Office Document Imaging Crashing After SP3 Update

Vaughn Wagner

Hello, I'm 6 months behind the conversation in this thread. Just started expierencing the FILE and crash situation. I can click the FILE button hundereds of times and it crashes the application. I've went to the Printers & Scanners Folder and renamed to 1/2 the characters. No change. I also cannot deal with the work of re-installing and re-setting up the Office Suite.
Is there any patch for this issue.
Vaughn

snowfall2009

Quick work around. Open up a TIF file with a short name (I opened up 4 short name files because the recent file list shows 4 names), and I was able to access the file menu without a crash.

I saved a file with a long name and so far, it is still working.

This problem only recently developed. I did a recent MS update, so that probably is what caused it.

jamestreee

In case anyone is STILL having issues with MDI crashing when clicking on the File menu, here's the fix:

First, on a computer that still has SP2, go to: C:\Program Files\Common Files\Microsoft Shared and copy the 'MODI' folder (if not networked with the PC containing Office SP3, copy it to a transferrable medium such as a thumb drive or CD).

Next, go to C:\Program Files\Common Files\Microsoft Shared on the computer that has been updated to SP3. Rename the 'MODI' folder as something else, such as 'MODI--OLDOLDOLDOLD,' so that it really stands out in case you need to revert back to it for some reason.

Finally, paste the 'MODI' folder into the same 'Microsoft Shared' folder, in which you just renamed the old folder.

Open MDI and you should be set. I just did this to about 25 workstations and it fixed every single one of them. MDI no longer crashes when you click on File. Hope this helps.

A big thanks to Mark Patiky in a different forum, as it was a solution he posted. I take no credit.