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#1 |
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Guest
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Unable to Repair or Reinstall Office 2007
I used PC Mover to migrate one laptop (Vista Premium 32-bit) to another
(Vista Ultimate 64-bit). I migrated both 2003 and 2007 versions of office. I've tried to repair the 2007 version under the Add or Remove Programs but it tells me that the install is corrupted and to reinstall from the CD. When I reinstall from the CD (which is an upgrade), it won't recognize the previous version (2003) of Office on the hard drive nor will it recognize the previous version CD. I also have Works 9.0 and Access 2007 Full Version, which are also qualifying products, but Office 2007 does not recognize them on the hard drive nor from the CD. Although the migrated 2007 version works normally on the new system it won't update because the system doesn't recognize it as an installed program. At a loss for a solution, I've worked on this for nearly five days straight and don't know what else to do. I don't want to undo the migration as I've been working on the new system for quite some time and don't want to lose any changes to the files I've modified or the programs I've already updated. Any help would be appreciated and save my sanity. Thanks in advance for generosity. |
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#2 |
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Guest
Posts: n/a
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Re: Unable to Repair or Reinstall Office 2007
http://support.microsoft.com/kb/928218
"Tammy" <Tammy@discussions.microsoft.com> wrote in message news:0CDAB2E9-8E5C-4500-B2AA-2452AB3CBCA7@microsoft.com... > I used PC Mover to migrate one laptop (Vista Premium 32-bit) to another > (Vista Ultimate 64-bit). I migrated both 2003 and 2007 versions of > office. > I've tried to repair the 2007 version under the Add or Remove Programs but > it > tells me that the install is corrupted and to reinstall from the CD. > > When I reinstall from the CD (which is an upgrade), it won't recognize the > previous version (2003) of Office on the hard drive nor will it recognize > the > previous version CD. I also have Works 9.0 and Access 2007 Full Version, > which are also qualifying products, but Office 2007 does not recognize > them > on the hard drive nor from the CD. > > Although the migrated 2007 version works normally on the new system it > won't > update because the system doesn't recognize it as an installed program. > > At a loss for a solution, I've worked on this for nearly five days > straight > and don't know what else to do. > > I don't want to undo the migration as I've been working on the new system > for quite some time and don't want to lose any changes to the files I've > modified or the programs I've already updated. > > Any help would be appreciated and save my sanity. > > Thanks in advance for generosity. |
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