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Office 2007 fails. Says it's missing Office64WW.msi file

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Unread 29-11-2007, 06:59 AM   #1
Jeff Schafer
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Office 2007 fails. Says it's missing Office64WW.msi file

I bought Microsoft Office Pro 2007. I have the installation disk and product
key, but halfway through the installation process it stops and says missing
"ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
Any ideas?
 
Unread 29-11-2007, 01:58 PM   #2
mezzodiva
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Re: Office 2007 fails. Says it's missing Office64WW.msi file

Contact Product Support. They should be able to assist with this issue at no
charge, from what I understand, if your copy is legal and you can't even get
it installed.

--
mezzodiva

Please reply to the group, so all may benefit.

"Jeff Schafer" <JeffSchafer@discussions.microsoft.com> wrote in message
news:336C92A0-3B45-4881-A3C4-9E27B2BAB817@microsoft.com...
>I bought Microsoft Office Pro 2007. I have the installation disk and
>product
> key, but halfway through the installation process it stops and says
> missing
> "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> Any ideas?



 
Unread 01-12-2007, 09:00 AM   #3
Eric Ashton
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RE: Office 2007 fails. Says it's missing Office64WW.msi file

Hi Jeff,

If you make a folder in a local drive and copy the contents of the cd to
that local folder and run setup from there do you get the same error?
--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Jeff Schafer" wrote:

> I bought Microsoft Office Pro 2007. I have the installation disk and product
> key, but halfway through the installation process it stops and says missing
> "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> Any ideas?

 
Unread 01-12-2007, 09:00 AM   #4
Eric Ashton
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Posts: n/a
RE: Office 2007 fails. Says it's missing Office64WW.msi file

Hi Jeff,

If you make a folder in a local drive and copy the contents of the cd to
that local folder and run setup from there do you get the same error?
--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Jeff Schafer" wrote:

> I bought Microsoft Office Pro 2007. I have the installation disk and product
> key, but halfway through the installation process it stops and says missing
> "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> Any ideas?

 
Unread 01-12-2007, 09:00 AM   #5
Eric Ashton
Guest
 
Posts: n/a
RE: Office 2007 fails. Says it's missing Office64WW.msi file

Hi Jeff,

If you make a folder in a local drive and copy the contents of the cd to
that local folder and run setup from there do you get the same error?
--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Jeff Schafer" wrote:

> I bought Microsoft Office Pro 2007. I have the installation disk and product
> key, but halfway through the installation process it stops and says missing
> "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> Any ideas?

 
Unread 15-01-2008, 04:19 AM   #6
JD
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RE: Office 2007 fails. Says it's missing Office64WW.msi file

Eric,
I had the same problem and copying it to a local folder like you stated
allowed a full install. Wanted to post so people would see that it does work
at least some of the time.

Thank you,
JD

"Eric Ashton" wrote:

> Hi Jeff,
>
> If you make a folder in a local drive and copy the contents of the cd to
> that local folder and run setup from there do you get the same error?
> --
> Thank you,
> Eric Ashton
> Microsoft Office Setup
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Jeff Schafer" wrote:
>
> > I bought Microsoft Office Pro 2007. I have the installation disk and product
> > key, but halfway through the installation process it stops and says missing
> > "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> > Any ideas?

 
Unread 23-02-2008, 04:17 AM   #7
c-nam
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Posts: n/a
RE: Office 2007 fails. Says it's missing Office64WW.msi file

I have the same problem. I tried the "copy to a local folder" and that did
not help. I wanted folks to see that that trick doesn't always work. I
still have not been able to install Office 2007.

"JD" wrote:

> Eric,
> I had the same problem and copying it to a local folder like you stated
> allowed a full install. Wanted to post so people would see that it does work
> at least some of the time.
>
> Thank you,
> JD
>
> "Eric Ashton" wrote:
>
> > Hi Jeff,
> >
> > If you make a folder in a local drive and copy the contents of the cd to
> > that local folder and run setup from there do you get the same error?
> > --
> > Thank you,
> > Eric Ashton
> > Microsoft Office Setup
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Jeff Schafer" wrote:
> >
> > > I bought Microsoft Office Pro 2007. I have the installation disk and product
> > > key, but halfway through the installation process it stops and says missing
> > > "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> > > Any ideas?

 
Unread 10-04-2008, 06:16 AM   #8
Brian
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Posts: n/a
RE: Office 2007 fails. Says it's missing Office64WW.msi file

Eric--

I get the same kind of error message when attempting to install a trial
version of MSO 2007. Before that, clicking the Download 1 button on the
Microsoft page gives me a prompt re: whether I'm sure that I want to install
the *2nd* download first!
https://us1.trymicrosoftoffice.com/d...16&culture=en-

I let that one go, and the download happened. The error message is: Setup
cannot find Pror.WW\Office64WW.msi - I found an Office64WW.msi under
C:\MSOCache\All Users{9012000-0030-0000-0000-0000000FF1CE}-C
but that didn't meet the grade.

As this is a trial version, there is not CD. I presently have Office 2002 if
that's any help. Actually, what I'm most interested in knowing at this point
is if my PC cuts the mustard as far as MSO 2007 being installable on it. I
read the specs, and I believe that it meets or exceeds each individual
requirement. Thanks for your help!

-Brian

"Eric Ashton" wrote:

> Hi Jeff,
>
> If you make a folder in a local drive and copy the contents of the cd to
> that local folder and run setup from there do you get the same error?
> --
> Thank you,
> Eric Ashton
> Microsoft Office Setup
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Jeff Schafer" wrote:
>
> > I bought Microsoft Office Pro 2007. I have the installation disk and product
> > key, but halfway through the installation process it stops and says missing
> > "ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
> > Any ideas?

 
Unread 30-07-2008, 03:42 AM   #9
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Re: Office 2007 fails. Says it's missing Office64WW.msi file

Sorry it's been so long but I wanted to provide a final solution I found shortly after I started this thread. Software was licensed, I had the CD and valid product number, I tried coping to local drive first, tried manually browsing to the file ect... None of it worked. The only way I got it to work was to completely uninstall any Office product clean and then run the install again. That worked.....hope this helps anyone else. I've heard from others they had this same problem if they had Office installed as part of their system build from manufacturer. Uninstalling completely any version of office has fixed 3 others having this same problem that I know of. (I've only personally seen 3 others)
jfschafer is offline  
 

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