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ActiveX Add-on Missing

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Unread 10-04-2008, 03:32 PM   #1
Sharon
Guest
 
Posts: n/a
ActiveX Add-on Missing

In Internet Explorer Tools menu, I do not see Microsoft Office Template and
Media Control in the Manage Add-ons. In the Show box, it is not in the list
of controls Add-ons that have been used by Internet Explorer. How can I get
this in the add-ons? I can't find a download.

Using IE7, Office 2003 SP3, and Windows XP SP2.
 
Unread 10-04-2008, 03:32 PM   #2
Mary Sauer
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

Might read this
Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/he...349411033.aspx

In the *Show* expand to Downloaded ActiveX Controls
Is the Office Template control listed?

This is the URL for the ActiveX download
http://office.microsoft.com/templates/axinstall.aspx?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
> In Internet Explorer Tools menu, I do not see Microsoft Office Template and
> Media Control in the Manage Add-ons. In the Show box, it is not in the list
> of controls Add-ons that have been used by Internet Explorer. How can I get
> this in the add-ons? I can't find a download.
>
> Using IE7, Office 2003 SP3, and Windows XP SP2.



 
Unread 10-04-2008, 05:33 PM   #3
Sharon
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

I already read the ActiveX control article you suggested. That's how I knew
to look for Active X in the Manage Add-ons. When I go to "Show" Downloaded
Activew X Controls, the Microsoft Office Template and Media Control is not in
the Downloaded ActiveX Controls. When I try to get to the
http://office.microsoft.com/templates/axinstall.aspx?, I get "Internet
Explorer cannot display the webpage."

"Mary Sauer" wrote:

> Might read this
> Downloading clips, templates, and training with the ActiveX control
> http://office.microsoft.com/en-us/he...349411033.aspx
>
> In the *Show* expand to Downloaded ActiveX Controls
> Is the Office Template control listed?
>
> This is the URL for the ActiveX download
> http://office.microsoft.com/templates/axinstall.aspx?
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
> news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
> > In Internet Explorer Tools menu, I do not see Microsoft Office Template and
> > Media Control in the Manage Add-ons. In the Show box, it is not in the list
> > of controls Add-ons that have been used by Internet Explorer. How can I get
> > this in the add-ons? I can't find a download.
> >
> > Using IE7, Office 2003 SP3, and Windows XP SP2.

>
>
>

 
Unread 10-04-2008, 08:32 PM   #4
Mary Sauer
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

Sharon, I don't get the Internet Explorer message you are getting when you go to
the ActiveX URL. What are your security settings? Did you put Office in your
trusted sites as suggested in the ActiveX article?

In Internet Explorer, Tools, Internet Options, Security tab, click *Trusted
Sites*, click the button *Sites*, Uncheck *Require server verification (https
for all sites in this zone* Type http://office.microsoft.com in the address bar,
click Add.

Check your firewall to be certain you are allowing access to the Office ActiveX.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news1FF6282-0708-4B5F-A655-E06943A9D205@microsoft.com...
>I already read the ActiveX control article you suggested. That's how I knew
> to look for Active X in the Manage Add-ons. When I go to "Show" Downloaded
> Activew X Controls, the Microsoft Office Template and Media Control is not in
> the Downloaded ActiveX Controls. When I try to get to the
> http://office.microsoft.com/templates/axinstall.aspx?, I get "Internet
> Explorer cannot display the webpage."
>
> "Mary Sauer" wrote:
>
>> Might read this
>> Downloading clips, templates, and training with the ActiveX control
>> http://office.microsoft.com/en-us/he...349411033.aspx
>>
>> In the *Show* expand to Downloaded ActiveX Controls
>> Is the Office Template control listed?
>>
>> This is the URL for the ActiveX download
>> http://office.microsoft.com/templates/axinstall.aspx?
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
>> > In Internet Explorer Tools menu, I do not see Microsoft Office Template and
>> > Media Control in the Manage Add-ons. In the Show box, it is not in the list
>> > of controls Add-ons that have been used by Internet Explorer. How can I
>> > get
>> > this in the add-ons? I can't find a download.
>> >
>> > Using IE7, Office 2003 SP3, and Windows XP SP2.

>>
>>
>>



 
Unread 11-04-2008, 02:28 PM   #5
Sharon
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

I persisted and finally got to the URL. I think we were having some problems
with the Internet in the building yesterday. Thanks for your help.

