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Activation Wizard

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Old 28-08-2007, 11:12 AM   #1
Niall
Guest
 
Posts: n/a
Activation Wizard

Hello,

I have the trial of Office 2007 installed on my new laptop. When I try to
activate it using the Activation Wizard, I keep running into a communication
error. I get to the spot that says "I want to activate the software over the
Internet" then I hit "next".

After 1-2 minutes a message pops up saying "A communication error has
occurred. Your request cannot be processed at this time. Please try again in
a few minutes."

It seems that it cannot connect to the Internet and transmit the
information. However, I can access the Internet from the laptop as I can go
to other sites without any problem. I have turned off all the security
features and firewalls. I have been trying this for hours and am becoming
totally frustrated.

Help please.

Thanks,
Niall
 
Old 28-08-2007, 11:12 AM   #2
Peter Foldes
Guest
 
Posts: n/a
Re: Activation Wizard

Use the phone activation. You have the 1-800 number showing on the Activation Screen

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Niall" <Niall@discussions.microsoft.com> wrote in message news:4E1240E7-142B-47A0-9847-7A36C392C50A@microsoft.com...
> Hello,
>
> I have the trial of Office 2007 installed on my new laptop. When I try to
> activate it using the Activation Wizard, I keep running into a communication
> error. I get to the spot that says "I want to activate the software over the
> Internet" then I hit "next".
>
> After 1-2 minutes a message pops up saying "A communication error has
> occurred. Your request cannot be processed at this time. Please try again in
> a few minutes."
>
> It seems that it cannot connect to the Internet and transmit the
> information. However, I can access the Internet from the laptop as I can go
> to other sites without any problem. I have turned off all the security
> features and firewalls. I have been trying this for hours and am becoming
> totally frustrated.
>
> Help please.
>
> Thanks,
> Niall

 
Old 28-08-2007, 11:12 AM   #3
Peter Foldes
Guest
 
Posts: n/a
Re: Activation Wizard

Use the phone activation. You have the 1-800 number showing on the Activation Screen

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Niall" <Niall@discussions.microsoft.com> wrote in message news:4E1240E7-142B-47A0-9847-7A36C392C50A@microsoft.com...
> Hello,
>
> I have the trial of Office 2007 installed on my new laptop. When I try to
> activate it using the Activation Wizard, I keep running into a communication
> error. I get to the spot that says "I want to activate the software over the
> Internet" then I hit "next".
>
> After 1-2 minutes a message pops up saying "A communication error has
> occurred. Your request cannot be processed at this time. Please try again in
> a few minutes."
>
> It seems that it cannot connect to the Internet and transmit the
> information. However, I can access the Internet from the laptop as I can go
> to other sites without any problem. I have turned off all the security
> features and firewalls. I have been trying this for hours and am becoming
> totally frustrated.
>
> Help please.
>
> Thanks,
> Niall

 
Old 28-08-2007, 11:12 AM   #4
Niall
Guest
 
Posts: n/a
RE: Activation Wizard

After doing a search on Office Discussion Groups, I see that this issue has
been very common over the last year. However from all the threads I still
didn't actually see a solution. Except one person said that the server on
Microsoft's end is very busy so one has to keep trying again. Is this still
the case?

Any other suggestions?

"Niall" wrote:

> Hello,
>
> I have the trial of Office 2007 installed on my new laptop. When I try to
> activate it using the Activation Wizard, I keep running into a communication
> error. I get to the spot that says "I want to activate the software over the
> Internet" then I hit "next".
>
> After 1-2 minutes a message pops up saying "A communication error has
> occurred. Your request cannot be processed at this time. Please try again in
> a few minutes."
>
> It seems that it cannot connect to the Internet and transmit the
> information. However, I can access the Internet from the laptop as I can go
> to other sites without any problem. I have turned off all the security
> features and firewalls. I have been trying this for hours and am becoming
> totally frustrated.
>
> Help please.
>
> Thanks,
> Niall

 
Old 28-08-2007, 11:12 AM   #5
Niall
Guest
 
Posts: n/a
RE: Activation Wizard

After doing a search on Office Discussion Groups, I see that this issue has
been very common over the last year. However from all the threads I still
didn't actually see a solution. Except one person said that the server on
Microsoft's end is very busy so one has to keep trying again. Is this still
the case?

