Jos

Thank you, this helped me too. One more question: After successfully having
installed Office 2003 with Vista Ultimate, do I have to restrict the
admissions the same way back or just let it on full admission?

Jos

"Eric A." wrote:

> What version of windows are you using?
> I am not an Outlook expert, but I do have some suggestions.
>
> Log onto the machine with an Admin account.
> Please locate this file. (c:\windows\system32\mapisvc.inf)
> Right click the file, choose properties.
> Click on the security tab.
> Click advanced
> Click on the Owner tab
> If using Vista click edit (if not using vista I think you can change that
> owner on this screen)
> Choose your account name and click ok
> click ok all the way out...
>
> Then right click the file again and choose properties.
> click the security tab.
> Give Everyone Full permissions.
> click ok all the way out.
>
> Try to install Outlook.
>
> If this doesnt work....
>
> Try deleting that file.
> Then try installing Outlook.
>
> Let me know if either of these suggestions help.
>
> --
> Eric Palm
> MSFT Office Setup
>
>
> "tDogEast" wrote:
>
> > Eric,
> >
> > I did as you suggested, uninstalled office, removed reg keys,
> > removed/renamed folders, rebooted.
> > Reinstalled Office Pro 2003 and got the same error message as when
> > installing the service pack:
> >
> > Install fails with error 1913
> > - Steup cannot update file c:\windows\system32\mapisvc.inf. Verify that the
> > file exists in your system and that you have sufficient permissions to update
> > it.
> >
> > Had to cancel the install and now I had no office applications at all and
> > could not reinstall.
> >
> > Decided to try and install the office applicaitons one at a time beginning
> > with Word. - Success
> > Installed Excel - Success
> > Installed PowerPoint - Success
> > Installed Publisher - Success
> > Installed Outlook - Failed with the same error as above. Gave up on outlook.
> >
> > Went to Windows Update. Office 2003 SP3 Update installed successfully.
> >
> > Now everything is working fine, except I have no Outlook!
> >
> > "Eric A." wrote:
> >
> > > You have a couple of wierd issues.
> > >
> > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 5008 could not be cancelled.
> > > Error: 1168
> > >
> > > This kinda sounds like a hardware issue. I/O errors typically means
> > > that the computer is having a problem reading from a device
> > >
> > > MSI (s) (08:E8) [20:27:22:312]: Product: Microsoft Office Professional
> > > Edition 2003 -- Error 1913. Setup cannot update file
> > > C:\Windows\system32\mapisvc.inf. Verify that the file exists in your system
> > > and that you have sufficient permissions to update it.
> > >
> > > This looks like a file permission error.
> > >
> > > Either way why dont we start over with a fresh uninstall/reinstall.
> > > I'd recommend that you download the windows installer clean-up utiliity
> > > KB290301.
> > > http://support.microsoft.com/kb/290301
> > >
> > > Install it.
> > > Then run it. (You will find it in the program list)
> > > Find Office 2003 on the list and choose remove.
> > > Reboot.
> > > After the reboot. Find and delete (if present) the following reg keys and
> > > folders.
