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#1 |
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Guest
Posts: n/a
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Help! Can not install Office 2007 SP1! ID:11708
Is there anyone can help me?
I use Win XP SP2 Japanese. First I install office 2003 JP & MUI, then I install office 2007, and office 2003&2007 used in the sametime. Now I install office 2007 sp1, when about 70% setup after, it was failed to install. see de application log, there are lots of message from MsiInstaller such as : ID:11708 ,Source: MsiInstaller イベントの種類: 情* イベント ソース: MsiInstaller イベント カテゴリ: なし イベント ID: 11708 日付: 2007/12/14 時刻: 10:38:25 ユーザー: コンピュータ: 説明: 产品: Microsoft Office IME (Chinese (Simplified)) 2007 -- 安装失败。 詳細な情*は、http://go.microsoft.com/fwlink/events.asp の [ヘルプとサポート センター] を参照してく*さい。 データ: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 32 38 2d 30 0-0028-0 0010: 38 30 34 2d 30 30 30 30 804-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} For more information ,I have a setup log such as: The log is so large, about 700kb, so I post some of it. OPatchInstall: Run starts OPatchInstall: Running version 12.0.6211.0 OPatchInstall: Running on a Unicode OS OPatchInstall: Initializing MSP Engine OPatchInstall: Initializing standard properties OPatchInstall: Creating system property 'SYS.LANG.NAME' with value 'INTL' OPatchInstall: Creating system property 'SYS.LANG.LCID' with value '0' OPatchInstall: Creating system property 'SYS.LANG.RTL' with value '0' OPatchInstall: Creating system property 'SYS.WIN.VER' with value '501' OPatchInstall: Creating system property 'SYS.WIN.PLATFORM' with value 'WINNT' OPatchInstall: Creating system property 'SYS.WIN.SPLEVEL' with value '200' OPatchInstall: Creating system property 'SYS.WIN.SYSTEMLCID' with value '1041' OPatchInstall: Creating system property 'SYS.WIN.USERLCID' with value '1041' OPatchInstall: Creating system property 'SYS.WIN.USERADMIN' with value '1' OPatchInstall: Creating system property 'SYS.WIN.ARCHITECTURE' with value 'X86' OPatchInstall: Getting version of the system dll 'C:\WINDOWS\system32\msi.dll' OPatchInstall: Creating system property 'SYS.MSI.VER' with value '3.0.3790.2180' OPatchInstall: Getting version of the system dll 'C:\WINDOWS\system32\shell32.dll' OPatchInstall: Creating system property 'SYS.WIN.SHELLVER' with value '6.0.2900.2180' OPatchInstall: Creating system property 'SYS.PROC.RESULT' with value '0' OPatchInstall: Creating system property 'SYS.ERROR.INERROR' with value '0' OPatchInstall: Creating system property 'SYS.ERROR.CODE' with value '0' OPatchInstall: Creating system property 'SYS.ERROR.TYPE' with value 'NONE' OPatchInstall: Creating system property 'SYS.ARGS.QUIET' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.LOG' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.LOGPATH' with value 'NONE' OPatchInstall: Creating system property 'SYS.ARGS.PASSIVE' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.NORESTART' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.FORCERESTART' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.EXTRACT' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.EXTRACTPATH' with value 'NONE' OPatchInstall: Creating system property 'SYS.ARGS.LANG' with value '0' OPatchInstall: Creating system property 'SYS.ARGS.LANGVALUE' with value 'NONE' OPatchInstall: Creating system property 'SYS.ARGS.HELP' with value '0' OPatchInstall: Creating system property 'SYS.PATCH.NEEDREBOOT' with value '0' OPatchInstall: Creating system property 'SYS.PATCH.SUGGESTREBOOT' with value '0' OPatchInstall: Setting system property 'SYS.ARGS.LOG' with value '1' OPatchInstall: Setting system property 'SYS.ARGS.LOGPATH' with value 'C:\2007sp1log.txt' OPatchInstall: Script execution starts OPatchInstall: No XML specified, will extract the XML from the exe OPatchInstall: ExecuteExtendedDetection starts OpatchInstall: Getting the XML from the resources OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionIf OPatchInstall: CActionIf::initFromElement starts OPatchInstall: CConditionStatement::CreateStatementFromElement starts OPatchInstall: Creating statement CConditionEqual OPatchInstall: CConditionStatementComparison::initFromElement starts OPatchInstall: Will compare the property 'SYS.ARGS.LANG' to '1' OPatchInstall: CConditionStatementComparison::initFromElement ends OPatchInstall: CConditionStatement::CreateStatementFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'PATCH.LANG' to value '$(SYS.ARGS.LANGVALUE)' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'PATCH.LANG' to value '$(SYS.WIN.SYSTEMLCID)' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CActionIf::initFromElement ends OPatchInstall: Executing action OPatchInstall: CActionIf::execute starts OPatchInstall: Begin evaluation of the condition OPatchInstall: The property 'SYS.ARGS.LANG' is not equal to '1' OPatchInstall: Evaluation of the condition complete, the result is false OPatchInstall: Executing the IfFalse list OPatchInstall: Setting property 'PATCH.LANG' to value '1041' OPatchInstall: Done executing the IfFalse list OPatchInstall: CActionIf::execute ends OPatchInstall: Done executing action OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionIf OPatchInstall: CActionIf::initFromElement starts OPatchInstall: CConditionStatement::CreateStatementFromElement starts OPatchInstall: Creating statement CConditionEqual OPatchInstall: CConditionStatementComparison::initFromElement starts OPatchInstall: Will compare the property 'SYS.ARGS.LOG' to '1' OPatchInstall: CConditionStatementComparison::initFromElement ends OPatchInstall: CConditionStatement::CreateStatementFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'LOGPATH' to value '$(fullPath:SYS.ARGS.LOGPATH)' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CActionIf::initFromElement ends OPatchInstall: Executing action OPatchInstall: CActionIf::execute starts OPatchInstall: Begin evaluation of the condition OPatchInstall: The property 'SYS.ARGS.LOG' is equal to '1' OPatchInstall: Evaluation of the condition complete, the result is true OPatchInstall: Executing the IfTrue list OPatchInstall: Setting property 'LOGPATH' to value 'C:\2007sp1log.txt' OPatchInstall: Done executing the IfTrue list OPatchInstall: CActionIf::execute ends OPatchInstall: Done executing action OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionIf OPatchInstall: CActionIf::initFromElement starts OPatchInstall: CConditionStatement::CreateStatementFromElement starts OPatchInstall: Creating statement CConditionEqual OPatchInstall: CConditionStatementComparison::initFromElement starts OPatchInstall: Will compare the property 'PATCH.LANG' to '2052' OPatchInstall: CConditionStatementComparison::initFromElement ends OPatchInstall: CConditionStatement::CreateStatementFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'SYS.LANG.NAME' to value 'zh-cn' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'SYS.LANG.LCID' to value '2052' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'SYS.LANG.RTL' to value '0' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'PACKAGE.NOCONFIRM.PROMPT' to value '1' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'PACKAGE.NOTADMIN.ERROR.PROMPT' to value '?没有足?的?限??算机的所有用?完成* 装。?以管理?的身?登?,然后重?*安 。' OPatchInstall: CActionSetProperty::initFromElement ends OPatchInstall: CAction::CreateActionFromElement started OPatchInstall: Creating CActionSetProperty OPatchInstall: CActionSetProperty::initFromElement starts OPatchInstall: Will set the property 'PACKAGE.KBARTICLE' to value '936982' …… OPatchInstall: Using the operation string '*在安装更新,?稍候' and the cancel string '取消(&C)' and the title string '2007 Microsoft Office Suite Service Pack 1 (SP1)' OPatchInstall: Will log to file 'C:\2007sp1log.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' OPatchInstall: Done executing the IfTrue list OPatchInstall: CActionIf::execute ends OPatchInstall: CActionIf::execute starts OPatchInstall: Begin evaluation of the condition OPatchInstall: The property 'SYS.ERROR.INERROR' is equal to '1' OPatchInstall: Evaluation of the condition complete, the result is true OPatchInstall: Executing the IfTrue list OPatchInstall: CActionIf::execute starts OPatchInstall: Begin evaluation of the condition OPatchInstall: Executing CConditionBooleanOperator::evaluate OPatchInstall: The property 'SYS.ARGS.QUIET' is not equal to '1' OPatchInstall: The property 'SYS.ARGS.PASSIVE' is not equal to '1' OPatchInstall: Evaluation of the condition complete, the result is false OPatchInstall: Executing the IfFalse list OPatchInstall: CActionReportMspFailure::execute starts OPatchInstall: Adding the strings to the engine OPatchInstall: Starting the reporting process OPatchInstall: Done with the reporting process OPatchInstall: CActionReportMspFailure::execute ends OPatchInstall: Done executing the IfFalse list OPatchInstall: CActionIf::execute ends OPatchInstall: Done executing the IfTrue list OPatchInstall: CActionIf::execute ends OPatchInstall: CActionIf::execute starts OPatchInstall: Begin evaluation of the condition OPatchInstall: The property 'SYS.ERROR.INERROR' is equal to '1' OPatchInstall: Evaluation of the condition complete, the result is true OPatchInstall: Executing the IfTrue list OPatchInstall: Setting property 'SYS.PROC.RESULT' to value '17302' OPatchInstall: CActionIf::execute starts OPatchInstall: Begin evaluation of the condition OPatchInstall: The property 'SYS.ARGS.PASSIVE' is equal to '0' OPatchInstall: Evaluation of the condition complete, the result is true OPatchInstall: Executing the IfTrue list OPatchInstall: CActionPrompt::execute starts OPatchInstall: Throwing a quit exception to the script controller OPatchInstall: The script has requested to quit the execution OPatchInstall: Logging all properties OPatchInstall: Property 'CLIENTSHAREDMUISP1-ZH-CN' value 'NotInstalled' OPatchInstall: Property 'GROOVEMUISP1-EN-US' value 'NoShow' OPatchInstall: Property 'IME32SP1-ZH-CN' value 'NotInstalled' OPatchInstall: Property 'IME64SP1-ZH-CN' value 'NoShow' OPatchInstall: Property 'LOGPATH' value 'C:\2007sp1log.txt' OPatchInstall: Property 'MAINMUISP1-ZH-CN' value 'NotInstalled' OPatchInstall: Property 'MAINWWSP1' value 'NotInstalled' OPatchInstall: Property 'OFFICE64WWSP1' value 'NoShow' OPatchInstall: Property 'PACKAGE.KBARTICLE' value '936982' OPatchInstall: Property 'PACKAGE.NAME' value '2007 Microsoft Office Suite Service Pack 1 (SP1)' OPatchInstall: Property 'PACKAGE.NOCONFIRM.PROMPT' value '1' OPatchInstall: Property 'PACKAGE.NOTADMIN.ERROR.PROMPT' value '?