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Help! Can not install Office 2007 SP1! ID:11708

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Old 14-12-2007, 03:20 PM   #1
plane
Guest
 
Posts: n/a
Help! Can not install Office 2007 SP1! ID:11708

Is there anyone can help me?

I use Win XP SP2 Japanese. First I install office 2003 JP & MUI, then I
install office 2007, and office 2003&2007 used in the sametime.

Now I install office 2007 sp1, when about 70% setup after, it was failed to
install.

see de application log, there are lots of message from MsiInstaller such as :

ID:11708 ,Source: MsiInstaller


イベントの種類: 情*
イベント ソース: MsiInstaller
イベント カテゴリ: なし
イベント ID: 11708
日付: 2007/12/14
時刻: 10:38:25
ユーザー: コンピュータ:

説明:
产品: Microsoft Office IME (Chinese (Simplified)) 2007 -- 安装失败。

詳細な情*は、http://go.microsoft.com/fwlink/events.asp の [ヘルプとサポート センター] を参照してく*さい。
データ:
0000: 7b 39 30 31 32 30 30 30 {9012000
0008: 30 2d 30 30 32 38 2d 30 0-0028-0
0010: 38 30 34 2d 30 30 30 30 804-0000
0018: 2d 30 30 30 30 30 30 30 -0000000
0020: 46 46 31 43 45 7d FF1CE}

For more information ,I have a setup log such as:
The log is so large, about 700kb, so I post some of it.

OPatchInstall: Run starts
OPatchInstall: Running version 12.0.6211.0
OPatchInstall: Running on a Unicode OS
OPatchInstall: Initializing MSP Engine
OPatchInstall: Initializing standard properties
OPatchInstall: Creating system property 'SYS.LANG.NAME' with value 'INTL'
OPatchInstall: Creating system property 'SYS.LANG.LCID' with value '0'
OPatchInstall: Creating system property 'SYS.LANG.RTL' with value '0'
OPatchInstall: Creating system property 'SYS.WIN.VER' with value '501'
OPatchInstall: Creating system property 'SYS.WIN.PLATFORM' with value 'WINNT'
OPatchInstall: Creating system property 'SYS.WIN.SPLEVEL' with value '200'
OPatchInstall: Creating system property 'SYS.WIN.SYSTEMLCID' with value '1041'
OPatchInstall: Creating system property 'SYS.WIN.USERLCID' with value '1041'
OPatchInstall: Creating system property 'SYS.WIN.USERADMIN' with value '1'
OPatchInstall: Creating system property 'SYS.WIN.ARCHITECTURE' with value
'X86'
OPatchInstall: Getting version of the system dll 'C:\WINDOWS\system32\msi.dll'
OPatchInstall: Creating system property 'SYS.MSI.VER' with value
'3.0.3790.2180'
OPatchInstall: Getting version of the system dll
'C:\WINDOWS\system32\shell32.dll'
OPatchInstall: Creating system property 'SYS.WIN.SHELLVER' with value
'6.0.2900.2180'
OPatchInstall: Creating system property 'SYS.PROC.RESULT' with value '0'
OPatchInstall: Creating system property 'SYS.ERROR.INERROR' with value '0'
OPatchInstall: Creating system property 'SYS.ERROR.CODE' with value '0'
OPatchInstall: Creating system property 'SYS.ERROR.TYPE' with value 'NONE'
OPatchInstall: Creating system property 'SYS.ARGS.QUIET' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.LOG' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.LOGPATH' with value 'NONE'
OPatchInstall: Creating system property 'SYS.ARGS.PASSIVE' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.NORESTART' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.FORCERESTART' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.EXTRACT' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.EXTRACTPATH' with value
'NONE'
OPatchInstall: Creating system property 'SYS.ARGS.LANG' with value '0'
OPatchInstall: Creating system property 'SYS.ARGS.LANGVALUE' with value 'NONE'
OPatchInstall: Creating system property 'SYS.ARGS.HELP' with value '0'
OPatchInstall: Creating system property 'SYS.PATCH.NEEDREBOOT' with value '0'
OPatchInstall: Creating system property 'SYS.PATCH.SUGGESTREBOOT' with value
'0'
OPatchInstall: Setting system property 'SYS.ARGS.LOG' with value '1'
OPatchInstall: Setting system property 'SYS.ARGS.LOGPATH' with value
'C:\2007sp1log.txt'
OPatchInstall: Script execution starts
OPatchInstall: No XML specified, will extract the XML from the exe
OPatchInstall: ExecuteExtendedDetection starts
OpatchInstall: Getting the XML from the resources
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionIf
OPatchInstall: CActionIf::initFromElement starts
OPatchInstall: CConditionStatement::CreateStatementFromElement starts
OPatchInstall: Creating statement CConditionEqual
OPatchInstall: CConditionStatementComparison::initFromElement starts
OPatchInstall: Will compare the property 'SYS.ARGS.LANG' to '1'
OPatchInstall: CConditionStatementComparison::initFromElement ends
OPatchInstall: CConditionStatement::CreateStatementFromElement ends
OPatchInstall: CAction::CreateActionFromElement started

OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'PATCH.LANG' to value
'$(SYS.ARGS.LANGVALUE)'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'PATCH.LANG' to value
'$(SYS.WIN.SYSTEMLCID)'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CActionIf::initFromElement ends
OPatchInstall: Executing action
OPatchInstall: CActionIf::execute starts
OPatchInstall: Begin evaluation of the condition
OPatchInstall: The property 'SYS.ARGS.LANG' is not equal to '1'
OPatchInstall: Evaluation of the condition complete, the result is false
OPatchInstall: Executing the IfFalse list
OPatchInstall: Setting property 'PATCH.LANG' to value '1041'
OPatchInstall: Done executing the IfFalse list
OPatchInstall: CActionIf::execute ends
OPatchInstall: Done executing action
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionIf
OPatchInstall: CActionIf::initFromElement starts
OPatchInstall: CConditionStatement::CreateStatementFromElement starts
OPatchInstall: Creating statement CConditionEqual
OPatchInstall: CConditionStatementComparison::initFromElement starts
OPatchInstall: Will compare the property 'SYS.ARGS.LOG' to '1'
OPatchInstall: CConditionStatementComparison::initFromElement ends
OPatchInstall: CConditionStatement::CreateStatementFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'LOGPATH' to value
'$(fullPath:SYS.ARGS.LOGPATH)'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CActionIf::initFromElement ends
OPatchInstall: Executing action
OPatchInstall: CActionIf::execute starts
OPatchInstall: Begin evaluation of the condition
OPatchInstall: The property 'SYS.ARGS.LOG' is equal to '1'
OPatchInstall: Evaluation of the condition complete, the result is true
OPatchInstall: Executing the IfTrue list
OPatchInstall: Setting property 'LOGPATH' to value 'C:\2007sp1log.txt'
OPatchInstall: Done executing the IfTrue list
OPatchInstall: CActionIf::execute ends
OPatchInstall: Done executing action
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionIf
OPatchInstall: CActionIf::initFromElement starts
OPatchInstall: CConditionStatement::CreateStatementFromElement starts
OPatchInstall: Creating statement CConditionEqual
OPatchInstall: CConditionStatementComparison::initFromElement starts
OPatchInstall: Will compare the property 'PATCH.LANG' to '2052'
OPatchInstall: CConditionStatementComparison::initFromElement ends
OPatchInstall: CConditionStatement::CreateStatementFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'SYS.LANG.NAME' to value 'zh-cn'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'SYS.LANG.LCID' to value '2052'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'SYS.LANG.RTL' to value '0'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'PACKAGE.NOCONFIRM.PROMPT' to value '1'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'PACKAGE.NOTADMIN.ERROR.PROMPT' to
value '?没有足?的?限??算机的所有用?完成* 装。?以管理?的身?登?,然后重?*安 。'
OPatchInstall: CActionSetProperty::initFromElement ends
OPatchInstall: CAction::CreateActionFromElement started
OPatchInstall: Creating CActionSetProperty
OPatchInstall: CActionSetProperty::initFromElement starts
OPatchInstall: Will set the property 'PACKAGE.KBARTICLE' to value '936982'