> > >
> > > HKLM\software\microsoft\office
> > > HKLM\software\microsoft\officecustomizewizard
> > > HKCU\software\microsoft\office
> > > HKCU\software\microsoft\officecustomizewizard
> > > c:\msocache (Hidden)
> > > c:\program files\microsoft office
> > > c:\program files\common files\microsoft shared\office11
> > > --
> > > Eric Palm
> > > MSFT Office Setup
> > >
> > >
> > > "tDogEast" wrote:
> > >
> > > > Followed your instructions and the install failed with the same error that I
> > > > described in the original post. Here is the text that you requested from the
> > > > log file:
> > > >
> > > >
> > > > MSI (s) (08:E8) [20:26:25:552]: Executing op:
> > > > RegProgIdInfoUnregister(ProgId=SAPI.SpInprocRecogn izer.1,ClsId={41B89B6B-9399-11D2-9623-00C04F8EE628},,Description=SpInprocRecognizer
> > > > Class,,,VIProgId=SAPI.SpInprocRecognizer,VIProgIdD escription=SpInprocRecognizer Class,,)
> > > > MSI (s) (08:E8) [20:26:25:554]: Executing op:
> > > > RegProgIdInfoUnregister(ProgId=SAPI.SpSharedRecogn izer.1,ClsId={3BEE4890-4FE9-4A37-8C1E-5E7E12791C1F},,Description=SpSharedRecognizer
> > > > Class,,,VIProgId=SAPI.SpSharedRecognizer,VIProgIdD escription=SpSharedRecognizer Class,,)
> > > > MSI (s) (08:E8) [20:26:25:555]: Executing op:
> > > > ActionStart(Name=RemoveIniValues,Description=Remov ing INI files
> > > > entries,Template=File: [1], Section: [2], Key: [3], Value: [4])
> > > > MSI (s) (08:E8) [20:26:25:556]: Executing op:
> > > > ProgressTotal(Total=2,Type=1,ByteEquivalent=13200)
> > > > MSI (s) (08:E8) [20:26:25:557]: Executing op:
> > > > IniFilePath(File=mapisvc.inf,Folder=C:\Windows\sys tem32\)
> > > > MSI (s) (08:E8) [20:26:25:557]: Executing op:
> > > > IniWriteRemoveValue(Section=Services,Key=IMAIL,,Mo de=2)
> > > > MSI (s) (08:E8) [20:26:25:567]: Note: 1: 2104 2: 5 3: mapisvc.inf
> > > > MSI (s) (08:8C) [20:27:22:310]: I/O on thread 1744 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:310]: I/O on thread 3928 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:310]: I/O on thread 5352 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 1360 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 3484 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 5008 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:E8) [20:27:22:312]: Product: Microsoft Office Professional
> > > > Edition 2003 -- Error 1913. Setup cannot update file
> > > > C:\Windows\system32\mapisvc.inf. Verify that the file exists in your system
> > > > and that you have sufficient permissions to update it.
> > > >
> > > > MSI (c) (70:94) [20:26:25:669]: Font created. Charset: Req=0, Ret=0, Font:
> > > > Req=MS Shell Dlg, Ret=MS Shell Dlg
> > > >
> > > > Error 1913. Setup cannot update file C:\Windows\system32\mapisvc.inf.
> > > > Verify that the file exists in your system and that you have sufficient
> > > > permissions to update it.
> > > > MSI (c) (70:94) [20:27:22:326]: Font created. Charset: Req=0, Ret=0, Font:
> > > > Req=MS Shell Dlg, Ret=MS Shell Dlg
> > > >
> > > > Are you certain you want to cancel?
> > > > MSI (s) (08:E8) [20:27:24:138]: User policy value 'DisableRollback' is 0
> > > > MSI (s) (08:E8) [20:27:24:138]: Machine policy value 'DisableRollback' is 0
> > > > Action ended 20:27:24: InstallExecute. Return value 3.
> > > > MSI (s) (08:E8) [20:27:24:179]: Executing op:
> > > > Header(Signature=1397708873,Version=400,Timestamp= 929866571,LangId=1033,Platform=0,ScriptType=2,Scri ptMajorVersion=21,ScriptMinorVersion=4,ScriptAttri butes=1)
> > > > MSI (s) (08:E8) [20:27:24:179]: Executing op: DialogInfo(Type=0,Argument=1033)
> > > > MSI (s) (08:E8) [20:27:24:181]: Executing op:
> > > > DialogInfo(Type=1,Argument=Microsoft Office Professional Edition 2003)
> > > > MSI (s) (08:E8) [20:27:24:182]: Executing op:
> > > > RollbackInfo(,RollbackAction=Rollback,RollbackDesc ription=Rolling back
> > > > installation,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription= Removing backup files,CleanupTemplate=File: [1])
> > > > MSI (s) (08:E8) [20:27:24:186]: Executing op:
> > > > ActionStart(Name=RemoveIniValues,Description=Remov ing INI files
> > > > entries,Template=File: [1], Section: [2], Key: [3], Value: [4])
> > > > MSI (s) (08:E8) [20:27:24:187]: Executing op:
> > > > IniFilePath(File=mapisvc.inf,Folder=C:\Windows\sys tem32\)
> > > > MSI (s) (08:E8) [20:27:24:188]: Executing op:
> > > > ProductInfo(ProductKey={90110409-6000-11D3-8CFE-0150048383C9},ProductName=Microsoft
> > > > Office Professional Edition
> > > > 2003,PackageName=PRO11.MSI,Language=1033,Version=1 84557549,Assignment=1,ObsoleteArg=0,ProductIcon=mi sc.exe,6,PackageMediaPath=\,PackageCode={1FFD5289-31ED-4F20-BEE4-91C374B62F4C},AppCompatDB=BinaryData,AppCompatID=B inaryData,InstanceType=0,LUASetting=0,RemoteURTIns talls=0,ProductDeploymentFlags=2)
> > > > MSI (s) (08:E8) [20:27:24:190]: Executing op:
> > > > ActionStart(Name=UnregisterProgIdInfo,Description= Unregistering program
> > > > identifiers,Template=ProgId: [1])
> > > > MSI (s) (08:E8) [20:27:24:197]: Executing op:
> > > > RegOpenKey(Root=-2147483646,Key=Software\Classes\LR.LexRefXml2RTFOb ject.1.0,,BinaryType=0,)
> > > > MSI (s) (08:E8) [20:27:24:198]: Executing op: RegRemoveKey()
> > > >
> > > > Thanks for your help!
