Cant Connect to Internet

madhung · 30-05-2009, 06:19 AM

Hi All,

Had a question regarding networking/ connecting to the internet on my lap top. Im running a PC as well which is using wireless right next to my lap top. For some reason I cant go online with my Lap top. I have an Vista Fujitsu Laptop. When I try to connect it says im online but with limited access (local access only) and doesnt load a start up browser. When I go into the Network options page It displays a red x between my wireless NETGEAR adapter and in the internet icon . It also is telling me I have an excellent connection. I also have a WEP enabled and have entered the right password for it. I have tried most trouble shooting for vista so I really dont know much more I can do. Can someone help fix this problem? Thank you!

**bakuryu** · 30-05-2009, 10:52 PM

type ipconfig /all in both your laptop and PC and post the results.

madhung · 31-05-2009, 07:18 AM

Whats up man, when I did ipconfig / all in the run box it popped up for like a few seconds and disappearded off the screen on my PC which is running my wireless fine. I will try the laptop now and report back to you what it shows

**bakuryu** · 31-05-2009, 05:17 PM

You don't do it like that. either open cmd.exe and run ipconfig /all or run this :

Code:

ipconfig /all > c:\laptop-ipconfig.txt

In your laptop copy the contents of the file c:\laptop-ipconfig.txt

in your PC :

Code:

ipconfig /all > c:\pc-ipconfig.txt

In your PC copy the contents of the file c:\pc-ipconfig.txt

madhung · 31-05-2009, 09:04 PM

I tried both for the pc it doesnt stay up, like right after I input the code it closes the window. For the laptop this is what I got

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\kevin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : kevin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5006EXS Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1B-9E-2D-DF-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-17-42-69-20-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BFE23845-72B6-4C1B-8BB8-1E9B61E8BA6F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.neo.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.neo.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{24990F45-E4B7-4558-964B-69AEE4C9C
43E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\kevin>

**Petrowhisky** · 01-06-2009, 12:01 PM

Hi I made a tutorial which fix the issue cannot go online.

**Petrowhisky** · 01-06-2009, 02:25 PM

Hi madhung your laptop is actually not connected to the Wireless network.

"Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected"

So Your computer is not getting any valid IP address;

"Windows IP configuration".

Recommendations:

1. Clear the saved wireless networks on your Wireless utility(I hope u know the wireless key)

2. Refresh the network list

3. Reconnect to the wireless network

It will work

madhung · 01-06-2009, 08:05 PM

This im sorry to say does not work for me. However I read online at another forum site that for some reason after a subscription ends on norton anti virus trial version this internet problem occurs. read link for more info.

SOLVED: Problems with Windows Vista wireless connection | CatoNett

scroll down to eric Dec 22, 2008 entry
and read plus open the link

http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1034185&id=EN-1034185

**Petrowhisky** · 02-06-2009, 10:34 AM

I heard the same problem with Norton Internet Security and Norton 360. When the subscription days are over the firewall on these products blocks the smooth wireless data transfer. But Norton AntiVirus usually don't create wireless issues as it doesn't have firewall feature.

madhung · 02-06-2009, 10:38 AM

Im wondering what it could be then. Maybe a conflict of interest between Xp and Vista. My PC is XP and my laptop is Vista. Could there be a compatiblity issue occuring?

30-05-2009, 06:19 AM	#1
madhung Junior Member (25+) Join Date: Apr 2009 Age: 24 Posts: 47 Thanks: 7 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Cant Connect to Internet Hi All, Had a question regarding networking/ connecting to the internet on my lap top. Im running a PC as well which is using wireless right next to my lap top. For some reason I cant go online with my Lap top. I have an Vista Fujitsu Laptop. When I try to connect it says im online but with limited access (local access only) and doesnt load a start up browser. When I go into the Network options page It displays a red x between my wireless NETGEAR adapter and in the internet icon . It also is telling me I have an excellent connection. I also have a WEP enabled and have entered the right password for it. I have tried most trouble shooting for vista so I really dont know much more I can do. Can someone help fix this problem? Thank you!