"Mary Sauer" wrote:

> Sharon, I don't get the Internet Explorer message you are getting when you go to
> the ActiveX URL. What are your security settings? Did you put Office in your
> trusted sites as suggested in the ActiveX article?
>
> In Internet Explorer, Tools, Internet Options, Security tab, click *Trusted
> Sites*, click the button *Sites*, Uncheck *Require server verification (https
> for all sites in this zone* Type http://office.microsoft.com in the address bar,
> click Add.
>
> Check your firewall to be certain you are allowing access to the Office ActiveX.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
> news1FF6282-0708-4B5F-A655-E06943A9D205@microsoft.com...
> >I already read the ActiveX control article you suggested. That's how I knew
> > to look for Active X in the Manage Add-ons. When I go to "Show" Downloaded
> > Activew X Controls, the Microsoft Office Template and Media Control is not in
> > the Downloaded ActiveX Controls. When I try to get to the
> > http://office.microsoft.com/templates/axinstall.aspx?, I get "Internet
> > Explorer cannot display the webpage."
> >
> > "Mary Sauer" wrote:
> >
> >> Might read this
> >> Downloading clips, templates, and training with the ActiveX control
> >> http://office.microsoft.com/en-us/he...349411033.aspx
> >>
> >> In the *Show* expand to Downloaded ActiveX Controls
> >> Is the Office Template control listed?
> >>
> >> This is the URL for the ActiveX download
> >> http://office.microsoft.com/templates/axinstall.aspx?
> >>
> >> --
> >> Mary Sauer MSFT MVP
> >> http://office.microsoft.com/
> >> http://msauer.mvps.org/
> >> news://msnews.microsoft.com
> >>
> >> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
> >> news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
> >> > In Internet Explorer Tools menu, I do not see Microsoft Office Template and
> >> > Media Control in the Manage Add-ons. In the Show box, it is not in the list
> >> > of controls Add-ons that have been used by Internet Explorer. How can I
> >> > get
> >> > this in the add-ons? I can't find a download.
> >> >
> >> > Using IE7, Office 2003 SP3, and Windows XP SP2.
> >>
> >>
> >>

>
>
>

 
Unread 11-04-2008, 04:29 PM   #6
Mary Sauer
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

I'm glad you persevered Sharon, thanks for posting back.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news:74D80D6E-7EDA-4261-9BD5-78672D9571E0@microsoft.com...
>I persisted and finally got to the URL. I think we were having some problems
> with the Internet in the building yesterday. Thanks for your help.
>
> "Mary Sauer" wrote:
>
>> Sharon, I don't get the Internet Explorer message you are getting when you go
>> to
>> the ActiveX URL. What are your security settings? Did you put Office in your
>> trusted sites as suggested in the ActiveX article?
>>
>> In Internet Explorer, Tools, Internet Options, Security tab, click *Trusted
>> Sites*, click the button *Sites*, Uncheck *Require server verification
>> (https
>> for all sites in this zone* Type http://office.microsoft.com in the address
>> bar,
>> click Add.
>>
>> Check your firewall to be certain you are allowing access to the Office
>> ActiveX.
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> news1FF6282-0708-4B5F-A655-E06943A9D205@microsoft.com...
>> >I already read the ActiveX control article you suggested. That's how I knew
>> > to look for Active X in the Manage Add-ons. When I go to "Show" Downloaded
>> > Activew X Controls, the Microsoft Office Template and Media Control is not
>> > in
>> > the Downloaded ActiveX Controls. When I try to get to the
>> > http://office.microsoft.com/templates/axinstall.aspx?, I get "Internet
>> > Explorer cannot display the webpage."
>> >
>> > "Mary Sauer" wrote:
>> >
>> >> Might read this
>> >> Downloading clips, templates, and training with the ActiveX control
>> >> http://office.microsoft.com/en-us/he...349411033.aspx
>> >>
>> >> In the *Show* expand to Downloaded ActiveX Controls
>> >> Is the Office Template control listed?
>> >>
>> >> This is the URL for the ActiveX download
>> >> http://office.microsoft.com/templates/axinstall.aspx?
>> >>
>> >> --
>> >> Mary Sauer MSFT MVP
>> >> http://office.microsoft.com/
>> >> http://msauer.mvps.org/
>> >> news://msnews.microsoft.com
>> >>
>> >> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> >> news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
>> >> > In Internet Explorer Tools menu, I do not see Microsoft Office Template
>> >> > and
>> >> > Media Control in the Manage Add-ons. In the Show box, it is not in the
>> >> > list
>> >> > of controls Add-ons that have been used by Internet Explorer. How can
>> >> > I
>> >> > get
>> >> > this in the add-ons? I can't find a download.
>> >> >
>> >> > Using IE7, Office 2003 SP3, and Windows XP SP2.
>> >>
>> >>
>> >>

>>
>>
>>



 
Unread 11-04-2008, 07:28 PM   #7
Sharon
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

I am still having trouble with clip art in PowerPoint 2003 not responding or
freezing.
Some students have no trouble with clip art; others do. I don't understand
this.

