flygirl

How do I get the $99 price for the upgrade from EM1 to EM2? I have
downloaded the trial EM2, but when I go to buy it just gives the full price.
My original EM1 does not show a PIN number to register when I click on About
EM. It is a very confusing checkout for upgraders who are not in the Free
upgrade group. I upgraded from iView media Pro when the free upgrade
happened.

Thank you
Nancy

flygirl

I have ordered through Amazon, thank you. But, when I go to get the PID
number my box is blank. Why so?

Nancy

"Sekar Raju" wrote:

>
> Hi Nancy,
>
> You can use the Product Identification number (PID) to register your
> current version of Expression Media. You can get the PID, launch EM1, click
> Help > About Microsoft Expression Media. The 20 digit number displayed in
> grey box is the PID number.
>
> Full and upgrade version of Expression Studio 2 products including
> Expression Media 2 will be available for purchase late May 2008 and
> currently these products are not available for pre-ordering from
> DigitalRiver website. Please check back the following website late May 2008
> to place your order for the upgrade.
>
> http://msstore.digitalriver.com/msevs-us/default.aspx
>
> Alternatively, you can pre-order the upgrade copy of Expression Media 2
> from Amazon.com. Visit the following Expression Media web page and click
> the link called "Amazon.com" and click "EM2 upgrade" link on the Amazon web
> page.
>
> https://www.microsoft.com/expression...aspx?key=media
>
> Please let me know if you have any questions.
>
> Best Regards,
> Sekar Raju, MCSE
> Expression Media Online Support
>
> Get Secure! - www.microsoft.com/security
> ================================================== ===
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties,
> and confers no rights

Sekar Raju

Hi Nancy,

You can use the Product Identification number (PID) to register your
current version of Expression Media. You can get the PID, launch EM1, click
Help > About Microsoft Expression Media. The 20 digit number displayed in
grey box is the PID number.

Full and upgrade version of Expression Studio 2 products including
Expression Media 2 will be available for purchase late May 2008 and
currently these products are not available for pre-ordering from
DigitalRiver website. Please check back the following website late May 2008
to place your order for the upgrade.

http://msstore.digitalriver.com/msevs-us/default.aspx

Alternatively, you can pre-order the upgrade copy of Expression Media 2
from Amazon.com. Visit the following Expression Media web page and click
the link called "Amazon.com" and click "EM2 upgrade" link on the Amazon web
page.

https://www.microsoft.com/expression...aspx?key=media

Please let me know if you have any questions.

Best Regards,
Sekar Raju, MCSE
Expression Media Online Support

Get Secure! - www.microsoft.com/security
================================================== ===
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties,
and confers no rights.

Sekar Raju

Hi Nancy,

I'm not sure why the PID is not shown on your system. The display settings
could be likely cause for this issue.

Best Regards,
Sekar Raju, MCSE
Expression Media Online Support

Get Secure! - www.microsoft.com/security
================================================== ===
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties,
and confers no rights.