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Map fields from Case to Service activity in CRM 4.0

Microsoft Dynamics CRM


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Old 26-06-2008, 08:30 PM   #1
Jacob Mondrup
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Map fields from Case to Service activity in CRM 4.0

Hi.

CRM 4.0 UK version:

On my Case entity I have made two costom date fields: "case start" and "case
end".

When I create a Service Activity, I would like to map theese two dates to
the start date and end date on the service activity.

Can I do that?

If not (because you can not edit the mappings between coston fields on Case
and service activity): Are there any date fields on the case I can use, and
can be mapped to the start and end dates on the service activities.

Thanks

Regards

Jacob Mondrup

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