I logged on as administrator of each student's machine and checked to make
sure the Active X control was installed. The Downloaded ActiveX Controls
show 2 Microsoft items: MUWebControl Class muweb.dll and Office Update
Installation opuc.dll. There is none listed specifically as Microsoft Office
Templates and Media Control, but when I went to the URL it says ActiveX
installed successfully.

I have also logged on as an administrator of the local machine and put the
PowerPoint program in the Exceptions and I have put in Internet Options,
Security, Trusted Sites--office.microsoft.com.

I have also had the students delete their temporary Internet files. I've
had them organize clips.

What other suggestions can you give me? Using IE7, Office 2003 SP3, and
Windows XP SP2, and Symantec AntiVirus Corporate Edition Vers. 8.

Sharon

"Mary Sauer" wrote:

> I'm glad you persevered Sharon, thanks for posting back.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
> news:74D80D6E-7EDA-4261-9BD5-78672D9571E0@microsoft.com...
> >I persisted and finally got to the URL. I think we were having some problems
> > with the Internet in the building yesterday. Thanks for your help.
> >
> > "Mary Sauer" wrote:
> >
> >> Sharon, I don't get the Internet Explorer message you are getting when you go
> >> to
> >> the ActiveX URL. What are your security settings? Did you put Office in your
> >> trusted sites as suggested in the ActiveX article?
> >>
> >> In Internet Explorer, Tools, Internet Options, Security tab, click *Trusted
> >> Sites*, click the button *Sites*, Uncheck *Require server verification
> >> (https
> >> for all sites in this zone* Type http://office.microsoft.com in the address
> >> bar,
> >> click Add.
> >>
> >> Check your firewall to be certain you are allowing access to the Office
> >> ActiveX.
> >>
> >> --
> >> Mary Sauer MSFT MVP
> >> http://office.microsoft.com/
> >> http://msauer.mvps.org/
> >> news://msnews.microsoft.com
> >>
> >> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
> >> news1FF6282-0708-4B5F-A655-E06943A9D205@microsoft.com...
> >> >I already read the ActiveX control article you suggested. That's how I knew
> >> > to look for Active X in the Manage Add-ons. When I go to "Show" Downloaded
> >> > Activew X Controls, the Microsoft Office Template and Media Control is not
> >> > in
> >> > the Downloaded ActiveX Controls. When I try to get to the
> >> > http://office.microsoft.com/templates/axinstall.aspx?, I get "Internet
> >> > Explorer cannot display the webpage."
> >> >
> >> > "Mary Sauer" wrote:
> >> >
> >> >> Might read this
> >> >> Downloading clips, templates, and training with the ActiveX control
> >> >> http://office.microsoft.com/en-us/he...349411033.aspx
> >> >>
> >> >> In the *Show* expand to Downloaded ActiveX Controls
> >> >> Is the Office Template control listed?
> >> >>
> >> >> This is the URL for the ActiveX download
> >> >> http://office.microsoft.com/templates/axinstall.aspx?
> >> >>
> >> >> --
> >> >> Mary Sauer MSFT MVP
> >> >> http://office.microsoft.com/
> >> >> http://msauer.mvps.org/
> >> >> news://msnews.microsoft.com
> >> >>
> >> >> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
> >> >> news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
> >> >> > In Internet Explorer Tools menu, I do not see Microsoft Office Template
> >> >> > and
> >> >> > Media Control in the Manage Add-ons. In the Show box, it is not in the
> >> >> > list
> >> >> > of controls Add-ons that have been used by Internet Explorer. How can
> >> >> > I
> >> >> > get
> >> >> > this in the add-ons? I can't find a download.
> >> >> >
> >> >> > Using IE7, Office 2003 SP3, and Windows XP SP2.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