没有足?的?限??算机的所有用?完成* 装。?以管理?的身?登?,然后重?*安 。' OPatchInstall: Property 'PACKAGE.PATCH.DETECTION' value 'NotInstalled' OPatchInstall: Property 'PACKAGE.PATCH.QUEUED' value '1' OPatchInstall: Property 'PACKAGE.PATH.TEMP' value 'C:\DOCUME~1\HUANGP~1\LOCALS~1\Temp\OWP70.tmp' OPatchInstall: Property 'PACKAGE.PRODUCTNAME' value '2007 Microsoft Office Suite' OPatchInstall: Property 'PACKAGE.PROMPT.ALREADYINSTALLED' value '*系?已安装了更新。' OPatchInstall: Property 'PACKAGE.PROMPT.DETECTIONERROR' value '?行????生??。' OPatchInstall: Property 'PACKAGE.PROMPT.DETFAILED' value '??失?,可能是*?安装数据??坏*成的 ' OPatchInstall: Property 'PACKAGE.PROMPT.EULA' value '若要??安装,必?接受《Microsoft ?件?可条款》。' OPatchInstall: Property 'PACKAGE.PROMPT.EXTRACTFAILURE' value '从*程序包提取文件失?。' OPatchInstall: Property 'PACKAGE.PROMPT.EXTRACTFOLDER' value '??*?提取文件的文件?' OPatchInstall: Property 'PACKAGE.PROMPT.INITIAL' value '是否??安装?' OPatchInstall: Property 'PACKAGE.PROMPT.INSTALLCANCELED' value '已取消*程序包的安装。' OPatchInstall: Property 'PACKAGE.PROMPT.INSTALLFAILURE' value '*程序包的安装失?。' OPatchInstall: Property 'PACKAGE.PROMPT.INSTALLSUCCESS' value '安装已完成。' OPatchInstall: Property 'PACKAGE.PROMPT.NOPRODUCTSPRESENT' value '*系?上安装的?程序包不会影?任何?品 。' OPatchInstall: Property 'PACKAGE.PROMPT.NOTNEEDED' value '当前安装的?品版本不需要*程序包。 ' OPatchInstall: Property 'PACKAGE.PROMPT.PATCHEDBYADMIN' value '*法安装更新,*?前一个更新是通? 改后的安装源安装的。' OPatchInstall: Property 'PACKAGE.PROMPT.PRODUCTVERSIONFAILURE' value '未在系?*找到期望的?品版本。' OPatchInstall: Property 'PACKAGE.PROMPT.REBOOTNEEDED' value '是否立即重新??以完成*程序包的安 ?' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.DETAILSPREBODY' value '2007 Microsoft Office Suite Service Pack 1 (SP1) 安装失?。' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.GENERALAPPNAME' value '2007 Microsoft Office Suite Service Pack 1 (SP1)' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.GENERALREPORTEE' value 'Microsoft' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.INTROREG' value '?于更新安装失?,我?深表*意' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINCAPTION' value '?告 2007 Microsoft Office Suite Service Pack 1 (SP1) 安装失?' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAININTROBOLD' value '已?生成了一?包含更新程序安装失?信 的???告。' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINNOREPORTBTN' value '取消' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINPLEAREG' value '使用?告*的信息,我?可以??并且有可 能解决掉?的??。???告将会是保密的并 是匿名的。' OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINREPORTBTN' value '?送?告' OPatchInstall: Property 'PACKAGE.SPSRNUMBER' value '1' OPatchInstall: Property 'PACKAGE.STRING.CANCEL' value '取消(&C)' OPatchInstall: Property 'PACKAGE.STRING.CANCELCONFIRMATION' value '是否?定要取消安装?' OPatchInstall: Property 'PACKAGE.STRING.CONTINUE' value '??(&C)' OPatchInstall: Property 'PACKAGE.STRING.DETECTING' value '*在?行更新??,?稍候' OPatchInstall: Property 'PACKAGE.STRING.EULACHECKBOX' value '??*?接受《Microsoft ?件?