...@aol.com> wrote in message
>
> news:1194789653.527669.277470@57g2000hsv.googlegro ups.com...
>
>
>
> > When I click on a hyperlink within an email, IE7 launches but will not
> > connect to the link, "unless" an IE window is already open. It there
> > is no IE window open, it will just linger while the link goes nowhere
> > and it just reads "connecting".
> > In tools, etc, the option to set IE as the default browser is greyed
> > out, however the option to "tell me if IE is not the default" is
> > clickable.
> > This happens with multiple email clients.
> > Is there a way to repair IE7, and all it's file associations, etc.?

>
> > Susan- Hide quoted text -

>
> - Show quoted text -


Don, thanks for the help.
Applied as you said, rebooted, cleared cache; it works on about 1/2
the links. Go figure.
If you do have a way to a full repair. . .
Still greyed out option for default in tools, programs.

Susan.





 
Unread 11-11-2007, 04:01 PM   #4
nass
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out



"Susan" wrote:

> On Nov 11, 8:24 am, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> > Hi,
> > Your message headers suggest Windows XP, right?
> >
> > Go to Control panel> Add/remove programs> Set Program Access and Defaults,
> > choose Microsoft Windows or Custom. Make sure IE is selected as the default
> > browser.
> >
> > Hope this helps,
> > Don
> > [MS MVP- IE]
> >
> > "Susan" <cow...@aol.com> wrote in message
> >
> > news:1194789653.527669.277470@57g2000hsv.googlegro ups.com...
> >
> >
> >
> > > When I click on a hyperlink within an email, IE7 launches but will not
> > > connect to the link, "unless" an IE window is already open. It there
> > > is no IE window open, it will just linger while the link goes nowhere
> > > and it just reads "connecting".
> > > In tools, etc, the option to set IE as the default browser is greyed
> > > out, however the option to "tell me if IE is not the default" is
> > > clickable.
> > > This happens with multiple email clients.
> > > Is there a way to repair IE7, and all it's file associations, etc.?

> >
> > > Susan- Hide quoted text -

> >
> > - Show quoted text -

>
> Don, thanks for the help.
> Applied as you said, rebooted, cleared cache; it works on about 1/2
> the links. Go figure.
> If you do have a way to a full repair. . .
> Still greyed out option for default in tools, programs.
>
> Susan.


Hi soso,
Open a run command and type in:
regsvr32 urlmon.dll click [OK]
regsvr32 ole32.dll Click [OK]
regsvr32 oleaut32.dll click [OK]
Reboot your machine.
Do you have other accounts on this machine?, what happen when you try
another one?.
Does your account have access as Admin or have admin Rights?.
Is it XP pro or Home you having.
We cannot just go figure without any Help and info from you, what abut links
on a normal page does it work okay?.

 
Unread 11-11-2007, 05:01 PM   #5
Susan
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out

On Nov 11, 9:39 am, nass <n...@discussions.microsoft.com> wrote:
> "Susan" wrote:
> > On Nov 11, 8:24 am, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> > > Hi,
> > > Your message headers suggest Windows XP, right?

>
> > > Go to Control panel> Add/remove programs> Set Program Access and Defaults,
> > > choose Microsoft Windows or Custom. Make sure IE is selected as the default
> > > browser.

>
> > > Hope this helps,
> > > Don
> > > [MS MVP- IE]

>
> > > "Susan" <cow...@aol.com> wrote in message

>
> > >news:1194789653.527669.277470@57g2000hsv.googlegr oups.com...

>
> > > > When I click on a hyperlink within an email, IE7 launches but will not
> > > > connect to the link, "unless" an IE window is already open. It there
> > > > is no IE window open, it will just linger while the link goes nowhere
> > > > and it just reads "connecting".
> > > > In tools, etc, the option to set IE as the default browser is greyed
> > > > out, however the option to "tell me if IE is not the default" is
> > > > clickable.
> > > > This happens with multiple email clients.
> > > > Is there a way to repair IE7, and all it's file associations, etc.?

