Microsoft Dynamics CRM server install Failed

Rizwan

I am installing CRM 4.0 at my server and after a while its gives above error.
PLeae check below log file detail. I have tired installation with Domain and
Enterprise admin account

11:46:00| Error| Install exception.System.Exception: Action
Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed. --->
Microsoft.Crm.CrmException: The domain logon for this user is invalid:
(TSG.LOCAL\xchange_admin) Select another domain logon and try again.
at
Microsoft.Crm.ObjectModel.SystemUserServiceInterna l`1.VerifyUserDomainName(String domainName)
at
Microsoft.Crm.ObjectModel.SystemUserServiceInterna l`1.CreateInternal(Guid
organizationId, IBusinessEntity systemuser, ExecutionContext context)
at
Microsoft.Crm.ObjectModel.SystemUserServiceInterna l`1.ProvisionCreate(IBusinessEntity systemuser, ExecutionContext context)
at
Microsoft.Crm.ObjectModel.OrganizationServiceInter nal`1.CreateRootBusiness(IBusinessEntity
organization, IBusinessEntity business, IBusinessEntity systemUser,
ExecutionContext context)
at
Microsoft.Crm.Setup.Server.Utility.NewOrgUtility.O rganizationCreateNew(String
organizationId, String organizationName, String userAccountName, String
userFirstName, String userLastName, String userEmail, String featureSetFile,
String languageCode, String privilegedUserGroup, String sqlAccessGroup,
String userGroup, String reportingGroup, String privilegedReportingGroup,
Boolean grantNetworkServiceAccess)
at Microsoft.Crm.Setup.Server.ProvisionBusinessAction .Do(IDictionary
parameters)
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Ac tion action,
IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Ac tion action,
IDictionary parameters, Boolean undo)
at Microsoft.Crm.Setup.Common.Installer.Install(IDict ionary stateSaver)
at
Microsoft.Crm.Setup.Common.ComposedInstaller.Inter nalInstall(IDictionary
stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.Insta ll(IDictionary
stateSaver)
at Microsoft.Crm.Setup.Server.ServerSetup.Install(IDi ctionary data)
at Microsoft.Crm.Setup.Server.ServerSetup.Run()
11:46:00| Info| Microsoft Dynamics CRM Server install Failed.
11:46:00| Info| Microsoft Dynamics CRM Server Setup did not complete
successfully.

Action Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed.
The domain logon for this user is invalid: (TSG.LOCAL\xchange_admin) Select
another domain logon and try again.

Rizwan

So far i have tried resolution available through below articles




Quick help really appreciated here

Rizwan

The issue got resolved by correcting the local DNS entry which was pointing
to the wrong ISA IP and reestablishing domain membership.

Nakul Barai

I am getting the same error by domain admin account. Can anyboady help ?

Microsoft.Crm.Setup.Server.AddCurrentUserToPrivUse rGroupAction
02:19:33| Info| Account CN=Server Admin,OU=OTG Team
Accounts,DC=Dallas,DC=TSG,DC=Local added to group
LDAP://isbad.Dallas.TSG.Local/CN=PrivUserGroup
{c3f67f28-817b-4672-ac1d-47dcd54cb616},OU=CRM,DC=Dallas,DC=TSG,DC=Local.
02:19:33| Info| Executing Install action:
Microsoft.Crm.Setup.Server.TurnOnSetupModeAction
02:19:33| Info| Executing Install action:
Microsoft.Crm.Setup.Server.ProvisionBusinessAction
02:19:48| Error| Install exception.System.Exception: Action
Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed. --->
Microsoft.Crm.CrmException: The domain logon for this user is invalid:
(TSG.LOCAL\server_admin) Select another domain logon and try again.
at
Microsoft.Crm.ObjectModel.SystemUserServiceInterna l`1.VerifyUserDomainName(String domainName)
at
Microsoft.Crm.ObjectModel.SystemUserServiceInterna l`1.CreateInternal(Guid
organizationId, IBusinessEntity systemuser, ExecutionContext context)
at
Microsoft.Crm.ObjectModel.SystemUserServiceInterna l`1.ProvisionCreate(IBusinessEntity systemuser, ExecutionContext context)
at
Microsoft.Crm.ObjectModel.OrganizationServiceInter nal`1.CreateRootBusiness(IBusinessEntity
organization, IBusinessEntity business, IBusinessEntity systemUser,
ExecutionContext context)
at
Microsoft.Crm.Setup.Server.Utility.NewOrgUtility.O rganizationCreateNew(String
organizationId, String organizationName, String userAccountName, String
userFirstName, String userLastName, String userEmail, String featureSetFile,
String languageCode, String privilegedUserGroup, String sqlAccessGroup,
String userGroup, String reportingGroup, String privilegedReportingGroup,
Boolean grantNetworkServiceAccess)
at Microsoft.Crm.Setup.Server.ProvisionBusinessAction .Do(IDictionary
parameters)
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Ac tion action,
IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Ac tion action,
IDictionary parameters, Boolean undo)
at Microsoft.Crm.Setup.Common.Installer.Install(IDict ionary stateSaver)
at
Microsoft.Crm.Setup.Common.ComposedInstaller.Inter nalInstall(IDictionary
stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.Insta ll(IDictionary
stateSaver)
at Microsoft.Crm.Setup.Server.ServerSetup.Install(IDi ctionary data)
at Microsoft.Crm.Setup.Server.ServerSetup.Run()
02:19:48| Info| Microsoft Dynamics CRM Server install Failed.
02:19:48| Info| Microsoft Dynamics CRM Server Setup did not complete
successfully.