 
Unread 11-04-2008, 08:26 PM   #8
Mary Sauer
Guest
 
Posts: n/a
Re: ActiveX Add-on Missing

It could be Norton
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us


--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news:9ADE2E4E-2820-43F5-AB76-97C46C4D440B@microsoft.com...
>I am still having trouble with clip art in PowerPoint 2003 not responding or
> freezing.
> Some students have no trouble with clip art; others do. I don't understand
> this.
>
> I logged on as administrator of each student's machine and checked to make
> sure the Active X control was installed. The Downloaded ActiveX Controls
> show 2 Microsoft items: MUWebControl Class muweb.dll and Office Update
> Installation opuc.dll. There is none listed specifically as Microsoft Office
> Templates and Media Control, but when I went to the URL it says ActiveX
> installed successfully.
>
> I have also logged on as an administrator of the local machine and put the
> PowerPoint program in the Exceptions and I have put in Internet Options,
> Security, Trusted Sites--office.microsoft.com.
>
> I have also had the students delete their temporary Internet files. I've
> had them organize clips.
>
> What other suggestions can you give me? Using IE7, Office 2003 SP3, and
> Windows XP SP2, and Symantec AntiVirus Corporate Edition Vers. 8.
>
> Sharon
>
> "Mary Sauer" wrote:
>
>> I'm glad you persevered Sharon, thanks for posting back.
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> news:74D80D6E-7EDA-4261-9BD5-78672D9571E0@microsoft.com...
>> >I persisted and finally got to the URL. I think we were having some
>> >problems
>> > with the Internet in the building yesterday. Thanks for your help.
>> >
>> > "Mary Sauer" wrote:
>> >
>> >> Sharon, I don't get the Internet Explorer message you are getting when you
>> >> go
>> >> to
>> >> the ActiveX URL. What are your security settings? Did you put Office in
>> >> your
>> >> trusted sites as suggested in the ActiveX article?
>> >>
>> >> In Internet Explorer, Tools, Internet Options, Security tab, click
>> >> *Trusted
>> >> Sites*, click the button *Sites*, Uncheck *Require server verification
>> >> (https
>> >> for all sites in this zone* Type http://office.microsoft.com in the
>> >> address
>> >> bar,
>> >> click Add.
>> >>
>> >> Check your firewall to be certain you are allowing access to the Office
>> >> ActiveX.
>> >>
>> >> --
>> >> Mary Sauer MSFT MVP
>> >> http://office.microsoft.com/
>> >> http://msauer.mvps.org/
>> >> news://msnews.microsoft.com
>> >>
>> >> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> >> news1FF6282-0708-4B5F-A655-E06943A9D205@microsoft.com...
>> >> >I already read the ActiveX control article you suggested. That's how I
>> >> >knew
>> >> > to look for Active X in the Manage Add-ons. When I go to "Show"
>> >> > Downloaded
>> >> > Activew X Controls, the Microsoft Office Template and Media Control is
>> >> > not
>> >> > in
>> >> > the Downloaded ActiveX Controls. When I try to get to the
>> >> > http://office.microsoft.com/templates/axinstall.aspx?, I get "Internet
>> >> > Explorer cannot display the webpage."
>> >> >
>> >> > "Mary Sauer" wrote:
>> >> >
>> >> >> Might read this
>> >> >> Downloading clips, templates, and training with the ActiveX control
>> >> >> http://office.microsoft.com/en-us/he...349411033.aspx
>> >> >>
>> >> >> In the *Show* expand to Downloaded ActiveX Controls
>> >> >> Is the Office Template control listed?
>> >> >>
>> >> >> This is the URL for the ActiveX download
>> >> >> http://office.microsoft.com/templates/axinstall.aspx?
>> >> >>
>> >> >> --
>> >> >> Mary Sauer MSFT MVP
>> >> >> http://office.microsoft.com/
>> >> >> http://msauer.mvps.org/
>> >> >> news://msnews.microsoft.com
>> >> >>
>> >> >> "Sharon" <Sharon@discussions.microsoft.com> wrote in message
>> >> >> news:3032C717-2550-42AF-B2C8-66D202FB4794@microsoft.com...
>> >> >> > In Internet Explorer Tools menu, I do not see Microsoft Office
>> >> >> > Template
>> >> >> > and
>> >> >> > Media Control in the Manage Add-ons. In the Show box, it is not in
>> >> >> > the
>> >> >> > list
>> >> >> > of controls Add-ons that have been used by Internet Explorer. How
>> >> >> > can
>> >> >> > I
>> >> >> > get
>> >> >> > this in the add-ons? I can't find a download.
>> >> >> >
>> >> >> > Using IE7, Office 2003 SP3, and Windows XP SP2.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



 
 

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