> > > >
> > > >
> > > > "Eric A." wrote:
> > > >
> > > > > Sp3 is failing to install?
> > > > >
> > > > > Could you please provide a verbose log from the failed install for review?
> > > > > This will help us get to the bottom of it. Here is how to get a verbose log
> > > > > that you can error here.
> > > > >
> > > > > 1. Please download Sp3 to your local machine from here.
> > > > > https://www.microsoft.com/downloads/...displaylang=en
> > > > >
> > > > > 2. Create a folder in the c:\ named Patch. Place
> > > > > Office2003SP3-KB923618-FullFile-ENU.exe in that folder.
> > > > >
> > > > > 3. goto start, then run. In the run box type "cmd" (without the quotes). hit
> > > > > enter
> > > > >
> > > > > 4. in the black window that comes up type "cd\" (without the quotes). hit
> > > > > enter then type "cd patch" (without the quotes). hit enter
> > > > >
> > > > > 5. type "Office2003SP3-KB923618-FullFile-ENU.exe /c /t:c:\patch /q" (without
> > > > > the quotes). hit enter
> > > > >
> > > > > 6. type "msiexec /p MAINSP3.msp /l*v c:\patch\Log.txt /qb" (without the
> > > > > quotes). hit enter
> > > > >
> > > > > 7. It will fail or not. Either way please locate the file c:\patch\Log.txt.
> > > > > Open that log file. If the patch failed, search the log file for “value 3”.
> > > > > Post about 10 lines above and below the “value 3” in this forum. That should
> > > > > give us the answer why it is failing.
> > > > >
> > > > > Thanks
> > > > >
> > > > > --
> > > > > Eric Palm
> > > > > MSFT Office Setup
> > > > >
> > > > >
> > > > > "PA Bear" wrote:
> > > > >
> > > > > > Forwarded to Office Update newsgroup via crosspost.
> > > > > > --
> > > > > > ~Robear Dyer (PA Bear)
> > > > > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > > > > AumHa VSOP & Admin http://aumha.net
> > > > > > DTS-L http://dts-l.org/
> > > > > >
> > > > > > tDogEast wrote:
> > > > > > > Try to update my installation of Office 2003 PRO. Windows Update
> > > > > > > installation fails with error Code: 779.
> > > > > > >
> > > > > > > Downloaded the full install 2003 SP3 package. Install fails with error
> > > > > > > 1913
> > > > > > > - Steup cannot update file c:\windows\system32\mapisvc.inf. Verify that
> > > > > > > the
> > > > > > > file exists in your system and that you have sufficient permissions to
> > > > > > > update it.
> > > > > > >
> > > > > > > I verified that the file does in fact exist. I looked at the permissions,
> > > > > > > and the only user that is listed as having sufficient permissions to
> > > > > > > update/change/delete this file is the "Trusted Installer"
> > > > > > >
> > > > > > > I am logged in as an administrator, and I don't think that I can even save
> > > > > > > files in this folder (system32). I am running Vista32 Business on a Sony
> > > > > > > VAIO laptop.
> > > > > > >
> > > > > > > Thanks for your help!