>
> > > > Susan- Hide quoted text -

>
> > > - Show quoted text -

>
> > Don, thanks for the help.
> > Applied as you said, rebooted, cleared cache; it works on about 1/2
> > the links. Go figure.
> > If you do have a way to a full repair. . .
> > Still greyed out option for default in tools, programs.

>
> > Susan.

>
> Hi soso,
> Open a run command and type in:
> regsvr32 urlmon.dll click [OK]

Did that
> regsvr32 ole32.dll Click [OK]

Did that
> regsvr32 oleaut32.dll click [OK]

Did that
> Reboot your machine.

Did that
> Do you have other accounts on this machine?,


No. what happen when you try
> another one?.

n-a

> Does your account have access as Admin or have admin Rights?.

Have all rights.

> Is it XP pro or Home you having.

Home
> We cannot just go figure without any Help and info from you,

What else would you like to know about this system? ?
what abut links on a normal page does it work okay?.-

They work fine.
Soso?


 
Unread 11-11-2007, 05:01 PM   #6
PA Bear
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out

Susan wrote:
>> Your message headers suggest Windows XP, right?
>>
>> Go to Control panel> Add/remove programs> Set Program Access and
>> Defaults,
>> choose Microsoft Windows or Custom. Make sure IE is selected as the
>> default
>> browser.
>>
>> Hope this helps,
>> Don
>> [MS MVP- IE]
>>
>>> When I click on a hyperlink within an email, IE7 launches but will not
>>> connect to the link, "unless" an IE window is already open. It there
>>> is no IE window open, it will just linger while the link goes nowhere
>>> and it just reads "connecting".
>>> In tools, etc, the option to set IE as the default browser is greyed
>>> out, however the option to "tell me if IE is not the default" is
>>> clickable.
>>> This happens with multiple email clients.
>>> Is there a way to repair IE7, and all it's file associations, etc.?

>>

> Don, thanks for the help.
> Applied as you said, rebooted, cleared cache; it works on about 1/2
> the links. Go figure.
> If you do have a way to a full repair. . .
> Still greyed out option for default in tools, programs.


You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
you...

1. Uninstall IE7 (which automatically returns you to IE6) per
http://www.ie-vista.com/kbase2.html

2a. Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).

2b. Disable all Norton Add-ons, if applicable.

3. Reinstall IE7 exactly per
http://www.ie-vista.com/known_issues.html#pre-install, and using
http://www.microsoft.com/windows/downloads/default.mspx as the installation
source, not Automatic/Windows Update.

4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, you might install it, too, to take full advantage of
IE7's additional security.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn2.microsoft.com/en-us/library/ms649487.aspx

Release Notes
http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

>
> Susan.


 
Unread 11-11-2007, 05:01 PM   #7
Susan
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out

On Nov 11, 10:21 am, "PA Bear" <PABear...***********> wrote:
> Susan wrote:
> >> Your message headers suggest Windows XP, right?

>
> >> Go to Control panel> Add/remove programs> Set Program Access and
> >> Defaults,
> >> choose Microsoft Windows or Custom. Make sure IE is selected as the
> >> default
> >> browser.

>
> >> Hope this helps,
> >> Don
> >> [MS MVP- IE]

>
> >>> When I click on a hyperlink within an email, IE7 launches but will not
> >>> connect to the link, "unless" an IE window is already open. It there
> >>> is no IE window open, it will just linger while the link goes nowhere
> >>> and it just reads "connecting".
> >>> In tools, etc, the option to set IE as the default browser is greyed
> >>> out, however the option to "tell me if IE is not the default" is
> >>> clickable.
> >>> This happens with multiple email clients.
> >>> Is there a way to repair IE7, and all it's file associations, etc.?

>
> > Don, thanks for the help.
> > Applied as you said, rebooted, cleared cache; it works on about 1/2
> > the links. Go figure.
> > If you do have a way to a full repair. . .
> > Still greyed out option for default in tools, programs.

