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Can't find and uninstall pre-release version for Microsoft Office

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Unread 14-09-2007, 08:25 PM   #1
pnaycutie04
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Can't find and uninstall pre-release version for Microsoft Office

I went to this website and found how to remove Microsoft Office Professional
Plus (Beta) version. But, I thought I removed it until I put in my Microsoft
Office Home and Student 2007 CD to install. However, this error pops up again
saying I need to uninstall any pre-release version of Microsoft Office 2007,
still. Can you help me please? Because I tried calling Dell and called
Microsoft's customer representative but was unable to help me with the
technical support. Thanks
 
Unread 15-09-2007, 04:46 AM   #2
pnaycutie04
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Posts: n/a
RE: Can't find and uninstall pre-release version for Microsoft Office

Also, the error pop up showed as:

Setup is unable to proceed due to the following error(s):
The 2007 Microsoft Office system does not support upgrading from a
prerelease version of the 2007 Microsoft Office system. You must first
uninstall any prerelease versions of the 2007 Microsoft Offic system products
and associated technologies. Correct the issue(s) listed above and re-run
setup.


I'm not sure what to do with this issue because I dont know where I can
uinstall the prerelease versions of the 2007 Microsoft Office system. Since I
removed the trial from the following instructions on:
http://support.microsoft.com/kb/928218/en-us?FR=1

Someone please help me on this, i need to solve this. Thanks


"pnaycutie04" wrote:

> I went to this website and found how to remove Microsoft Office Professional
> Plus (Beta) version. But, I thought I removed it until I put in my Microsoft
> Office Home and Student 2007 CD to install. However, this error pops up again
> saying I need to uninstall any pre-release version of Microsoft Office 2007,
> still. Can you help me please? Because I tried calling Dell and called
> Microsoft's customer representative but was unable to help me with the
> technical support. Thanks

 
Unread 15-09-2007, 06:03 AM   #3
Milly Staples [MVP - Outlook]
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Posts: n/a
Re: Can't find and uninstall pre-release version for Microsoft Office

Do you have any Office 2007 beta products in Add/Remove? How about Expression Web Designer? Any of the office tools like the .pdf converter?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, pnaycutie04 asked:

| I went to this website and found how to remove Microsoft Office
| Professional Plus (Beta) version. But, I thought I removed it until I
| put in my Microsoft Office Home and Student 2007 CD to install.
| However, this error pops up again saying I need to uninstall any
| pre-release version of Microsoft Office 2007, still. Can you help me
| please? Because I tried calling Dell and called Microsoft's customer
| representative but was unable to help me with the technical support.
| Thanks
 
 

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