> > > > > >
> > > > > >

Jos

Thank you, this helped me too. One more question: After successfully having
installed Office 2003 with Vista Ultimate, do I have to restrict the
admissions the same way back or just let it on full admission?

Jos

"Eric A." wrote:

> What version of windows are you using?
> I am not an Outlook expert, but I do have some suggestions.
>
> Log onto the machine with an Admin account.
> Please locate this file. (c:\windows\system32\mapisvc.inf)
> Right click the file, choose properties.
> Click on the security tab.
> Click advanced
> Click on the Owner tab
> If using Vista click edit (if not using vista I think you can change that
> owner on this screen)
> Choose your account name and click ok
> click ok all the way out...
>
> Then right click the file again and choose properties.
> click the security tab.
> Give Everyone Full permissions.
> click ok all the way out.
>
> Try to install Outlook.
>
> If this doesnt work....
>
> Try deleting that file.
> Then try installing Outlook.
>
> Let me know if either of these suggestions help.
>
> --
> Eric Palm
> MSFT Office Setup
>
>
> "tDogEast" wrote:
>
> > Eric,
> >
> > I did as you suggested, uninstalled office, removed reg keys,
> > removed/renamed folders, rebooted.
> > Reinstalled Office Pro 2003 and got the same error message as when
> > installing the service pack:
> >
> > Install fails with error 1913
> > - Steup cannot update file c:\windows\system32\mapisvc.inf. Verify that the
> > file exists in your system and that you have sufficient permissions to update
> > it.
> >
> > Had to cancel the install and now I had no office applications at all and
> > could not reinstall.
> >
> > Decided to try and install the office applicaitons one at a time beginning
> > with Word. - Success
> > Installed Excel - Success
> > Installed PowerPoint - Success
> > Installed Publisher - Success
> > Installed Outlook - Failed with the same error as above. Gave up on outlook.
> >
> > Went to Windows Update. Office 2003 SP3 Update installed successfully.
> >
> > Now everything is working fine, except I have no Outlook!
> >
> > "Eric A." wrote:
> >
> > > You have a couple of wierd issues.
> > >
> > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 5008 could not be cancelled.
> > > Error: 1168
> > >
> > > This kinda sounds like a hardware issue. I/O errors typically means
> > > that the computer is having a problem reading from a device
> > >
> > > MSI (s) (08:E8) [20:27:22:312]: Product: Microsoft Office Professional
> > > Edition 2003 -- Error 1913. Setup cannot update file
> > > C:\Windows\system32\mapisvc.inf. Verify that the file exists in your system
> > > and that you have sufficient permissions to update it.
> > >
> > > This looks like a file permission error.
> > >
> > > Either way why dont we start over with a fresh uninstall/reinstall.
> > > I'd recommend that you download the windows installer clean-up utiliity
> > > KB290301.
> > > http://support.microsoft.com/kb/290301
> > >
> > > Install it.
> > > Then run it. (You will find it in the program list)
> > > Find Office 2003 on the list and choose remove.
> > > Reboot.
> > > After the reboot. Find and delete (if present) the following reg keys and
> > > folders.