Action Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed.
The domain logon for this user is invalid: (TSG.LOCAL\server_admin) Select
another domain logon and try again.

02:21:56| Info| === Setup bootstrap logging started 6/16/2008 2:21:56 AM ===
02:21:56| Info| Bootstrap version: 4.0.7333.3.
02:21:56| Info| User: server_admin.
02:21:56| Info| Managed Setup exited with code -2.
02:21:56| Info| === Setup bootstrap logging ended 6/16/2008 2:21:56 AM ===

Reda Hanna

Rizwan,

Can you please post the steps of how you corrected the DNS entry and
reestablished the domain membership ...

Thanks a million ...

"Rizwan" wrote:

> The issue got resolved by correcting the local DNS entry which was pointing
> to the wrong ISA IP and reestablishing domain membership.

Benjamin Rose

Did you solve your Problem? Yesterday I had the same problem by a customer.
I'm just opening a case by Microsoft.


"Reda Hanna" <> schrieb im Newsbeitrag
news:...
> Rizwan,
>
> Can you please post the steps of how you corrected the DNS entry and
> reestablished the domain membership ...
>
> Thanks a million ...
>
> "Rizwan" wrote:
>
>> The issue got resolved by correcting the local DNS entry which was
>> pointing
>> to the wrong ISA IP and reestablishing domain membership.

Reda Hanna

Benjamin,

No ... Not yet ... I am still waiting for some guidelines from anyone who
went through my problem ...

This was my posting:

It is the first time for me to install CRM ...

I have a Windows 2003 R2 Domain Controller, I configured another Windows
2003 R2 Member Server with SQL 2005 ... Joined the Domain and installed IIS &
SMTP and all other required components for the CRM installation ...

I tried to install CRM 3.0 on the new Server, all checks are GREEN, but at
the final stage of installation, I got the error message:

Action.CRM.Setup.Server.ProvisionBusinessAction failed.
Exception from HRESULT: 0x80131534

I went back to the Domain Controller and cleared older records from the DNS
Forward & Reverse Zones ... Then ran a ipconfig /flushdns to flush the DNS
Cache as indicated in other threads ...

Again, I started a new CRM installation, but got the same exact failure
error ...

Can someone help me troubleshoot the problem and determine what triggers the
CRM installation to crash ...

Appreciate your help and support ...


"Benjamin Rose" wrote:

> Did you solve your Problem? Yesterday I had the same problem by a customer.
> I'm just opening a case by Microsoft.
>
>
> "Reda Hanna" <> schrieb im Newsbeitrag
> news:...
> > Rizwan,
> >
> > Can you please post the steps of how you corrected the DNS entry and
> > reestablished the domain membership ...
> >
> > Thanks a million ...
> >
> > "Rizwan" wrote:
> >
> >> The issue got resolved by correcting the local DNS entry which was
> >> pointing
> >> to the wrong ISA IP and reestablishing domain membership.
>
>
>

Benjamin Rose

Hi,

Today I Got a suggestion from Microsoft and it worked for my Customer :-)
Here is the suggestion:

Please try the following and then re-try the install:

1. On the CRM Server open regedit.exe

2. Browse to HKLM\Software\Microsoft

3. If this does not include the registry key MSCRM then create it

4. browse into the HKLM\Software\Microsoft\MSCRM key

5. Create the registry value (of type DWORD) named: VerifyDomainName

6. Set the datavalue of the VerifyDomainName value to 1.



Hope it helps in your case

Benjamin



"Reda Hanna" <> schrieb im Newsbeitrag
news:...
> Benjamin,
>
> No ... Not yet ... I am still waiting for some guidelines from anyone who
> went through my problem ...
>
> This was my posting:
>
> It is the first time for me to install CRM ...
>
> I have a Windows 2003 R2 Domain Controller, I configured another Windows
> 2003 R2 Member Server with SQL 2005 ... Joined the Domain and installed
> IIS &
> SMTP and all other required components for the CRM installation ...
>
> I tried to install CRM 3.0 on the new Server, all checks are GREEN, but at
> the final stage of installation, I got the error message:
>
> Action.CRM.Setup.Server.ProvisionBusinessAction failed.
> Exception from HRESULT: 0x80131534
>
> I went back to the Domain Controller and cleared older records from the
> DNS
> Forward & Reverse Zones ... Then ran a ipconfig /flushdns to flush the DNS
> Cache as indicated in other threads ...
>
> Again, I started a new CRM installation, but got the same exact failure
> error ...
>
> Can someone help me troubleshoot the problem and determine what triggers
> the
> CRM installation to crash ...
>
> Appreciate your help and support ...
>
>
> "Benjamin Rose" wrote:
>
>> Did you solve your Problem? Yesterday I had the same problem by a
>> customer.
>> I'm just opening a case by Microsoft.
>>
>>
>> "Reda Hanna" <> schrieb im Newsbeitrag
>> news:...
>> > Rizwan,
>> >
>> > Can you please post the steps of how you corrected the DNS entry and
>> > reestablished the domain membership ...
>> >
>> > Thanks a million ...
>> >
>> > "Rizwan" wrote:
>> >
>> >> The issue got resolved by correcting the local DNS entry which was
>> >> pointing
>> >> to the wrong ISA IP and reestablishing domain membership.
>>
>>
>>

Reda Hanna

Benjamin,

Thanks for the detailed guidelines ...

I will give it a try this afternoon and confirm if it did work ...

I will keep you posted ...

"Benjamin Rose" wrote:

> Hi,
>
> Today I Got a suggestion from Microsoft and it worked for my Customer :-)
> Here is the suggestion:
>
> Please try the following and then re-try the install:
>
> 1. On the CRM Server open regedit.exe
>
> 2. Browse to HKLM\Software\Microsoft
>
> 3. If this does not include the registry key MSCRM then create it
>
> 4. browse into the HKLM\Software\Microsoft\MSCRM key
>
> 5. Create the registry value (of type DWORD) named: VerifyDomainName
>
> 6. Set the datavalue of the VerifyDomainName value to 1.
>
>
>
> Hope it helps in your case
>
> Benjamin
>
>
>
> "Reda Hanna" <> schrieb im Newsbeitrag
> news:...
> > Benjamin,
> >
> > No ... Not yet ... I am still waiting for some guidelines from anyone who
> > went through my problem ...
> >
> > This was my posting:
> >
> > It is the first time for me to install CRM ...
> >
> > I have a Windows 2003 R2 Domain Controller, I configured another Windows
> > 2003 R2 Member Server with SQL 2005 ... Joined the Domain and installed
> > IIS &
> > SMTP and all other required components for the CRM installation ...
> >
> > I tried to install CRM 3.0 on the new Server, all checks are GREEN, but at
> > the final stage of installation, I got the error message:
> >
> > Action.CRM.Setup.Server.ProvisionBusinessAction failed.
> > Exception from HRESULT: 0x80131534
> >
> > I went back to the Domain Controller and cleared older records from the
> > DNS
> > Forward & Reverse Zones ... Then ran a ipconfig /flushdns to flush the DNS
> > Cache as indicated in other threads ...
> >
> > Again, I started a new CRM installation, but got the same exact failure
> > error ...
> >
> > Can someone help me troubleshoot the problem and determine what triggers
> > the
> > CRM installation to crash ...
> >
> > Appreciate your help and support ...
> >
> >
> > "Benjamin Rose" wrote:
> >
> >> Did you solve your Problem? Yesterday I had the same problem by a
> >> customer.
> >> I'm just opening a case by Microsoft.
> >>
> >>
> >> "Reda Hanna" <> schrieb im Newsbeitrag
> >> news:...
> >> > Rizwan,
> >> >
> >> > Can you please post the steps of how you corrected the DNS entry and
> >> > reestablished the domain membership ...
> >> >
> >> > Thanks a million ...
> >> >
> >> > "Rizwan" wrote:
> >> >
> >> >> The issue got resolved by correcting the local DNS entry which was
> >> >> pointing
> >> >> to the wrong ISA IP and reestablishing domain membership.
> >>
> >>
> >>
>
>
>

Reda Hanna

Benjamin,

Unfortunately, I got the same error after updating the registry key ...

