vipergirl

We are a Microsoft Solutions Partner and have had a situation with several of
our sales reps. These reps are no longer with our company so we uninstalled
Office 2007 from their systems. We have a total of 10 licenses, 4 of which
were uninstalled from their system. Now we have 2 new sales reps that are
unable to install Office 2007 because it says that all the activations have
been used. Is there a way to get the 4 that we uninstalled back for use?

I spoke with someone on the phone who said, "Sure, just re-install the
software" but that didnt work.

Carey Frisch [MVP]

See: Activate by using the telephone
http://office.microsoft.com/en-us/he...334341033.aspx

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"vipergirl" <vipergirl@discussions.microsoft.com> wrote in message news:FFE97D13-8CDB-4CD1-B246-A727FB56C830@microsoft.com...
We are a Microsoft Solutions Partner and have had a situation with several of
our sales reps. These reps are no longer with our company so we uninstalled
Office 2007 from their systems. We have a total of 10 licenses, 4 of which
were uninstalled from their system. Now we have 2 new sales reps that are
unable to install Office 2007 because it says that all the activations have
been used. Is there a way to get the 4 that we uninstalled back for use?

I spoke with someone on the phone who said, "Sure, just re-install the
software" but that didnt work.

DL

phone activation?

"vipergirl" <vipergirl@discussions.microsoft.com> wrote in message
news:FFE97D13-8CDB-4CD1-B246-A727FB56C830@microsoft.com...
> We are a Microsoft Solutions Partner and have had a situation with several
> of
> our sales reps. These reps are no longer with our company so we
> uninstalled
> Office 2007 from their systems. We have a total of 10 licenses, 4 of which
> were uninstalled from their system. Now we have 2 new sales reps that are
> unable to install Office 2007 because it says that all the activations
> have
> been used. Is there a way to get the 4 that we uninstalled back for use?
>
> I spoke with someone on the phone who said, "Sure, just re-install the
> software" but that didnt work.