> > >
> > > HKLM\software\microsoft\office
> > > HKLM\software\microsoft\officecustomizewizard
> > > HKCU\software\microsoft\office
> > > HKCU\software\microsoft\officecustomizewizard
> > > c:\msocache (Hidden)
> > > c:\program files\microsoft office
> > > c:\program files\common files\microsoft shared\office11
> > > --
> > > Eric Palm
> > > MSFT Office Setup
> > >
> > >
> > > "tDogEast" wrote:
> > >
> > > > Followed your instructions and the install failed with the same error that I
> > > > described in the original post. Here is the text that you requested from the
> > > > log file:
> > > >
> > > >
> > > > MSI (s) (08:E8) [20:26:25:552]: Executing op:
> > > > RegProgIdInfoUnregister(ProgId=SAPI.SpInprocRecogn izer.1,ClsId={41B89B6B-9399-11D2-9623-00C04F8EE628},,Description=SpInprocRecognizer
> > > > Class,,,VIProgId=SAPI.SpInprocRecognizer,VIProgIdD escription=SpInprocRecognizer Class,,)
> > > > MSI (s) (08:E8) [20:26:25:554]: Executing op:
> > > > RegProgIdInfoUnregister(ProgId=SAPI.SpSharedRecogn izer.1,ClsId={3BEE4890-4FE9-4A37-8C1E-5E7E12791C1F},,Description=SpSharedRecognizer
> > > > Class,,,VIProgId=SAPI.SpSharedRecognizer,VIProgIdD escription=SpSharedRecognizer Class,,)
> > > > MSI (s) (08:E8) [20:26:25:555]: Executing op:
> > > > ActionStart(Name=RemoveIniValues,Description=Remov ing INI files
> > > > entries,Template=File: [1], Section: [2], Key: [3], Value: [4])
> > > > MSI (s) (08:E8) [20:26:25:556]: Executing op:
> > > > ProgressTotal(Total=2,Type=1,ByteEquivalent=13200)
> > > > MSI (s) (08:E8) [20:26:25:557]: Executing op:
> > > > IniFilePath(File=mapisvc.inf,Folder=C:\Windows\sys tem32\)
> > > > MSI (s) (08:E8) [20:26:25:557]: Executing op:
> > > > IniWriteRemoveValue(Section=Services,Key=IMAIL,,Mo de=2)
> > > > MSI (s) (08:E8) [20:26:25:567]: Note: 1: 2104 2: 5 3: mapisvc.inf
> > > > MSI (s) (08:8C) [20:27:22:310]: I/O on thread 1744 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:310]: I/O on thread 3928 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:310]: I/O on thread 5352 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 1360 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 3484 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:8C) [20:27:22:311]: I/O on thread 5008 could not be cancelled.
> > > > Error: 1168
> > > > MSI (s) (08:E8) [20:27:22:312]: Product: Microsoft Office Professional
> > > > Edition 2003 -- Error 1913. Setup cannot update file
> > > > C:\Windows\system32\mapisvc.inf. Verify that the file exists in your system
> > > > and that you have sufficient permissions to update it.
> > > >
> > > > MSI (c) (70:94) [20:26:25:669]: Font created. Charset: Req=0, Ret=0, Font:
> > > > Req=MS Shell Dlg, Ret=MS Shell Dlg
> > > >
> > > > Error 1913. Setup cannot update file C:\Windows\system32\mapisvc.inf.
> > > > Verify that the file exists in your system and that you have sufficient
> > > > permissions to update it.
> > > > MSI (c) (70:94) [20:27:22:326]: Font created. Charset: Req=0, Ret=0, Font:
> > > > Req=MS Shell Dlg, Ret=MS Shell Dlg
> > > >
> > > > Are you certain you want to cancel?
> > > > MSI (s) (08:E8) [20:27:24:138]: User policy value 'DisableRollback' is 0
> > > > MSI (s) (08:E8) [20:27:24:138]: Machine policy value 'DisableRollback' is 0
> > > > Action ended 20:27:24: InstallExecute. Return value 3.
> > > > MSI (s) (08:E8) [20:27:24:179]: Executing op:
> > > > Header(Signature=1397708873,Version=400,Timestamp= 929866571,LangId=1033,Platform=0,ScriptType=2,Scri ptMajorVersion=21,ScriptMinorVersion=4,ScriptAttri butes=1)
> > > > MSI (s) (08:E8) [20:27:24:179]: Executing op: DialogInfo(Type=0,Argument=1033)
> > > > MSI (s) (08:E8) [20:27:24:181]: Executing op:
> > > > DialogInfo(Type=1,Argument=Microsoft Office Professional Edition 2003)
> > > > MSI (s) (08:E8) [20:27:24:182]: Executing op:
> > > > RollbackInfo(,RollbackAction=Rollback,RollbackDesc ription=Rolling back
> > > > installation,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription= Removing backup files,CleanupTemplate=File: [1])
> > > > MSI (s) (08:E8) [20:27:24:186]: Executing op:
> > > > ActionStart(Name=RemoveIniValues,Description=Remov ing INI files
> > > > entries,Template=File: [1], Section: [2], Key: [3], Value: [4])
> > > > MSI (s) (08:E8) [20:27:24:187]: Executing op:
> > > > IniFilePath(File=mapisvc.inf,Folder=C:\Windows\sys tem32\)
> > > > MSI (s) (08:E8) [20:27:24:188]: Executing op:
> > > > ProductInfo(ProductKey={90110409-6000-11D3-8CFE-0150048383C9},ProductName=Microsoft
> > > > Office Professional Edition
> > > > 2003,PackageName=PRO11.MSI,Language=1033,Version=1 84557549,Assignment=1,ObsoleteArg=0,ProductIcon=mi sc.exe,6,PackageMediaPath=\,PackageCode={1FFD5289-31ED-4F20-BEE4-91C374B62F4C},AppCompatDB=BinaryData,AppCompatID=B inaryData,InstanceType=0,LUASetting=0,RemoteURTIns talls=0,ProductDeploymentFlags=2)
> > > > MSI (s) (08:E8) [20:27:24:190]: Executing op:
> > > > ActionStart(Name=UnregisterProgIdInfo,Description= Unregistering program
> > > > identifiers,Template=ProgId: [1])
> > > > MSI (s) (08:E8) [20:27:24:197]: Executing op:
> > > > RegOpenKey(Root=-2147483646,Key=Software\Classes\LR.LexRefXml2RTFOb ject.1.0,,BinaryType=0,)
> > > > MSI (s) (08:E8) [20:27:24:198]: Executing op: RegRemoveKey()
> > > >
> > > > Thanks for your help!