Any other suggestions?

"Niall" wrote:

> Hello,
>
> I have the trial of Office 2007 installed on my new laptop. When I try to
> activate it using the Activation Wizard, I keep running into a communication
> error. I get to the spot that says "I want to activate the software over the
> Internet" then I hit "next".
>
> After 1-2 minutes a message pops up saying "A communication error has
> occurred. Your request cannot be processed at this time. Please try again in
> a few minutes."
>
> It seems that it cannot connect to the Internet and transmit the
> information. However, I can access the Internet from the laptop as I can go
> to other sites without any problem. I have turned off all the security
> features and firewalls. I have been trying this for hours and am becoming
> totally frustrated.
>
> Help please.
>
> Thanks,
> Niall

 
Old 28-08-2007, 11:12 AM   #6
Niall
Guest
 
Posts: n/a
Re: Activation Wizard

Hi,
Unfortunately mine is the trial version, and it says that you cannot
activate the trial version over the phone, only the purchased version.

Niall

"Peter Foldes" wrote:

> Use the phone activation. You have the 1-800 number showing on the Activation Screen
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Niall" <Niall@discussions.microsoft.com> wrote in message news:4E1240E7-142B-47A0-9847-7A36C392C50A@microsoft.com...
> > Hello,
> >
> > I have the trial of Office 2007 installed on my new laptop. When I try to
> > activate it using the Activation Wizard, I keep running into a communication
> > error. I get to the spot that says "I want to activate the software over the
> > Internet" then I hit "next".
> >
> > After 1-2 minutes a message pops up saying "A communication error has
> > occurred. Your request cannot be processed at this time. Please try again in
> > a few minutes."
> >
> > It seems that it cannot connect to the Internet and transmit the
> > information. However, I can access the Internet from the laptop as I can go
> > to other sites without any problem. I have turned off all the security
> > features and firewalls. I have been trying this for hours and am becoming
> > totally frustrated.
> >
> > Help please.
> >
> > Thanks,
> > Niall

>

 
Old 28-08-2007, 11:12 AM   #7
Niall
Guest
 
Posts: n/a
Re: Activation Wizard

Hi,
Unfortunately mine is the trial version, and it says that you cannot
activate the trial version over the phone, only the purchased version.

Niall

"Peter Foldes" wrote:

> Use the phone activation. You have the 1-800 number showing on the Activation Screen
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Niall" <Niall@discussions.microsoft.com> wrote in message news:4E1240E7-142B-47A0-9847-7A36C392C50A@microsoft.com...
> > Hello,
> >
> > I have the trial of Office 2007 installed on my new laptop. When I try to
> > activate it using the Activation Wizard, I keep running into a communication
> > error. I get to the spot that says "I want to activate the software over the
> > Internet" then I hit "next".
> >
> > After 1-2 minutes a message pops up saying "A communication error has
> > occurred. Your request cannot be processed at this time. Please try again in
> > a few minutes."
> >
> > It seems that it cannot connect to the Internet and transmit the
> > information. However, I can access the Internet from the laptop as I can go
> > to other sites without any problem. I have turned off all the security
> > features and firewalls. I have been trying this for hours and am becoming
> > totally frustrated.
> >
> > Help please.
> >
> > Thanks,
> > Niall