……


OPatchInstall: Using the operation string '*在安装更新,?稍候' and the cancel string
'取消(&C)' and the title string '2007 Microsoft Office Suite Service Pack 1
(SP1)'
OPatchInstall: Will log to file 'C:\2007sp1log.txt'
OPatchInstall: Will use verbose logging level for the patch installation
OPatchInstall: Starting the installation of the patches
OPatchInstall: The installation of the patches failed
OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1'
OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value
'0x80004005'
OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT'
OPatchInstall: Done executing the IfTrue list
OPatchInstall: CActionIf::execute ends
OPatchInstall: CActionIf::execute starts
OPatchInstall: Begin evaluation of the condition
OPatchInstall: The property 'SYS.ERROR.INERROR' is equal to '1'
OPatchInstall: Evaluation of the condition complete, the result is true
OPatchInstall: Executing the IfTrue list
OPatchInstall: CActionIf::execute starts
OPatchInstall: Begin evaluation of the condition
OPatchInstall: Executing CConditionBooleanOperator::evaluate
OPatchInstall: The property 'SYS.ARGS.QUIET' is not equal to '1'
OPatchInstall: The property 'SYS.ARGS.PASSIVE' is not equal to '1'
OPatchInstall: Evaluation of the condition complete, the result is false
OPatchInstall: Executing the IfFalse list
OPatchInstall: CActionReportMspFailure::execute starts
OPatchInstall: Adding the strings to the engine
OPatchInstall: Starting the reporting process
OPatchInstall: Done with the reporting process
OPatchInstall: CActionReportMspFailure::execute ends
OPatchInstall: Done executing the IfFalse list
OPatchInstall: CActionIf::execute ends
OPatchInstall: Done executing the IfTrue list
OPatchInstall: CActionIf::execute ends
OPatchInstall: CActionIf::execute starts
OPatchInstall: Begin evaluation of the condition
OPatchInstall: The property 'SYS.ERROR.INERROR' is equal to '1'
OPatchInstall: Evaluation of the condition complete, the result is true
OPatchInstall: Executing the IfTrue list
OPatchInstall: Setting property 'SYS.PROC.RESULT' to value '17302'
OPatchInstall: CActionIf::execute starts
OPatchInstall: Begin evaluation of the condition
OPatchInstall: The property 'SYS.ARGS.PASSIVE' is equal to '0'
OPatchInstall: Evaluation of the condition complete, the result is true
OPatchInstall: Executing the IfTrue list
OPatchInstall: CActionPrompt::execute starts
OPatchInstall: Throwing a quit exception to the script controller
OPatchInstall: The script has requested to quit the execution
OPatchInstall: Logging all properties
OPatchInstall: Property 'CLIENTSHAREDMUISP1-ZH-CN' value 'NotInstalled'
OPatchInstall: Property 'GROOVEMUISP1-EN-US' value 'NoShow'
OPatchInstall: Property 'IME32SP1-ZH-CN' value 'NotInstalled'
OPatchInstall: Property 'IME64SP1-ZH-CN' value 'NoShow'
OPatchInstall: Property 'LOGPATH' value 'C:\2007sp1log.txt'
OPatchInstall: Property 'MAINMUISP1-ZH-CN' value 'NotInstalled'
OPatchInstall: Property 'MAINWWSP1' value 'NotInstalled'
OPatchInstall: Property 'OFFICE64WWSP1' value 'NoShow'
OPatchInstall: Property 'PACKAGE.KBARTICLE' value '936982'
OPatchInstall: Property 'PACKAGE.NAME' value '2007 Microsoft Office Suite
