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Error message on installation: setup cannot find setup.exe

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Unread 12-11-2007, 08:02 PM   #1
Matt
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Error message on installation: setup cannot find setup.exe

I'm trying to install Office Enterprise 2007. I purchased & am in possession
of the original CD (I bought the CD about 30 minutes ago, and it went
directly from the sealed package into my CD-ROM drive). When I try to
install, it gets about halfway through and then a dialog box pops up saying
"Setup cannot find setup.exe. Browse to a valid installation source, and then
click OK". When I browse to the folder that contains setup.exe (which is
obviously the root directory containing the rest of the installation files &
folders), it keeps producing the same error.

I have tried installing from the CD, as well as copying all of the files to
a folder named "Office" which I put on my desktop (same error); then I moved
all the files into a folder I created and named C:\Office and got the same
error again.

Note: when I use the dialog box to browse to a folder that does NOT contain
"setup.exe", I get the error "Invalid location", whereas when I use the
dialog box to browse to the folder that DOES contain the setup.exe file, it
momentarily switches back to the installation screen until it errors again.

Please help!
 
Unread 12-11-2007, 09:01 PM   #2
mezzodiva
Guest
 
Posts: n/a
Re: Error message on installation: setup cannot find setup.exe

I'd contact Product Support. I believe they will give you free support if
you can't even get the software installed. Haven't personally run across
this error, but I'm wondering if it's looking for a setup.exe for another
component (not itself, that is).

http://www.microsoft.com/services/mi...nterprise.mspx

Select the appropriate support offerings from near the bottom of the screen.

"Matt" <Matt@discussions.microsoft.com> wrote in message
news:C4E81AE9-41E9-4050-8A3A-70136CA73517@microsoft.com...
> I'm trying to install Office Enterprise 2007. I purchased & am in
> possession
> of the original CD (I bought the CD about 30 minutes ago, and it went
> directly from the sealed package into my CD-ROM drive). When I try to
> install, it gets about halfway through and then a dialog box pops up
> saying
> "Setup cannot find setup.exe. Browse to a valid installation source, and
> then
> click OK". When I browse to the folder that contains setup.exe (which is
> obviously the root directory containing the rest of the installation files
> &
> folders), it keeps producing the same error.
>
> I have tried installing from the CD, as well as copying all of the files
> to
> a folder named "Office" which I put on my desktop (same error); then I
> moved
> all the files into a folder I created and named C:\Office and got the same
> error again.
>
> Note: when I use the dialog box to browse to a folder that does NOT
> contain
> "setup.exe", I get the error "Invalid location", whereas when I use the
> dialog box to browse to the folder that DOES contain the setup.exe file,
> it
> momentarily switches back to the installation screen until it errors
> again.
>
> Please help!



 
 

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