File Name Corruption

john727

I recently tried to make an HTML gallery (which I have done many times) and
all of the file names were truncated and changed on the jpeg's. I have looked
and I don't see anything that is obviously different in my settings. Any
ideas?

Thanks,

John

Sekar Raju

Are you on EM1 or EM2? I'm afraid that you might be affected by the
QuickTime 7.4.x compatibility issue (and this issue occurs only on Windows
platform). Catalogs affected by this issue can be repaired using one of
several different methods which are discussed below and then you can try
making the HTML gallery using the new catalog. Annotations which were made
in the existing catalog are imported into the resulting catalog with these
methods.

Note: For the recovery methods to be successful, the original items need
to be available. If the original items are unavailable, duplicate entries
will still be present in the Catalog Folders section of the Organize Panel.

Method 1 - Export/Import XML

1) Open the catalog affected by the issue
2) Click File > Export to XML
3) Click Export and save the XML file somewhere easy to locate
4) Click File > Import from XML
5) Select the XML file created in step 3 and click Open
6) Save the resulting catalog with a new name

Method 2 - Import from Catalog File

1) Create a new catalog in Expression Media
2) Click File > Import Items > From Catalog File
3) Select the catalog affected by the issue and click Open
4) Save the resulting catalog with a new name

Hope this helps. Please let me know if you have any questions.

Best Regards,
Sekar Raju, MCSE
Expression Media Online Support

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john727

Thanks for the info. The last time I was affected by the 7.4 issue I managed
to rebuild everything and all of the imports have been normal. The only
exception is this recent problem building an HTML folder for the web. I'll go
back and see what I need to change.

I am waiting for EM 2 to be delivered and I'll just wait for it at the end
of this week rather than spend a lot of time trying to solve it.

Thanks,

John

"Sekar Raju" wrote:

>
> Are you on EM1 or EM2? I'm afraid that you might be affected by the
> QuickTime 7.4.x compatibility issue (and this issue occurs only on Windows
> platform). Catalogs affected by this issue can be repaired using one of
> several different methods which are discussed below and then you can try
> making the HTML gallery using the new catalog. Annotations which were made
> in the existing catalog are imported into the resulting catalog with these
> methods.
>
> Note: For the recovery methods to be successful, the original items need
> to be available. If the original items are unavailable, duplicate entries
> will still be present in the Catalog Folders section of the Organize Panel.
>
> Method 1 - Export/Import XML
>
> 1) Open the catalog affected by the issue
> 2) Click File > Export to XML
> 3) Click Export and save the XML file somewhere easy to locate
> 4) Click File > Import from XML
> 5) Select the XML file created in step 3 and click Open
> 6) Save the resulting catalog with a new name
>
> Method 2 - Import from Catalog File
>
> 1) Create a new catalog in Expression Media
> 2) Click File > Import Items > From Catalog File
> 3) Select the catalog affected by the issue and click Open
> 4) Save the resulting catalog with a new name
>
> Hope this helps. Please let me know if you have any questions.
>
> Best Regards,
> Sekar Raju, MCSE
> Expression Media Online Support
>
> Get Secure! -
> ================================================== ===
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties,
> and confers no rights