rmcd

Hello! I cannot download the clips - it gets all the way to where it's just
about to add them and then I get "Could not open file C:\Documents and
Settings\User Name\Local Settings\Temporary Internet
Files\Content.IE5\0FF86KCH\ClipArt[2].cil."

My temp internet files are all cleaned out. Not sure what else it could be?

Mary Sauer

How to Troubleshoot Problems with Clip Gallery in Office 2000 and Office 97
http://support.microsoft.com/default...&Product=ofw2k

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"rmcd" <rmcd@discussions.microsoft.com> wrote in message
news:A5F7591B-2F80-41C7-8A22-C458578A83F8@microsoft.com...
> Hello! I cannot download the clips - it gets all the way to where it's just
> about to add them and then I get "Could not open file C:\Documents and
> Settings\User Name\Local Settings\Temporary Internet
> Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
>
> My temp internet files are all cleaned out. Not sure what else it could be?

rmcd

I tried to find artgal.mmc - but no file was found. So I figured I'd check
for artgal.old - nothing. Tried to work w/ removing Clip Gallery but when I
click on Change/Remove - it says "Setup cannot find the files on
'\\NETWORK\APPS\MIS\APPS\MSOFFI~1\' I assume our IT will have to do it? Sorry
for the silly question.

"Mary Sauer" wrote:

> How to Troubleshoot Problems with Clip Gallery in Office 2000 and Office 97
> http://support.microsoft.com/default...&Product=ofw2k
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "rmcd" <rmcd@discussions.microsoft.com> wrote in message
> news:A5F7591B-2F80-41C7-8A22-C458578A83F8@microsoft.com...
> > Hello! I cannot download the clips - it gets all the way to where it's just
> > about to add them and then I get "Could not open file C:\Documents and
> > Settings\User Name\Local Settings\Temporary Internet
> > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
> >
> > My temp internet files are all cleaned out. Not sure what else it could be?
>
>
>

Mary Sauer

The file you want is in a folder similar to this:
C:\Program Files\Common Files\microsoft shared\ARTGALRY
Double-click the ARTGALRY.EXE file. This will re-register the Gallery.


Your problem is with your temporary cache. What version Internet Explorer are
you using? Many times the problem will go away by moving the temp folder.
In Internet Explorer, tools, Internet Options, move folder.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"rmcd" <rmcd@discussions.microsoft.com> wrote in message
news:8F64137A-8FFA-42AB-BD82-5FAD76529BE3@microsoft.com...
>I tried to find artgal.mmc - but no file was found. So I figured I'd check
> for artgal.old - nothing. Tried to work w/ removing Clip Gallery but when I
> click on Change/Remove - it says "Setup cannot find the files on
> '\\NETWORK\APPS\MIS\APPS\MSOFFI~1\' I assume our IT will have to do it? Sorry
> for the silly question.
>
> "Mary Sauer" wrote:
>
>> How to Troubleshoot Problems with Clip Gallery in Office 2000 and Office 97
>> http://support.microsoft.com/default...&Product=ofw2k
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "rmcd" <rmcd@discussions.microsoft.com> wrote in message
>> news:A5F7591B-2F80-41C7-8A22-C458578A83F8@microsoft.com...
>> > Hello! I cannot download the clips - it gets all the way to where it's just
>> > about to add them and then I get "Could not open file C:\Documents and
>> > Settings\User Name\Local Settings\Temporary Internet
>> > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
>> >
>> > My temp internet files are all cleaned out. Not sure what else it could be?
>>
>>
>>

DouglasLakeButler

This might be something I actually know something about--a temporary(?) fix
is to download to a flash drive and then move everything to My
Documents--they can then be opened into the Downloaded Clips file in
Documents and Settings/Your Name/Application Data/Microsoft/Media Catalog.
It's called "conning the computer".

"rmcd" wrote:

> Hello! I cannot download the clips - it gets all the way to where it's just
> about to add them and then I get "Could not open file C:\Documents and
> Settings\User Name\Local Settings\Temporary Internet
> Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
>
> My temp internet files are all cleaned out. Not sure what else it could be?

rmcd

Ok - tried both - still gives similar message
'........Content.IE5\0FF86KCH\ClipArt[2].cil.' I am using Explorer version
7.0.5730.11

"Mary Sauer" wrote:

> The file you want is in a folder similar to this:
> C:\Program Files\Common Files\microsoft shared\ARTGALRY
> Double-click the ARTGALRY.EXE file. This will re-register the Gallery.
>
>
> Your problem is with your temporary cache. What version Internet Explorer are
> you using? Many times the problem will go away by moving the temp folder.
> In Internet Explorer, tools, Internet Options, move folder.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "rmcd" <rmcd@discussions.microsoft.com> wrote in message
> news:8F64137A-8FFA-42AB-BD82-5FAD76529BE3@microsoft.com...
> >I tried to find artgal.mmc - but no file was found. So I figured I'd check
> > for artgal.old - nothing. Tried to work w/ removing Clip Gallery but when I
> > click on Change/Remove - it says "Setup cannot find the files on
> > '\\NETWORK\APPS\MIS\APPS\MSOFFI~1\' I assume our IT will have to do it? Sorry
> > for the silly question.
> >
> > "Mary Sauer" wrote:
> >
> >> How to Troubleshoot Problems with Clip Gallery in Office 2000 and Office 97
> >> http://support.microsoft.com/default...&Product=ofw2k
> >>
> >> --
> >> Mary Sauer MSFT MVP
> >> http://office.microsoft.com/
> >> http://msauer.mvps.org/
> >> news://msnews.microsoft.com
> >>
> >> "rmcd" <rmcd@discussions.microsoft.com> wrote in message
> >> news:A5F7591B-2F80-41C7-8A22-C458578A83F8@microsoft.com...
> >> > Hello! I cannot download the clips - it gets all the way to where it's just
> >> > about to add them and then I get "Could not open file C:\Documents and
> >> > Settings\User Name\Local Settings\Temporary Internet
> >> > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
> >> >
> >> > My temp internet files are all cleaned out. Not sure what else it could be?
> >>
> >>
> >>
>
>
>

rmcd

I would love to but when I get to the download page - I don't have that
option - it doesn't let me choose a location to download to. Thanks though!

"DouglasLakeButler" wrote:

> This might be something I actually know something about--a temporary(?) fix
> is to download to a flash drive and then move everything to My
> Documents--they can then be opened into the Downloaded Clips file in
> Documents and Settings/Your Name/Application Data/Microsoft/Media Catalog.
> It's called "conning the computer".
>
> "rmcd" wrote:
>
> > Hello! I cannot download the clips - it gets all the way to where it's just
> > about to add them and then I get "Could not open file C:\Documents and
> > Settings\User Name\Local Settings\Temporary Internet
> > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
> >
> > My temp internet files are all cleaned out. Not sure what else it could be?

Mary Sauer

Did you go into the Local Settings folder and try to delete or rename the cil
file? .cil is the format Microsoft uses for clipart. What happens if you
double-click the file?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"rmcd" <rmcd@discussions.microsoft.com> wrote in message
news:807831F3-5FA5-4774-ADF3-5E69011C737B@microsoft.com...
>I would love to but when I get to the download page - I don't have that
> option - it doesn't let me choose a location to download to. Thanks though!
>
> "DouglasLakeButler" wrote:
>
>> This might be something I actually know something about--a temporary(?) fix
>> is to download to a flash drive and then move everything to My
>> Documents--they can then be opened into the Downloaded Clips file in
>> Documents and Settings/Your Name/Application Data/Microsoft/Media Catalog.
>> It's called "conning the computer".
>>
>> "rmcd" wrote:
>>
>> > Hello! I cannot download the clips - it gets all the way to where it's just
>> > about to add them and then I get "Could not open file C:\Documents and
>> > Settings\User Name\Local Settings\Temporary Internet
>> > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
>> >
>> > My temp internet files are all cleaned out. Not sure what else it could be?

rmcd

Unfortunately, there are no .cil files in the local settings folder - they're
not even making it that far.

"Mary Sauer" wrote:

> Did you go into the Local Settings folder and try to delete or rename the cil
> file? .cil is the format Microsoft uses for clipart. What happens if you
> double-click the file?
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "rmcd" <rmcd@discussions.microsoft.com> wrote in message
> news:807831F3-5FA5-4774-ADF3-5E69011C737B@microsoft.com...
> >I would love to but when I get to the download page - I don't have that
> > option - it doesn't let me choose a location to download to. Thanks though!
> >
> > "DouglasLakeButler" wrote:
> >
> >> This might be something I actually know something about--a temporary(?) fix
> >> is to download to a flash drive and then move everything to My
> >> Documents--they can then be opened into the Downloaded Clips file in
> >> Documents and Settings/Your Name/Application Data/Microsoft/Media Catalog.
> >> It's called "conning the computer".
> >>
> >> "rmcd" wrote:
> >>
> >> > Hello! I cannot download the clips - it gets all the way to where it's just
> >> > about to add them and then I get "Could not open file C:\Documents and
> >> > Settings\User Name\Local Settings\Temporary Internet
> >> > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
> >> >
> >> > My temp internet files are all cleaned out. Not sure what else it could be?
>
>
>

DouglasLakeButler

Does it ask whether you want to Open or Save the file? If so hit "Save" and
then it will let you pick a location.


"rmcd" wrote:

> I would love to but when I get to the download page - I don't have that
> option - it doesn't let me choose a location to download to. Thanks though!
>
> "DouglasLakeButler" wrote:
>
> > This might be something I actually know something about--a temporary(?) fix
> > is to download to a flash drive and then move everything to My
> > Documents--they can then be opened into the Downloaded Clips file in
> > Documents and Settings/Your Name/Application Data/Microsoft/Media Catalog.
> > It's called "conning the computer".
> >
> > "rmcd" wrote:
> >
> > > Hello! I cannot download the clips - it gets all the way to where it's just
> > > about to add them and then I get "Could not open file C:\Documents and
> > > Settings\User Name\Local Settings\Temporary Internet
> > > Files\Content.IE5\0FF86KCH\ClipArt[2].cil."
> > >
> > > My temp internet files are all cleaned out. Not sure what else it could be?