RE: journal not recording Office 2007 documents

Dan

I have the exact same problem. The journal suddenly stopped recording Office
2007 documents about a week ago. I checked all of the settings; Nothing.

"Marcus" wrote:

> When I configure outlook record files from microsoft office applications in
> Journal Options, it does not record any files while outlook is open or closed.
> However, using my laptop and same exchange account and office 2007 setting
> the same options under journal, it records the files just fine.
>
> I have uninstalled office 2007 and reinstalled it, I have tried to
> separately repair it.
>
> No luck.
> any help would be greatly appreciated.
> --
> Thanks
> Marcus

Marcus

Yup, there is not any information on the knowledgebase regarding this topic.
If you get anything working correctly, I would really appreciate if you
could post it here for me.
As well ill do same if i find something.

marcus
--




"Dan" wrote:

> I have the exact same problem. The journal suddenly stopped recording Office
> 2007 documents about a week ago. I checked all of the settings; Nothing.
>
> "Marcus" wrote:
>
> > When I configure outlook record files from microsoft office applications in
> > Journal Options, it does not record any files while outlook is open or closed.
> > However, using my laptop and same exchange account and office 2007 setting
> > the same options under journal, it records the files just fine.
> >
> > I have uninstalled office 2007 and reinstalled it, I have tried to
> > separately repair it.
> >
> > No luck.
> > any help would be greatly appreciated.
> > --
> > Thanks
> > Marcus

Dan

ABSOLUTELY

Dan


"Marcus" wrote:

> Yup, there is not any information on the knowledgebase regarding this topic.
> If you get anything working correctly, I would really appreciate if you
> could post it here for me.
> As well ill do same if i find something.
>
> marcus
> --
>
>
>
>
> "Dan" wrote:
>
> > I have the exact same problem. The journal suddenly stopped recording Office
> > 2007 documents about a week ago. I checked all of the settings; Nothing.
> >
> > "Marcus" wrote:
> >
> > > When I configure outlook record files from microsoft office applications in
> > > Journal Options, it does not record any files while outlook is open or closed.
> > > However, using my laptop and same exchange account and office 2007 setting
> > > the same options under journal, it records the files just fine.
> > >
> > > I have uninstalled office 2007 and reinstalled it, I have tried to
> > > separately repair it.
> > >
> > > No luck.
> > > any help would be greatly appreciated.
> > > --
> > > Thanks
> > > Marcus

arctic26

This hotfix may be helpful for you.

http://support.microsoft.com/kb/956506/en-us

I installed it and it fixed my journal recording problems. Hope it helps.

-Neil