>
> You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
> you...
>
> 1. Uninstall IE7 (which automatically returns you to IE6) perhttp://www.ie-vista.com/kbase2.html
>
> 2a. Uninstall all toolbars and third-party Windows Themes (including Window
> Blinds).
>
> 2b. Disable all Norton Add-ons, if applicable.
>
> 3. Reinstall IE7 exactly perhttp://www.ie-vista.com/known_issues.html#pre-install, and usinghttp://www.microsoft.com/windows/downloads/default.mspxas the installation
> source, not Automatic/Windows Update.
>
> 4. IMMEDIATELY go tohttp://windowsupdate.microsoft.comand install any
> critical updates offered. If a "Root Certificates" update is listed in the
> Optional category, you might install it, too, to take full advantage of
> IE7's additional security.
>
> Also see:
>
> IEBlog : IE7 (Un)Installation and Anti-Malware Applicationshttp://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti...
>
> What's New in Internet Explorer 7http://msdn2.microsoft.com/en-us/library/ms649487.aspx
>
> Release Noteshttp://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Adminhttp://aumha.net
> DTS-Lhttp://dts-l.org/
>
>
>
>
>
> > Susan.- Hide quoted text -

>
> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -


I'll have at it.
Soso.


 
Unread 11-11-2007, 09:02 PM   #8
nass
Guest
 
Posts: n/a
Re: IE7 "set as default web browser" greyed out



"Susan" wrote:

> On Nov 11, 9:39 am, nass <n...@discussions.microsoft.com> wrote:
> > "Susan" wrote:
> > > On Nov 11, 8:24 am, "Don Varnau" <don_04[at]varnau[dot]org> wrote:
> > > > Hi,
> > > > Your message headers suggest Windows XP, right?

> >
> > > > Go to Control panel> Add/remove programs> Set Program Access and Defaults,
> > > > choose Microsoft Windows or Custom. Make sure IE is selected as the default
> > > > browser.

> >
> > > > Hope this helps,
> > > > Don
> > > > [MS MVP- IE]

> >
> > > > "Susan" <cow...@aol.com> wrote in message

> >
> > > >news:1194789653.527669.277470@57g2000hsv.googlegr oups.com...

> >
> > > > > When I click on a hyperlink within an email, IE7 launches but will not
> > > > > connect to the link, "unless" an IE window is already open. It there
> > > > > is no IE window open, it will just linger while the link goes nowhere
> > > > > and it just reads "connecting".
> > > > > In tools, etc, the option to set IE as the default browser is greyed
> > > > > out, however the option to "tell me if IE is not the default" is
> > > > > clickable.
> > > > > This happens with multiple email clients.
> > > > > Is there a way to repair IE7, and all it's file associations, etc.?

> >
> > > > > Susan- Hide quoted text -

> >
> > > > - Show quoted text -

> >
> > > Don, thanks for the help.
> > > Applied as you said, rebooted, cleared cache; it works on about 1/2
> > > the links. Go figure.
> > > If you do have a way to a full repair. . .
> > > Still greyed out option for default in tools, programs.

> >
> > > Susan.

> >
> > Hi soso,
> > Open a run command and type in:
> > regsvr32 urlmon.dll click [OK]

> Did that
> > regsvr32 ole32.dll Click [OK]

> Did that
> > regsvr32 oleaut32.dll click [OK]

> Did that
> > Reboot your machine.

> Did that
> > Do you have other accounts on this machine?,

>
> No. what happen when you try
> > another one?.

> n-a
>
> > Does your account have access as Admin or have admin Rights?.

> Have all rights.
>
> > Is it XP pro or Home you having.

> Home
> > We cannot just go figure without any Help and info from you,

> What else would you like to know about this system? ?
> what abut links on a normal page does it work okay?.-
>
> They work fine.
> Soso?


What E-mail client/Software/application are you using?.
Did this issue occurred after installing IE7 or just recently?.
Does the Normal po-up open okay not being blocked by your Po-up blocker or
your Firewall?.
Dos the system freeze when you get the blank page or it show "done" at the
bottom/status bar without showing the info on that page.
RootkitRevealer v1.71
http://www.microsoft.com/technet/sys...tRevealer.mspx
Try the autoruns and the process explorer and see what is running and taking
the CPU usage at the time of the blank page (try to capture the process).
http://www.microsoft.com/technet/sys.../Autoruns.mspx
Try system restore to when things were working okay, that might help resolve
the issue.

 
 

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