> > > >
> > > >
> > > > "Eric A." wrote:
> > > >
> > > > > Sp3 is failing to install?
> > > > >
> > > > > Could you please provide a verbose log from the failed install for review?
> > > > > This will help us get to the bottom of it. Here is how to get a verbose log
> > > > > that you can error here.
> > > > >
> > > > > 1. Please download Sp3 to your local machine from here.
> > > > > https://www.microsoft.com/downloads/...displaylang=en
> > > > >
> > > > > 2. Create a folder in the c:\ named Patch. Place
> > > > > Office2003SP3-KB923618-FullFile-ENU.exe in that folder.
> > > > >
> > > > > 3. goto start, then run. In the run box type "cmd" (without the quotes). hit
> > > > > enter
> > > > >
> > > > > 4. in the black window that comes up type "cd\" (without the quotes). hit
> > > > > enter then type "cd patch" (without the quotes). hit enter
> > > > >
> > > > > 5. type "Office2003SP3-KB923618-FullFile-ENU.exe /c /t:c:\patch /q" (without
> > > > > the quotes). hit enter
> > > > >
> > > > > 6. type "msiexec /p MAINSP3.msp /l*v c:\patch\Log.txt /qb" (without the
> > > > > quotes). hit enter
> > > > >
> > > > > 7. It will fail or not. Either way please locate the file c:\patch\Log.txt.
> > > > > Open that log file. If the patch failed, search the log file for “value 3”.
> > > > > Post about 10 lines above and below the “value 3” in this forum. That should
> > > > > give us the answer why it is failing.
> > > > >
> > > > > Thanks
> > > > >
> > > > > --
> > > > > Eric Palm
> > > > > MSFT Office Setup
> > > > >
> > > > >
> > > > > "PA Bear" wrote:
> > > > >
> > > > > > Forwarded to Office Update newsgroup via crosspost.
> > > > > > --
> > > > > > ~Robear Dyer (PA Bear)
> > > > > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > > > > AumHa VSOP & Admin http://aumha.net
> > > > > > DTS-L http://dts-l.org/
> > > > > >
> > > > > > tDogEast wrote:
> > > > > > > Try to update my installation of Office 2003 PRO. Windows Update
> > > > > > > installation fails with error Code: 779.
> > > > > > >
> > > > > > > Downloaded the full install 2003 SP3 package. Install fails with error
> > > > > > > 1913
> > > > > > > - Steup cannot update file c:\windows\system32\mapisvc.inf. Verify that
> > > > > > > the
> > > > > > > file exists in your system and that you have sufficient permissions to
> > > > > > > update it.
> > > > > > >
> > > > > > > I verified that the file does in fact exist. I looked at the permissions,
> > > > > > > and the only user that is listed as having sufficient permissions to
> > > > > > > update/change/delete this file is the "Trusted Installer"
> > > > > > >
> > > > > > > I am logged in as an administrator, and I don't think that I can even save
> > > > > > > files in this folder (system32). I am running Vista32 Business on a Sony
> > > > > > > VAIO laptop.
> > > > > > >
> > > > > > > Thanks for your help!
> > > > > >
> > > > > >