The CRM log shows the following:

00:36:32| Info| Install generated cascading stored procedures
00:36:42| Info| Executing Install action:
Microsoft.Crm.Setup.Server.GrantDatabaseAccessActi on
00:36:42| Info| Executing Install action:
Microsoft.Crm.Setup.Server.UpgradeCustomizationsAc tion
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.UpdateDbVersionRegistry Action
00:36:43| Info| Database version: 3.0.5300.9
00:36:43| Info| Updating registry keys...
00:36:43| Info| Database Version: 3.0.5300.9
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.CreateOdbcDsnAction
00:36:43| Info| Creating 'Microsoft CRM' ODBC Data Source Name...
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.SetPreferredDcAction
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.AddCurrentUserToPrivUse rGroupAction
00:36:43| Info| Account CN=CRM Admin,OU=JRW Users,DC=jrw,DC=com added to
group LDAP://jrwserver.jrw.com/CN=PrivUserGroup
{696a6375-4790-4df7-9331-e1ad7ffa42cd},OU=CRM,DC=jrw,DC=com.
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.TurnOnSetupModeAction
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.SetAutoGroupManagementA ction
00:36:43| Info| Executing Install action:
Microsoft.Crm.Setup.Server.ProvisionBusinessAction
00:36:51| Error| Install exception.System.Exception: Action
Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed. --->
System.TypeInitializationException: Exception from HRESULT: 0x80131534.
at
Microsoft.Crm.Platform.ComProxy.CBizOrganizationCl ass.IBizOrganization_CreateRootBusiness(String OrganizationId, String BusinessXml, String UserXml)
at Microsoft.Crm.Setup.Server.ProvisionBusinessAction .Do(IDictionary
parameters)
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Ac tion action,
IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Ac tion action,
IDictionary parameters, Boolean undo)
at Microsoft.Crm.Setup.Common.Installer.Install(IDict ionary stateSaver)
at
Microsoft.Crm.Setup.Common.ComposedInstaller.Inter nalInstall(IDictionary
stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.Insta ll(IDictionary
stateSaver)
at Microsoft.Crm.Setup.Server.ServerSetup.Install(IDi ctionary data)
at Microsoft.Crm.Setup.Server.ServerSetup.Run()
00:36:51| Info| Microsoft CRM 3.0 Server Setup Failed.
00:36:51| Info| Microsoft CRM 3.0 Server Setup Setup did not complete
successfully.

Action Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed.
Exception from HRESULT: 0x80131534.
_________________________________________

Appreciate your help and support ...

"Benjamin Rose" wrote:

> Hi,
>
> Today I Got a suggestion from Microsoft and it worked for my Customer :-)
> Here is the suggestion:
>
> Please try the following and then re-try the install:
>
> 1. On the CRM Server open regedit.exe
>
> 2. Browse to HKLM\Software\Microsoft
>
> 3. If this does not include the registry key MSCRM then create it
>
> 4. browse into the HKLM\Software\Microsoft\MSCRM key
>
> 5. Create the registry value (of type DWORD) named: VerifyDomainName
>
> 6. Set the datavalue of the VerifyDomainName value to 1.
>
>
>
> Hope it helps in your case
>
> Benjamin
>
>
>
> "Reda Hanna" <> schrieb im Newsbeitrag
> news:...
> > Benjamin,
> >
> > No ... Not yet ... I am still waiting for some guidelines from anyone who
> > went through my problem ...
> >
> > This was my posting:
> >
> > It is the first time for me to install CRM ...
> >
> > I have a Windows 2003 R2 Domain Controller, I configured another Windows
> > 2003 R2 Member Server with SQL 2005 ... Joined the Domain and installed
> > IIS &
> > SMTP and all other required components for the CRM installation ...
> >
> > I tried to install CRM 3.0 on the new Server, all checks are GREEN, but at
> > the final stage of installation, I got the error message:
> >
> > Action.CRM.Setup.Server.ProvisionBusinessAction failed.
> > Exception from HRESULT: 0x80131534
> >
> > I went back to the Domain Controller and cleared older records from the
> > DNS
> > Forward & Reverse Zones ... Then ran a ipconfig /flushdns to flush the DNS
> > Cache as indicated in other threads ...
> >
> > Again, I started a new CRM installation, but got the same exact failure
> > error ...
> >
> > Can someone help me troubleshoot the problem and determine what triggers
> > the
> > CRM installation to crash ...
> >
> > Appreciate your help and support ...
> >
> >
> > "Benjamin Rose" wrote:
> >
> >> Did you solve your Problem? Yesterday I had the same problem by a
> >> customer.
> >> I'm just opening a case by Microsoft.
> >>
> >>
> >> "Reda Hanna" <> schrieb im Newsbeitrag
> >> news:...
> >> > Rizwan,
> >> >
> >> > Can you please post the steps of how you corrected the DNS entry and
> >> > reestablished the domain membership ...
> >> >
> >> > Thanks a million ...
> >> >
> >> > "Rizwan" wrote:
> >> >
> >> >> The issue got resolved by correcting the local DNS entry which was
> >> >> pointing
> >> >> to the wrong ISA IP and reestablishing domain membership.
> >>
> >>
> >>
>
>
>