30-05-2009, 10:52 PM	#2
bakuryu ƒ(ψ)=Θº×φ Join Date: May 2006 Location: India Age: 23 Posts: 6,621 Thanks: 19 Thanked 645 Times in 603 Posts Rep Power: 87 OS:	Re: Cant Connect to Internet type ipconfig /all in both your laptop and PC and post the results. __________________ Please don't click here

31-05-2009, 07:18 AM	#3
madhung Junior Member (25+) Join Date: Apr 2009 Age: 24 Posts: 47 Thanks: 7 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: Cant Connect to Internet Whats up man, when I did ipconfig / all in the run box it popped up for like a few seconds and disappearded off the screen on my PC which is running my wireless fine. I will try the laptop now and report back to you what it shows

31-05-2009, 05:17 PM	#4
bakuryu ƒ(ψ)=Θº×φ Join Date: May 2006 Location: India Age: 23 Posts: 6,621 Thanks: 19 Thanked 645 Times in 603 Posts Rep Power: 87 OS:	Re: Cant Connect to Internet You don't do it like that. either open cmd.exe and run ipconfig /all or run this : Code: ipconfig /all > c:\laptop-ipconfig.txt In your laptop copy the contents of the file c:\laptop-ipconfig.txt in your PC : Code: ipconfig /all > c:\pc-ipconfig.txt In your PC copy the contents of the file c:\pc-ipconfig.txt

31-05-2009, 09:04 PM	#5
madhung Junior Member (25+) Join Date: Apr 2009 Age: 24 Posts: 47 Thanks: 7 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: Cant Connect to Internet I tried both for the pc it doesnt stay up, like right after I input the code it closes the window. For the laptop this is what I got Microsoft Windows [Version 6.0.6001] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\kevin>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : kevin-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5006EXS Wireless Network Adapter Physical Address. . . . . . . . . : 00-1B-9E-2D-DF-EE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller Physical Address. . . . . . . . . : 00-17-42-69-20-CB DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{BFE23845-72B6-4C1B-8BB8-1E9B61E8BA6F} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 13: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.neo.rr.com Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 15: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.neo.rr.com Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 16: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{24990F45-E4B7-4558-964B-69AEE4C9C 43E} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 17: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes C:\Users\kevin>

01-06-2009, 12:01 PM	#6
Petrowhisky Network Dude Join Date: Nov 2005 Location: http://www.corenetworkz.com Posts: 133 Thanks: 5 Thanked 13 Times in 11 Posts Rep Power: 5 OS:	Re: Cant Connect to Internet Hi I made a tutorial which fix the issue cannot go online. __________________ Internet Technology Blog

01-06-2009, 02:25 PM	#7
Petrowhisky Network Dude Join Date: Nov 2005 Location: http://www.corenetworkz.com Posts: 133 Thanks: 5 Thanked 13 Times in 11 Posts Rep Power: 5 OS:	Re: Cant Connect to Internet Hi madhung your laptop is actually not connected to the Wireless network. "Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected" So Your computer is not getting any valid IP address; "Windows IP configuration". Recommendations: 1. Clear the saved wireless networks on your Wireless utility(I hope u know the wireless key) 2. Refresh the network list 3. Reconnect to the wireless network It will work

01-06-2009, 08:05 PM	#8
madhung Junior Member (25+) Join Date: Apr 2009 Age: 24 Posts: 47 Thanks: 7 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: Cant Connect to Internet This im sorry to say does not work for me. However I read online at another forum site that for some reason after a subscription ends on norton anti virus trial version this internet problem occurs. read link for more info. SOLVED: Problems with Windows Vista wireless connection \| CatoNett scroll down to eric Dec 22, 2008 entry and read plus open the link http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1034185&id=EN-1034185

02-06-2009, 10:34 AM	#9
Petrowhisky Network Dude Join Date: Nov 2005 Location: http://www.corenetworkz.com Posts: 133 Thanks: 5 Thanked 13 Times in 11 Posts Rep Power: 5 OS:	Re: Cant Connect to Internet I heard the same problem with Norton Internet Security and Norton 360. When the subscription days are over the firewall on these products blocks the smooth wireless data transfer. But Norton AntiVirus usually don't create wireless issues as it doesn't have firewall feature.

02-06-2009, 10:38 AM	#10
madhung Junior Member (25+) Join Date: Apr 2009 Age: 24 Posts: 47 Thanks: 7 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: Cant Connect to Internet Im wondering what it could be then. Maybe a conflict of interest between Xp and Vista. My PC is XP and my laptop is Vista. Could there be a compatiblity issue occuring?

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