Service Pack 1 (SP1)'
OPatchInstall: Property 'PACKAGE.NOCONFIRM.PROMPT' value '1'
OPatchInstall: Property 'PACKAGE.NOTADMIN.ERROR.PROMPT' value
'?没有足?的?限??算机的所有用?完成* 装。?以管理?的身?登?,然后重?*安 。'
OPatchInstall: Property 'PACKAGE.PATCH.DETECTION' value 'NotInstalled'
OPatchInstall: Property 'PACKAGE.PATCH.QUEUED' value '1'
OPatchInstall: Property 'PACKAGE.PATH.TEMP' value
'C:\DOCUME~1\HUANGP~1\LOCALS~1\Temp\OWP70.tmp'
OPatchInstall: Property 'PACKAGE.PRODUCTNAME' value '2007 Microsoft Office
Suite'
OPatchInstall: Property 'PACKAGE.PROMPT.ALREADYINSTALLED' value '*系?已安装了更新。'
OPatchInstall: Property 'PACKAGE.PROMPT.DETECTIONERROR' value '?行????生??。'
OPatchInstall: Property 'PACKAGE.PROMPT.DETFAILED' value
'??失?,可能是*?安装数据??坏*成的 '
OPatchInstall: Property 'PACKAGE.PROMPT.EULA' value '若要??安装,必?接受《Microsoft
?件?可条款》。'
OPatchInstall: Property 'PACKAGE.PROMPT.EXTRACTFAILURE' value '从*程序包提取文件失?。'
OPatchInstall: Property 'PACKAGE.PROMPT.EXTRACTFOLDER' value '??*?提取文件的文件?'
OPatchInstall: Property 'PACKAGE.PROMPT.INITIAL' value '是否??安装?'
OPatchInstall: Property 'PACKAGE.PROMPT.INSTALLCANCELED' value '已取消*程序包的安装。'
OPatchInstall: Property 'PACKAGE.PROMPT.INSTALLFAILURE' value '*程序包的安装失?。'
OPatchInstall: Property 'PACKAGE.PROMPT.INSTALLSUCCESS' value '安装已完成。'
OPatchInstall: Property 'PACKAGE.PROMPT.NOPRODUCTSPRESENT' value
'*系?上安装的?程序包不会影?任何?品 。'
OPatchInstall: Property 'PACKAGE.PROMPT.NOTNEEDED' value '当前安装的?品版本不需要*程序包。 '
OPatchInstall: Property 'PACKAGE.PROMPT.PATCHEDBYADMIN' value
'*法安装更新,*?前一个更新是通? 改后的安装源安装的。'
OPatchInstall: Property 'PACKAGE.PROMPT.PRODUCTVERSIONFAILURE' value
'未在系?*找到期望的?品版本。'
OPatchInstall: Property 'PACKAGE.PROMPT.REBOOTNEEDED' value
'是否立即重新??以完成*程序包的安 ?'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.DETAILSPREBODY' value '2007
Microsoft Office Suite Service Pack 1 (SP1) 安装失?。'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.GENERALAPPNAME' value '2007
Microsoft Office Suite Service Pack 1 (SP1)'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.GENERALREPORTEE' value
'Microsoft'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.INTROREG' value
'?于更新安装失?,我?深表*意'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINCAPTION' value '?告 2007
Microsoft Office Suite Service Pack 1 (SP1) 安装失?'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAININTROBOLD' value
'已?生成了一?包含更新程序安装失?信 的???告。'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINNOREPORTBTN' value '取消'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINPLEAREG' value
'使用?告*的信息,我?可以??并且有可 能解决掉?的??。???告将会是保密的并 是匿名的。'
OPatchInstall: Property 'PACKAGE.PROMPT.WATSON.MAINREPORTBTN' value '?送?告'
OPatchInstall: Property 'PACKAGE.SPSRNUMBER' value '1'
OPatchInstall: Property 'PACKAGE.STRING.CANCEL' value '取消(&C)'
OPatchInstall: Property 'PACKAGE.STRING.CANCELCONFIRMATION' value '是否?定要取消安装?'
OPatchInstall: Property 'PACKAGE.STRING.CONTINUE' value '??(&C)'
OPatchInstall: Property 'PACKAGE.STRING.DETECTING' value '*在?行更新??,?稍候'
OPatchInstall: Property 'PACKAGE.STRING.EULACHECKBOX' value
'??*?接受《Microsoft ?件?可条款》(&A)。'
OPatchInstall: Property 'PACKAGE.STRING.EXTRACTING' value '*在解??文件,?稍候...'
OPatchInstall: Property 'PACKAGE.STRING.HELP' value '用法:
/extractath, 将程序包的内容解??到路径文件?
/log[ath to log file], ?用更新安装的??日志??
/lang:lcid, 当程序包有多个区域?置可用?,将用?界 ?置?指定的区域?置
/quiet, 以*提示模式?行程序包
/passive, ?行更新?*任何用?交互
/norestart, 需要重新???算机?,不提示用?
/forcerestart, 更新完成后,?制重新???算机
/?, ?示*?助信息'
OPatchInstall: Property 'PACKAGE.STRING.INSTALLING' value '*在安装更新,?稍候'
OPatchInstall: Property 'PACKAGE.SUCCESS.WITHERRORS' value
'安装已完成,但尚未?用部分更新(有? 他??信息,?参?日志)。'
OPatchInstall: Property 'PATCH.FILEID.EULA' value 'EulaFile'
OPatchInstall: Property 'PATCH.LANG' value '1041'
OPatchInstall: Property 'PATCH.RESULT.CANCELED' value '0'
OPatchInstall: Property 'PROOFSP1-EN-US' value 'NotInstalled'
OPatchInstall: Property 'PROOFSP1-ZH-CN' value 'NotInstalled'
OPatchInstall: Property 'SYS.ARGS.EXTRACT' value '0'
OPatchInstall: Property 'SYS.ARGS.EXTRACTPATH' value 'NONE'
OPatchInstall: Property 'SYS.ARGS.FORCERESTART' value '0'
OPatchInstall: Property 'SYS.ARGS.HELP' value '0'
OPatchInstall: Property 'SYS.ARGS.LANG' value '0'
OPatchInstall: Property 'SYS.ARGS.LANGVALUE' value 'NONE'
OPatchInstall: Property 'SYS.ARGS.LOG' value '1'
OPatchInstall: Property 'SYS.ARGS.LOGPATH' value 'C:\2007sp1log.txt'
OPatchInstall: Property 'SYS.ARGS.NORESTART' value '0'
OPatchInstall: Property 'SYS.ARGS.PASSIVE' value '0'
OPatchInstall: Property 'SYS.ARGS.QUIET' value '0'
OPatchInstall: Property 'SYS.ERROR.CODE' value '0x80004005'
OPatchInstall: Property 'SYS.ERROR.INERROR' value '1'
OPatchInstall: Property 'SYS.ERROR.TYPE' value 'HRESULT'
OPatchInstall: Property 'SYS.LANG.LCID' value '2052'
OPatchInstall: Property 'SYS.LANG.NAME' value 'zh-cn'
OPatchInstall: Property 'SYS.LANG.RTL' value '0'
OPatchInstall: Property 'SYS.MSI.VER' value '3.0.3790.2180'
OPatchInstall: Property 'SYS.PATCH.NEEDREBOOT' value '0'
OPatchInstall: Property 'SYS.PATCH.SUGGESTREBOOT' value '0'
OPatchInstall: Property 'SYS.PROC.RESULT' value '17302'
OPatchInstall: Property 'SYS.WIN.ARCHITECTURE' value 'X86'
OPatchInstall: Property 'SYS.WIN.PLATFORM' value 'WINNT'
OPatchInstall: Property 'SYS.WIN.SHELLVER' value '6.0.2900.2180'
OPatchInstall: Property 'SYS.WIN.SPLEVEL' value '200'
OPatchInstall: Property 'SYS.WIN.SYSTEMLCID' value '1041'
OPatchInstall: Property 'SYS.WIN.USERADMIN' value '1'
OPatchInstall: Property 'SYS.WIN.USERLCID' value '1041'
OPatchInstall: Property 'SYS.WIN.VER' value '501'
OPatchInstall: End of all properties
OPatchInstall: ExecuteExtendedDetection done
OPatchInstall: Run Ends
OPatchInstall: Performing clean up
OPatchInstall: Cleaning up MSP Engine
OpatchInstall: Clean up done
OPatchInstall: Run ends





  Reply With Quote
Old 14-12-2007, 03:20 PM   #2
plane
Guest
 
Posts: n/a
RE: Help! Can not install Office 2007 SP1! ID:11708

ps:
office 2007 and SP1 are chinese edtion.


"plane" wrote:

> Is there anyone can help me?
>
> I use Win XP SP2 Japanese. First I install office 2003 JP & MUI, then I
> install office 2007, and office 2003&2007 used in the sametime.
>
> Now I install office 2007 sp1, when about 70% setup after, it was failed to
> install.
>
> see de application log, there are lots of message from MsiInstaller such as :
>


  Reply With Quote
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