IE 7 and ActiveX issue

luv2bike2

I had to rebuild a computer system for a user and now when I test everything
out to make sure everything is working for the user, I am getting this error
message when I try to open up a report in the Crystal Report Viewer.

"The Cyrstal ActiveX Viewer is unable to create it's resource object"
along with the yellow bar up at the top of the report screen that says
"This website wants to run the following add-on "Crystal Web Reports broker"
from the "Seagate software". if you trust the website and the add-on and want
to run, click here..."
i can not click there because of the popup that says "the Crystal ActiveX
View....." it keeps on poping up everytime i click OK. I am logged in as
the Administrator on the computer.

I can go on my computer and i have not problem.

i just rebuilt the computer again and this time all i installed was XP SP2
and Office 2003, updated the system with all the MS updates and i still get
the error messages.
I also went into Manage Add-ons and saw that the crystal report viewer dll
is in the section of downloaded ActiveX Controls and in the Add-on that have
been used by Internet Explorer. In both sections Crystal Report Viewer is
ENABLED. so i am realy confused here.

i unistalled IE7 and used IE6 and I was able to access the report. I did
get the message about the add-on and i installed it. i than reinstalled IE7
and I recieved the error messages that i descibe above. For the time being i
will have the user just use IE6. does any one have any clue on how i can fix
this problem?

Thanks in advance!

--
Thank you,

PA Bear [MS MVP]

We saw your first post.

luv2bike2 wrote:
> I had to rebuild a computer system for a user and now when I test
> everything
> out to make sure everything is working for the user, I am getting this
> error
> message when I try to open up a report in the Crystal Report Viewer.
>
> "The Cyrstal ActiveX Viewer is unable to create it's resource object"
> along with the yellow bar up at the top of the report screen that says
> "This website wants to run the following add-on "Crystal Web Reports
> broker"
> from the "Seagate software". if you trust the website and the add-on and
> want to run, click here..."
> i can not click there because of the popup that says "the Crystal ActiveX
> View....." it keeps on poping up everytime i click OK. I am logged in as
> the Administrator on the computer.
>
> I can go on my computer and i have not problem.
>
> i just rebuilt the computer again and this time all i installed was XP SP2
> and Office 2003, updated the system with all the MS updates and i still
> get
> the error messages.
> I also went into Manage Add-ons and saw that the crystal report viewer dll
> is in the section of downloaded ActiveX Controls and in the Add-on that
> have
> been used by Internet Explorer. In both sections Crystal Report Viewer is
> ENABLED. so i am realy confused here.
>
> i unistalled IE7 and used IE6 and I was able to access the report. I did
> get the message about the add-on and i installed it. i than reinstalled
> IE7 and I recieved the error messages that i descibe above. For the time
> being i will have the user just use IE6. does any one have any clue on how
> i can fix this problem?
>
> Thanks in advance!

luv2bike2

I had posted the first post really early in the morning and when i went to
check to see if there were any responses, my post did not even show up so i
reposted. sorry.




"PA Bear [MS MVP]" wrote:

> We saw your first post.
>
> luv2bike2 wrote:
> > I had to rebuild a computer system for a user and now when I test
> > everything
> > out to make sure everything is working for the user, I am getting this
> > error
> > message when I try to open up a report in the Crystal Report Viewer.
> >
> > "The Cyrstal ActiveX Viewer is unable to create it's resource object"
> > along with the yellow bar up at the top of the report screen that says
> > "This website wants to run the following add-on "Crystal Web Reports
> > broker"
> > from the "Seagate software". if you trust the website and the add-on and
> > want to run, click here..."
> > i can not click there because of the popup that says "the Crystal ActiveX
> > View....." it keeps on poping up everytime i click OK. I am logged in as
> > the Administrator on the computer.
> >
> > I can go on my computer and i have not problem.
> >
> > i just rebuilt the computer again and this time all i installed was XP SP2
> > and Office 2003, updated the system with all the MS updates and i still
> > get
> > the error messages.
> > I also went into Manage Add-ons and saw that the crystal report viewer dll
> > is in the section of downloaded ActiveX Controls and in the Add-on that
> > have
> > been used by Internet Explorer. In both sections Crystal Report Viewer is
> > ENABLED. so i am realy confused here.
> >
> > i unistalled IE7 and used IE6 and I was able to access the report. I did
> > get the message about the add-on and i installed it. i than reinstalled
> > IE7 and I recieved the error messages that i descibe above. For the time
> > being i will have the user just use IE6. does any one have any clue on how
> > i can fix this problem?
> >
> > Thanks in advance!
>
>