可条款》(&A)。' OPatchInstall: Property 'PACKAGE.STRING.EXTRACTING' value '*在解??文件,?稍候...' OPatchInstall: Property 'PACKAGE.STRING.HELP' value '用法: /extract ath, 将程序包的内容解??到路径文件?/log[ ath to log file], ?用更新安装的??日志??/lang:lcid, 当程序包有多个区域?置可用?,将用?界 ?置?指定的区域?置 /quiet, 以*提示模式?行程序包 /passive, ?行更新?*任何用?交互 /norestart, 需要重新???算机?,不提示用? /forcerestart, 更新完成后,?制重新???算机 /?, ?示*?助信息' OPatchInstall: Property 'PACKAGE.STRING.INSTALLING' value '*在安装更新,?稍候' OPatchInstall: Property 'PACKAGE.SUCCESS.WITHERRORS' value '安装已完成,但尚未?用部分更新(有? 他??信息,?参?日志)。' OPatchInstall: Property 'PATCH.FILEID.EULA' value 'EulaFile' OPatchInstall: Property 'PATCH.LANG' value '1041' OPatchInstall: Property 'PATCH.RESULT.CANCELED' value '0' OPatchInstall: Property 'PROOFSP1-EN-US' value 'NotInstalled' OPatchInstall: Property 'PROOFSP1-ZH-CN' value 'NotInstalled' OPatchInstall: Property 'SYS.ARGS.EXTRACT' value '0' OPatchInstall: Property 'SYS.ARGS.EXTRACTPATH' value 'NONE' OPatchInstall: Property 'SYS.ARGS.FORCERESTART' value '0' OPatchInstall: Property 'SYS.ARGS.HELP' value '0' OPatchInstall: Property 'SYS.ARGS.LANG' value '0' OPatchInstall: Property 'SYS.ARGS.LANGVALUE' value 'NONE' OPatchInstall: Property 'SYS.ARGS.LOG' value '1' OPatchInstall: Property 'SYS.ARGS.LOGPATH' value 'C:\2007sp1log.txt' OPatchInstall: Property 'SYS.ARGS.NORESTART' value '0' OPatchInstall: Property 'SYS.ARGS.PASSIVE' value '0' OPatchInstall: Property 'SYS.ARGS.QUIET' value '0' OPatchInstall: Property 'SYS.ERROR.CODE' value '0x80004005' OPatchInstall: Property 'SYS.ERROR.INERROR' value '1' OPatchInstall: Property 'SYS.ERROR.TYPE' value 'HRESULT' OPatchInstall: Property 'SYS.LANG.LCID' value '2052' OPatchInstall: Property 'SYS.LANG.NAME' value 'zh-cn' OPatchInstall: Property 'SYS.LANG.RTL' value '0' OPatchInstall: Property 'SYS.MSI.VER' value '3.0.3790.2180' OPatchInstall: Property 'SYS.PATCH.NEEDREBOOT' value '0' OPatchInstall: Property 'SYS.PATCH.SUGGESTREBOOT' value '0' OPatchInstall: Property 'SYS.PROC.RESULT' value '17302' OPatchInstall: Property 'SYS.WIN.ARCHITECTURE' value 'X86' OPatchInstall: Property 'SYS.WIN.PLATFORM' value 'WINNT' OPatchInstall: Property 'SYS.WIN.SHELLVER' value '6.0.2900.2180' OPatchInstall: Property 'SYS.WIN.SPLEVEL' value '200' OPatchInstall: Property 'SYS.WIN.SYSTEMLCID' value '1041' OPatchInstall: Property 'SYS.WIN.USERADMIN' value '1' OPatchInstall: Property 'SYS.WIN.USERLCID' value '1041' OPatchInstall: Property 'SYS.WIN.VER' value '501' OPatchInstall: End of all properties OPatchInstall: ExecuteExtendedDetection done OPatchInstall: Run Ends OPatchInstall: Performing clean up OPatchInstall: Cleaning up MSP Engine OpatchInstall: Clean up done OPatchInstall: Run ends |
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#2 |
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Guest
Posts: n/a
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RE: Help! Can not install Office 2007 SP1! ID:11708
ps:
office 2007 and SP1 are chinese edtion. "plane" wrote: > Is there anyone can help me? > > I use Win XP SP2 Japanese. First I install office 2003 JP & MUI, then I > install office 2007, and office 2003&2007 used in the sametime. > > Now I install office 2007 sp1, when about 70% setup after, it was failed to > install. > > see de application log, there are lots of message from MsiInstaller such as : > |
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