>

 
Old 28-08-2007, 11:12 AM   #8
Peter Foldes
Guest
 
Posts: n/a
Re: Activation Wizard

My bad

..Sorry I missed the Trial in your post. It is there in Black and White but as usual I sometimes ***** up.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Niall" <Niall@discussions.microsoft.com> wrote in message news:53BBE00D-5B4B-46AE-A873-0362ABA883C5@microsoft.com...
> Hi,
> Unfortunately mine is the trial version, and it says that you cannot
> activate the trial version over the phone, only the purchased version.
>
> Niall
>
> "Peter Foldes" wrote:
>
>> Use the phone activation. You have the 1-800 number showing on the Activation Screen
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Niall" <Niall@discussions.microsoft.com> wrote in message news:4E1240E7-142B-47A0-9847-7A36C392C50A@microsoft.com...
>> > Hello,
>> >
>> > I have the trial of Office 2007 installed on my new laptop. When I try to
>> > activate it using the Activation Wizard, I keep running into a communication
>> > error. I get to the spot that says "I want to activate the software over the
>> > Internet" then I hit "next".
>> >
>> > After 1-2 minutes a message pops up saying "A communication error has
>> > occurred. Your request cannot be processed at this time. Please try again in
>> > a few minutes."
>> >
>> > It seems that it cannot connect to the Internet and transmit the
>> > information. However, I can access the Internet from the laptop as I can go
>> > to other sites without any problem. I have turned off all the security
>> > features and firewalls. I have been trying this for hours and am becoming
>> > totally frustrated.
>> >
>> > Help please.
>> >
>> > Thanks,
>> > Niall

>>

 
Old 28-08-2007, 11:12 AM   #9
Peter Foldes
Guest
 
Posts: n/a
Re: Activation Wizard

My bad

..Sorry I missed the Trial in your post. It is there in Black and White but as usual I sometimes ***** up.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Niall" <Niall@discussions.microsoft.com> wrote in message news:53BBE00D-5B4B-46AE-A873-0362ABA883C5@microsoft.com...
> Hi,
> Unfortunately mine is the trial version, and it says that you cannot
> activate the trial version over the phone, only the purchased version.
>
> Niall
>
> "Peter Foldes" wrote:
>
>> Use the phone activation. You have the 1-800 number showing on the Activation Screen
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Niall" <Niall@discussions.microsoft.com> wrote in message news:4E1240E7-142B-47A0-9847-7A36C392C50A@microsoft.com...
>> > Hello,
>> >
>> > I have the trial of Office 2007 installed on my new laptop. When I try to
>> > activate it using the Activation Wizard, I keep running into a communication
>> > error. I get to the spot that says "I want to activate the software over the
>> > Internet" then I hit "next".
>> >
>> > After 1-2 minutes a message pops up saying "A communication error has
>> > occurred. Your request cannot be processed at this time. Please try again in
>> > a few minutes."
>> >
>> > It seems that it cannot connect to the Internet and transmit the
>> > information. However, I can access the Internet from the laptop as I can go
>> > to other sites without any problem. I have turned off all the security
>> > features and firewalls. I have been trying this for hours and am becoming
>> > totally frustrated.
>> >
>> > Help please.
>> >
>> > Thanks,
>> > Niall

>>

 
Old 28-08-2007, 11:12 AM   #10
Peter Foldes
Guest
 
Posts: n/a
Re: Activation Wizard

Post back if it does not work .

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Niall" <Niall@discussions.microsoft.com> wrote in message news:8356EFC2-A577-4488-BF83-2D4EF0D2FA4C@microsoft.com...
> After doing a search on Office Discussion Groups, I see that this issue has
> been very common over the last year. However from all the threads I still
> didn't actually see a solution. Except one person said that the server on
> Microsoft's end is very busy so one has to keep trying again. Is this still
> the case?
>
> Any other suggestions?
>
> "Niall" wrote:
>
>> Hello,
>>
>> I have the trial of Office 2007 installed on my new laptop. When I try to
>> activate it using the Activation Wizard, I keep running into a communication
>> error. I get to the spot that says "I want to activate the software over the
>> Internet" then I hit "next".
>>
>> After 1-2 minutes a message pops up saying "A communication error has
>> occurred. Your request cannot be processed at this time. Please try again in
>> a few minutes."
>>
>> It seems that it cannot connect to the Internet and transmit the
>> information. However, I can access the Internet from the laptop as I can go
>> to other sites without any problem. I have turned off all the security
>> features and firewalls. I have been trying this for hours and am becoming
>> totally frustrated.
>>
>> Help please.
>>
>> Thanks,
>> Niall

 
 

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