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Unread 29-08-2007, 12:50 AM   #1
Karen Orman
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Posts: n/a
Live Chat

I have tried almost everything and now am at a complete loss, so hoping some
one out there can offer some guidance.

I am trying to open the Live Chat box from www.webserve.ca - the box opens,
but returns a blank or white page. Then after a few seconds it comes back
with "Internet Explorer Cannot display the web site"

I have checked with Web Serve - they tell me the live chat is working fine,
so it must be something to do with my computer. I have checked with HP = and
their live chat works fine. I have done a system restore, cleaned out
internet files, deleted files, tried a utility to open IE 6 sites over IE 7 -
and still nothing works.

I also have same problem in Fire Fox.

But everything else, all other internet sites & other live chats are working
without problems. Maybe this is a security setting in my computer? I've also
tried reseting IE 7 to default - but still have same problem.

How do I uninstall IE7 and re-install it? I am running Vista Home Premium.

Any help greatly appreciated. I really need this live chat working under
www.webserve.ca.

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Unread 29-08-2007, 12:52 AM   #2
Rob ^_^
Guest
 
Posts: n/a
Re: Live Chat

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Hi Karen,

Check your security zone settings for the internet zone....'Launching
programs and files in an IFrame' and 'Navigate sub-frames across different
domains'

or add webserve.ca to your trusted zone (at your own risk).

Regards.
"Karen Orman" <ksorman@shaw.ca> wrote in message
news:966CF41D-04AF-4043-A661-2E0AE97CBC56@microsoft.com...
>I have tried almost everything and now am at a complete loss, so hoping
>some
> one out there can offer some guidance.
>
> I am trying to open the Live Chat box from www.webserve.ca - the box
> opens,
> but returns a blank or white page. Then after a few seconds it comes back
> with "Internet Explorer Cannot display the web site"
>
> I have checked with Web Serve - they tell me the live chat is working
> fine,
> so it must be something to do with my computer. I have checked with HP =
> and
> their live chat works fine. I have done a system restore, cleaned out
> internet files, deleted files, tried a utility to open IE 6 sites over IE
> 7 -
> and still nothing works.
>
> I also have same problem in Fire Fox.
>
> But everything else, all other internet sites & other live chats are
> working
> without problems. Maybe this is a security setting in my computer? I've
> also
> tried reseting IE 7 to default - but still have same problem.
>
> How do I uninstall IE7 and re-install it? I am running Vista Home Premium.
>
> Any help greatly appreciated. I really need this live chat working under
> www.webserve.ca.




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