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Gavin Urtel

Folks

As most of you, I too find this an absolute show-stopper, has there been any
development on this issue?

Regards
Gavin

"ChuckM" wrote:

> Has there been any fix for this yet? I am experiencing random emails not
> being sent.
>
> "Kenichiro Nakamura" wrote:
>
> >
> > Hi all,
> >
> > This is Ken from Microsoft Newsgroup Support.
> >
> > As you all may already assumed, I found that the E-mail router has a bug
> > for its behavior. It works intermittently like it works 1 hour and then
> > stops next 1 hour. Then it resumes working 1 hour and then stops 1 hour
> > again...
> >
> > Unfortunately enough, I couldn't have any resolution for this issue now.
> > The only workaround for this is changing the value of <ConfigUpdatePeriod>
> > in C:\Program Files\Microsoft CRM
> > Email\Service\Microsoft.Crm.Tools.EmailAgent.xml file, For example change
> > the value to 300000 (It means 5 minutes). However this merely means that
> > E-mail router works intermittently in every 5 minutes so not so good
> > workaround.
> >
> > If I can find any resolution or better workaround on this issue, I will
> > update it.
> >
> > Sorry for inconvenience and thank you for your patience.
> >
> > Kind Regards,
> > Ken
> > Microsoft Online Partner Support
> > ================================================== ====
> > PLEASE NOTE: The partner managed newsgroups are provided to assist with
> > break/fix issues and simple how to questions.
> > ================================================== ====
> > We also love to hear your product feedback! Let us know what you think by
> > posting from the web interface: Partner Feedback from your newsreader:
> > microsoft.private.directaccess.partnerfeedback. We look forward to hearing
> > from you!
> > ================================================== ====
> > When responding to posts, please "Reply to Group" via your newsreader so
> > that others may learn and benefit from this issue.
> > ================================================== ====
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> > ================================================== ====

Kenichiro Nakamura

Hi Gavin,

Thanks for posting in. This is Ken in Online Partner Support.

Unfortunately, we don't have hotfix for this issue yet. Please wait for a
while and in a meantime, please try some workarounds which is provided in
this thread before.

Kind Regards,
Ken
Microsoft Online Partner Support
================================================== ====
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.
================================================== ====
We also love to hear your product feedback! Let us know what you think by
posting from the web interface: Partner Feedback from your newsreader:
microsoft.private.directaccess.partnerfeedback. We look forward to hearing
from you!
================================================== ====
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.
================================================== ====